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Hours
Sun
11:00 a.m. - 12:00 a.m.
Mon
11:00 a.m. - 2:00 a.m.
Tue
11:00 a.m. - 2:00 a.m.
Wed
11:00 a.m. - 2:00 a.m.
Thu
11:00 a.m. - 4:00 a.m.
Fri
11:00 a.m. - 4:00 a.m.
Sat
11:00 a.m. - 2:00 a.m.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$0.00 – $21.00
CUISINES
American, Fast food, Grill
Special Diets
Vegetarian friendly
meals, features
Can a gluten free person get a good meal at this restaurant?
Details
About
Established in 2012, Burger Shack is a premium burger eatery conceived in the Cayman Islands and proudly Caribbean. We are fanatical about quality, freshness and a customer first approach that has made our brand wildly successful with locals and tourists alike.
PRICE RANGE
$0.00 – $21.00
CUISINES
American, Fast food, Grill
Special Diets
Vegetarian friendly
Meals
Lunch, Dinner
FEATURES
Delivery, Takeout, Outdoor Seating, Seating, Parking Available, Street Parking, Free off-street parking, Wheelchair Accessible, Mastercard, Visa, Accepts Credit Cards
Contribute
4.5
366 reviews
Excellent
213
Very good
101
Average
32
Poor
6
Terrible
14
ktjmitchell
Grand Forks257 contributions
Jun 2023 • family
Ate at Burger Shack twice during our 9-day stay. Burgers are prepared-to-order with a generous list of condiments. Juicy, delicious burgers, excellent fries, and grilled hot dog which were yummy. Our prior visit to this establishment was 6 years ago and I am happy to say it is still consistently delicious and a good value.
Written June 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katya C
1 contribution
Jun 2024 • family
Absolutely loved my experience at BurgerShack! The food is incredibly delicious every bite is a burst of flavor. The staff are so accommodating and friendly. Highly recommend to anyone looking for a fantastic burger spot! 🍔👏
Written June 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Polaroids & Drinkin Stories
United States2468 contributions
Jan 2022 • solo
Walked over here from my hotel for late lunch. No line. Staff were nice and friendly. Ordered a Shack Burger (you get get single or double.) They don’t accept Amex. Short wait for food. Everything made fresh. Got fries and vanilla shake as well. Burger was very good. Fries crispy and hot. They give you a good amount. The shake was tasty as well. Total was $20 using credit card. There are a handful of tables around the shack. At first I thought they were for the other food place next to it but I sat and ate there without issues. Like a lot of places here there were some roosters and hens wandering around. Just ignore them, they won’t bug ya.
Written January 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oma K
1 contribution
May 2020 • family
First time to order food from burger shack for delivery and they take more than 2 hrs to deliver your food. This is very bad service and not professional. Every time we called them to ask about our food the delivery lady always on the way and never arrives after 2 good hours. This sucks
Written May 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
35vahed
We apologise for your experience and we'd like to thank you for bringing this matter to our attention.
Please understand that we were operating in unprecedented times during this Pandemic. This is not how long it normally takes for delivery.
During curfew hours not only were we are faced with extremely high volumes, we have also applied stringent HYGIENE STANDARDS in our shops that slows down our usual operation. We refuse to lower our quality standards to go quicker. Our Burgers are still made FRESH to order and NEVER FROZEN. We continue to have our Brioche buns baked daily for maximum freshness. We apologise that our quality standards do not adhere to "fast food" quickness.
Our excellent team have done a great job getting everyone fed. As good as our delivery business and experience is there is a limit when you have 100s of orders to cook and get out the door. We would expect some understanding that it is not business as usual at the moment and this is not a reflection of our business but of the fact that we are on lockdown due to Covid-19.
Once again, we do apologise that you weren't made aware of the expected delays during this Pandemic. If you still have concerns please do not hesitate to reach out to us directly at info@vantagegroup.biz
Written July 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nelltopofthehill
George Town3 contributions
May 2021 • none
I went online to order, upon completion it says processing - like this for 5 minutes. Come out, log in again, no order in my account, tried calling 7 times, busy line. Place the order again, same issue, no trace of order. I eventually got hold of them, explain the issue, She says they got both orders and were sending them, I say no, there is an issue with your online ordering system. She calls me a liar, says I ordered through Bento which wasn't true. I explain as a first time customer, she can do the right thing and I'll accept one order but not both as the issue is with their website. She starts shouting, I tell her to cancel both orders and when the driver arrives send him away. He confirms the order was thought their own website and this is an ongoing problem. Disgusting behavior. Will be disputing the charges on my cc and reporting them to the ombudsman. Burger Shack - when there is an issue with your online ordering system, don't blame the customer and take responsibility.
Written May 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FGKY
6 contributions
Apr 2020 • solo
I know food delivery is popular at the moment due to the lockdown, but for a company having performed food deliveries for years this was appalling.
1hr 50min before the driver even called me. My street is painfully well marked and clearly on google maps and the driver couldn't navigate to it.
After over minutes trying to explain how to find my street I gave up and told him to take it back to the shop as I have no interest in cold fries and a burger that will have lost all structural integrity.
It is a shame I am outside 7 Mile Burgers delivery range.
Written April 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
35vahed
Hi FGKY,
We apologise for your experience and we'd like to thank you for bringing this matter to our attention.
Please understand that we are operating in unprecedented times during this Pandemic. This is not how long it normally takes for delivery.
During curfew hours not only are we are faced with extremely high volumes, we have also applied stringent HYGIENE STANDARDS in our shops that slows down our usual operation. We refuse to lower our quality standards to go quicker. Our Burgers are still made FRESH to order and NEVER FROZEN. We continue to have our Brioche buns baked daily for maximum freshness. We apologise that our quality standards do not adhere to "fast food" quickness.
Our excellent team have done a great job getting everyone fed. As good as our delivery business and experience is there is a limit when you have 100s of orders to cook and get out the door. We would expect some understanding that it is not business as usual at the moment and this is not a reflection of our business but of the fact that we are on lockdown due to Covid-19.
Once again, we do apologise that you weren't made aware of the expected delays during this Pandemic. If you still have concerns please do not hesitate to reach out to us directly at info@vantagegroup.biz
Written May 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ema A
Grand Cayman20 contributions
Jun 2021 • family
Worst experience. First time ever I experience a coworker being so rude it was Jamaican woman named Kadie, it was just a awful service. She was disrespectful to my elderly mother, and slaving her poor co worker to do all the work, chatting back to us disgustingly. We were the only ones there.
Written June 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LBCdovs
New Jersey289 contributions
Oct 2022 • family
When I initially got here and saw the tiny shack they were working out of, I instantly knew this was going to be good.
Be aware that this is not a dine in place. They have a couple tables and chairs in the area so plan accordingly.
Burgers were tasty and so was my kid’s hot dog. Fries were on point and we’ll salted.
They cook it fresh for you right there so there’s a tiny wait.
Would highly recommend this place to anyone looking for a quick bite.
Written October 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John M
5 contributions
Jun 2023 • family
Best burgers on the island! Well seasoned, good selection of toppings, mushrooms, onions, jalapeños, the works. And the bun is warm! Fries are warm and well seasoned. Worth a visit!
Written June 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin G
Princeton89 contributions
Jun 2023 • couples
Spent last week on holiday in Grand Cayman and got lunch on two days from The Burger Shack. Great burgers, sweet potato fries and grilled cheese sandwiches. Service was also great by a really nice staff.
Written June 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gavalex
Fort Myers28 contributions
Apr 2023 • family
I’ll keep looking. Always. But so far the best burger on island. Certainly casa43 is also amazing. And others. But for the price and service and freshness and friendliness. (And the fries are good too!).
Can’t beat it…
Written April 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna
Kansas24 contributions
Mar 2023 • couples
Delicious and convenient! Burger Shack was pleasantly affordable compared to most places in Cayman. I was also very happy to find gluten free and vegetarian options.
Written March 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deeya M
18 contributions
Feb 2023 • friends
Loved the cheese burger - juicy & flavorful, but skip the $8+ shakes. I ordered chocolate and is was like thick chocolate milk. I’d go back, but add a soda.
Written February 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
0987654678
New York City129 contributions
Jan 2023 • none
small little place, a few picnic benches nearby, makes a burger to order, well worth a visit. Great value as well.
Written January 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
zxcharliebrown
Mason City22 contributions
Nov 2022 • none
They make really good burgers and fries! There are other things to order but we love the burgers! Very reasonably priced too.
Written November 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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