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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Fast food, Grill
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
View all details
meals, features, about
Sponsored by: Burger Shack

Top 3 Reasons to Eat Here

1. Best Burgers in Cayman
1. Best Burgers in Cayman
"Probably the best burger and fries I have eaten."
IAS_12
See reviews that mention burger and fries
2. Best Fries in Cayman
2. Best Fries in Cayman
"The fries were crisp on the outside and fluffy on the inside"
Culture116926
See reviews that mention fries
3. Fast & Friendly Service
3. Fast & Friendly Service
"this kind of customer service trust me you won't regret it"
Sabriba L
See reviews that mention omg
Reviews (360)
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352 results
Traveller rating
204
97
30
6
15
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Time of year
LanguageEnglish
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Traveller rating
204
97
30
6
15
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All reviews burger and fries fresh burgers garlic aioli vanilla shake take away quick bite grand cayman order island
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Reviewed 2 weeks ago

They make really good burgers and fries! There are other things to order but we love the burgers! Very reasonably priced too.

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Restaurant's Favourite
Reviewed July 28, 2022

Great fresh burgers on island. Quick take away dinner on a long beach day. Reasonably priced. We would absolutely go again.

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 1, 2022 via mobile

When I initially got here and saw the tiny shack they were working out of, I instantly knew this was going to be good. Be aware that this is not a dine in place. They have a couple tables and chairs in the area so...plan accordingly. Burgers were tasty and so was my kid’s hot dog. Fries were on point and we’ll salted. They cook it fresh for you right there so there’s a tiny wait. Would highly recommend this place to anyone looking for a quick bite.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 10, 2022 via mobile

Rude worker and want charge me extra for hot sauce and I spent 42 $ for 2 burger and didn’t have any sauce, it’s not the 1st time this happening with me , u better hire ppl know how to do business not robots…

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 27, 2022

Nice little take out restaurant in the tourist area of Grand Cayman. Tasty burgers with a nice garlic aioli for the french fries....a little indulgenence!

Date of visit: February 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 19, 2022 via mobile

Walked over here from my hotel for late lunch. No line. Staff were nice and friendly. Ordered a Shack Burger (you get get single or double.) They don’t accept Amex. Short wait for food. Everything made fresh. Got fries and vanilla shake as well. Burger...was very good. Fries crispy and hot. They give you a good amount. The shake was tasty as well. Total was $20 using credit card. There are a handful of tables around the shack. At first I thought they were for the other food place next to it but I sat and ate there without issues. Like a lot of places here there were some roosters and hens wandering around. Just ignore them, they won’t bug ya.More

Date of visit: January 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 11, 2021 via mobile

Worst experience. First time ever I experience a coworker being so rude it was Jamaican woman named Kadie, it was just a awful service. She was disrespectful to my elderly mother, and slaving her poor co worker to do all the work, chatting back to...us disgustingly. We were the only ones there.More

Date of visit: June 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 23, 2021

I went online to order, upon completion it says processing - like this for 5 minutes. Come out, log in again, no order in my account, tried calling 7 times, busy line. Place the order again, same issue, no trace of order. I eventually got...hold of them, explain the issue, She says they got both orders and were sending them, I say no, there is an issue with your online ordering system. She calls me a liar, says I ordered through Bento which wasn't true. I explain as a first time customer, she can do the right thing and I'll accept one order but not both as the issue is with their website. She starts shouting, I tell her to cancel both orders and when the driver arrives send him away. He confirms the order was thought their own website and this is an ongoing problem. Disgusting behavior. Will be disputing the charges on my cc and reporting them to the ombudsman. Burger Shack - when there is an issue with your online ordering system, don't blame the customer and take responsibility.More

Date of visit: May 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 24, 2020 via mobile

Best burger place on the island. It’s unfussy fast food made with decent enough ingredients - hits the spot.

Date of visit: August 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 20, 2020

I think this an outrageous practice. Tips for take out should be 100% discretionary not added for you to challenge. What does it say about your service that you have to add it on? Review your practices Burger Shack and earn your tips!More

Date of visit: July 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
35vahed, General Manager at Burger Shack, responded to this reviewResponded July 21, 2020

Hi. Thank you for your feedback. Although there is an option to remove the tip from your online order we take your feedback to heart and will consider amending this feature to make it clearer for future customers. In the meantime, please feel free to...More

Reviewed May 10, 2020

First time to order food from burger shack for delivery and they take more than 2 hrs to deliver your food. This is very bad service and not professional. Every time we called them to ask about our food the delivery lady always on the...way and never arrives after 2 good hours. This sucksMore

Date of visit: May 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
35vahed, General Manager at Burger Shack, responded to this reviewResponded July 21, 2020

We apologise for your experience and we'd like to thank you for bringing this matter to our attention. Please understand that we were operating in unprecedented times during this Pandemic. This is not how long it normally takes for delivery. During curfew hours not only...More

Reviewed April 28, 2020

I know food delivery is popular at the moment due to the lockdown, but for a company having performed food deliveries for years this was appalling. 1hr 50min before the driver even called me. My street is painfully well marked and clearly on google maps...and the driver couldn't navigate to it. After over minutes trying to explain how to find my street I gave up and told him to take it back to the shop as I have no interest in cold fries and a burger that will have lost all structural integrity. It is a shame I am outside 7 Mile Burgers delivery range.More

Date of visit: April 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
35vahed, General Manager at Burger Shack, responded to this reviewResponded May 8, 2020

Hi FGKY, We apologise for your experience and we'd like to thank you for bringing this matter to our attention. Please understand that we are operating in unprecedented times during this Pandemic. This is not how long it normally takes for delivery. During curfew hours...More

Reviewed March 5, 2020

Whe you are tired of going to fancy diners and just want a casual meal this is the place. Made to order in front of you with quality meat. Best burgers on the island. Very reasonably priced.

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 3, 2020

For a place the size of a shed they produce incredible food. Burgers are all made fresh to order and the milkshakes are great! HIghly recommend for lunch, dinner or a snack.

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 2, 2020

Good Juicy Burger made to order with toppings not always offered in the US. Pricey for just a burger, but great tasting.

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
View more reviews
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Questions & Answers
Ask a question
dannywright2013
March 11, 2019|
AnswerShow all 4 answers
Response from DarkoTraveler | Reviewed this property |
It is a takeout but there are tables all around outside.
0
Votes
Kate681
July 27, 2018|
AnswerShow all 2 answers
Response from KY_one345 | Property representative |
Yes, absolutely! We deliver anywhere on SMB. Just go to burgershack.ky and place your order.
0
Votes
mtateoh
January 21, 2017|
AnswerShow all 6 answers
Response from KY_one345 | Property representative |
Yes
1
Vote
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BURGER SHACK, Seven Mile Beach - Updated 2022 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Burger Shack

Yes, Burger Shack offers takeaway services.

Yes, Burger Shack offers delivery services.

Burger Shack is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5