We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Get food delivered

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Caribbean, Latin, Spanish, Puerto Rican
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, After-hours, Drinks
View all details
meals, features
Reviews (1,530)
Filter reviews
1,474 results
Traveller rating
765
510
132
35
32
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
765
510
132
35
32
Show reviews that mention
All reviews mofongo homemade hot sauce shrimp roast pork pigeon peas rice skirt steak bread puerto rican food puerto rico small place slow service orozcos pr ashford sangria cruise
Selected filters
FilterEnglish
Updating list...
Reviewed 1 week ago

Orozco was close to our hotel and seemed like they were a good choice for Puerto Rican cuisine, so for my daughters birthday dinner, she wanted to go there. We arrived at 8;10pm and were seated outside. A waiter brought us a glass of water...and took our food orders, and then nothing for the next 95 minutes! Not a single staff contact! We saw literally dozens of to go and pickup orders taken away, a fair turnover inside and at the other outdoor table (the people at the other table ate and left and then another party came, ordered, ate and left while we were waiting). I finally had enough and we got up to leave, and of course then our waiter came over "You didn't get your food yet?" and ran off to check. We waited, expecting to have a manager come over with apologies or an explanation, but nothing. The waiter came back in a few minutes and said that our order was being made at that time. By now it was 10pm and I have doctors orders to not eat within 2 hours of bedtime, so for me there was no point. I asked to speak with the manager who never came out so I went in and tracked him down, and all he could do was say "I only have one cook. I already canceled your order'" and he walked away! No effort in any way to offer any kind of customer service or apology for ruining our night. I have never been so disappointed in a restaurant, and especially the manager who clearly cares nothing about his business beyond the short term.More

Date of visit: March 2021
Helpful?
Reviewed 3 weeks ago via mobile

the food was very delicious, my family really enjoyed it! We will be definitely coming here soon again!

Date of visit: March 2021
Helpful?
Reviewed December 18, 2020 via mobile

We visited the first week in December. Staff was friendly, attentive and accommodating. Steven was our waiter and he was great. Seafood mofongo was delicious and satisfying.

Date of visit: December 2020
Helpful?
Reviewed September 15, 2020 via mobile

For our last meal in PR we came to Orozcos. We hd passed by it many times throughout out stay and it always smelled good and looked like customers were enjoying themselves. The food was good felt really home made! Idk if it was because...we had spent the entire day at the beach but their Lemonade and Pineapple Juice was EXTREMELY refreshing we had like three cups each which they didn’t even charge us for. We were so satisfied we didnt leave any to take home!More

Date of visit: September 2020
Helpful?
Reviewed July 26, 2020

The food is so, so, nothing to rave about. The waiter added 2 cokes and an order of beans that we had not ordered. At first we thought that he gave us the wrong check, because we hadn't ordered cokes, but it had everything else...we had ordered. We caught the extra cokes the first time and saw the charge for the beans on the second, supposedly corrected check, After 2 revisions,it was what we correctly ordered.More

Date of visit: July 2020
Helpful?
Reviewed July 11, 2020 via mobile

Amazing food, amazing service. You won't be disappointed. Definitely coming back!!!! Jean Carlos is an amazing person and server and the manager, Luis, was super attentive! Can't wait to come back to see them again.

Date of visit: July 2020
Helpful?
Reviewed July 6, 2020 via mobile

The service and food was awesome with reasonable prices. we both did mofongo and each dish was delicious.

Date of visit: July 2020
Helpful?
Reviewed March 8, 2020

We waited over 90 minutes for our food which, of course, was cold by the time the staff brought it out. Our drink orders were forgotten/ignored several times. Although we had a native Spanish speaker, the staff was happy to hang out, doing nothing, patronizing...the fact that we had to wait so long for literally no reason. By the time I got my meal, I realized that they had only included three shrimp on my shrimp-based meal. Absolutely awful experience, eat here at your own risk.More

Date of visit: March 2020
Helpful?1  
Reviewed March 3, 2020

The service and atmosphere of the restaurant was great! Very home-like decor. The food was amazing! If you're looking for an authentic meal this is the place to go. Their natural fruit juices were also very tasty and refreshing. The portion sizes of the appetizers...were perfect for two. The portion size of the meals were perfect for having some leftovers. Not too pricey either which is always a good thing! I recommend if you're in the area to try them out!More

Date of visit: March 2020
Helpful?
Reviewed February 28, 2020

Delicious dinner Authentic Puerto Rican food Bread drinks Casual atmosphere Friendly service Would recommend

Date of visit: February 2020
Helpful?1  
View more reviews
Best nearby
Best nearby hotelsSee all
Coral Princess Hotel
979 reviews
.07 km away
Best Western Plus Condado Palm Inn & Suites
1,994 reviews
.08 km away
The Tryst Beachfront Hotel
70 reviews
.12 km away
The Ivy Hotel at Condado
339 reviews
.13 km away
Best nearby restaurantsSee all
Pannes
2,334 reviews
.09 km away
El Kono
22 reviews
.03 km away
Ropa Vieja Grill
2,103 reviews
.09 km away
Best nearby attractionsSee all
Casino del Mar at La Concha Resort
353 reviews
.14 km away
Ashford Avenue
319 reviews
.30 km away
Plaza Ventana del Mar
121 reviews
.34 km away
Condado Beach
1,279 reviews
.19 km away
Questions & Answers
Ask a question
Scott H
November 6, 2018|
AnswerShow all 3 answers
Response from henryjbernard | Reviewed this property |
There are two cruise ports in San Juan , Puerto Rico. The Pan American Pier docks The Royal Caribbean cruise ships. It is approximately 2.25 miles from Orozco's Restaurant. The San Juan Cruise Port is in Old San Juan, and it... More
0
Votes
Scott H
November 6, 2018|
AnswerShow all 10 answers
Response from lizmartir | Reviewed this property |
10 minute uber ride :O)
1
Vote
steve v
June 13, 2018|
AnswerShow all 5 answers
Response from jaimeorozcopena | Property representative |
Hello and thanks for your inquire about us... but for now we are serving Linch and Dinner!!! See you soon!
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing