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Hotel Crowne Plaza Monterrey

Certificate of Excellence
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Avenida Constitucion Ote. Centro Historico 300, Monterrey 64000, Mexico
+52 81 8319 6000
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63 Reviews from our TripAdvisor Community

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Showing 8: English reviews
USA
Level Contributor
1,451 reviews
902 restaurant reviews
common_n_restaurant_reviews_1bd8 772 helpful votes
Reviewed 4 January 2017

We stayed here for business and the hotel is somehow old but well kept, the main lobby is at the bottom of the hotel and the rooms can get quiet noisy if there is a band playing at the bar downstairs on the first floor, overall a very good hotel, close to everything in down town and great customer service,... More 

Helpful?
Thank bryanmantezoni
Ensenada, Mexico
Level Contributor
36 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 7 November 2016

Service is the problem in big hotels and this is a prime example. If you need something from the front desk plan on waiting for awhile. I feel sorry for the staff in that there are never enough of them to handle everyone. The food is terrible as is the wait staff. The room was clean but simple.

Helpful?
Thank Baja5557
Monterrey, Mexico
Level Contributor
81 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 6 May 2016

We ate here several time out of convenience after long days out around town but I don't recall a single time thinking: "Wow, this was really good!"

Helpful?
1 Thank John C
Toledo, Ohio
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 22 January 2016

Having both breakfast and dinner at the restaurant, the service was great and the food was excellent! I do recommend the breakfast buffet which has lots of options from custom made eggs to custom made smoothies and health drinks! They also had a lot of fresh fruit as well! For dinner its pretty much the same but with dinner options... More 

Helpful?
Thank Phil_James1
Monterrey
Level Contributor
225 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
Reviewed 28 April 2015

You can eat all you want and with lots of options: italian, mexican, steak and dont mention the desserts. Price is perfect, service is great.

Helpful?
Thank Zazyl
Kenosha, Wisconsin, United States
Level Contributor
207 reviews
148 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 15 March 2015 via mobile

The Crowne Plaza, which is located in downtown Monterrey is the best hotel that I have stayed at in Mexico, while on business travel. The hotel is very clean, the employees thrive to provide a high level of customer service, the restaurant and lounge offer great food and an area to relax, and the rooms are very comfortable. Overall, a... More 

Helpful?
Thank Craig S
Canada
Level Contributor
21 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 4 September 2014

They have Mexican food, Italian, huge section for salad. But the best part its crepes prepared in the moment with ice cream and milkshakes until you explode! Awesome! Also try the flan, its delicious.

Helpful?
Thank AliCarolina
Porto Alegre, RS
Level Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 12 April 2012

Food is great! I suggest the Arrechera. For dinners, most nights they have a live show.

Helpful?
1 Thank RafaelGomes

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$20 - US$25
Cuisine
Mexican, Italian, International
Meals
Brunch
Restaurant features
Reservations, Waitstaff, Wheelchair Accessible, Buffet
Good for
Romantic, Business meetings
Location and Contact Information
  • Address: Avenida Constitucion Ote. Centro Historico 300, Monterrey 64000, Mexico
  • Location: Mexico  >  Northern Mexico  >  Nuevo Leon  >  Monterrey
  • Phone Number: +52 81 8319 6000

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hotel Crowne Plaza Monterrey and other visitors
1 question
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Questions? Get answers from Hotel Crowne Plaza Monterrey staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?