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Bubba Gump Shrimp Co.

Certificate of Excellence
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Avenida Francisco Medina Ascencio km 7.5, Puerto Vallarta 48335, Mexico
+52 33 3221 2167
Website
Today
11:00 - 00:00
Open now
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Hours:
Sun - Sat 11:00 - 00:00
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581 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Wenatchee, Washington
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

We had an hour to kill before our flight was to board. We ordered 2 beers, burger, chicken strips, and fries. The service was slow. We finally got our food and the burger was bloody rare. We did not have enough time to have the burger re-cooked. We ended up taking the fries and chicken strips to go. Good.....found a... More 

Helpful?
Thank Donnie S
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We went here for one last meal before flying out of Puerto Vallarta. What a mistake. I had to ask a server after 10 minutes of being ignored if we could order drinks & food. Sure, it's an airport restaurant, but everything was overly greasy and in the end we paid WAY too much for what we received. Not making... More 

Helpful?
Thank Paul H
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Paul H First of all we want to thank you for taking the time to write a review of your recent visit. We apologize for the inconveniences you experienced. Here in Bubba Gump, it is very important that the food each day is served according to our usual high standards, and for this matter, we have the best quality... More 

Seaville
Level Contributor
178 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
Reviewed 4 weeks ago

Stopped in for a quick bite to eat before boarding a 5 hour flight to Newark. Drinks were good and reasonable. We ordered two app's assuming they would be sorta small and just right before a long flight. We were wrong the apps were quite large and so we were quite happy about that. All tasted very good and also... More 

Helpful?
Thank Bob D
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Bob D. It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Thank you so much once again for your feedback. It would be our pleasure to entertain you in the near future, we cannot wait to greet you soon! Kind regards. More 

Strathmore, Canada
Level Contributor
210 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
Reviewed 12 April 2017

We found the prices mid range , portion size large, and service good. The staff were happy to explain how the restaurant worked for their service. We like that they could pay in Canadian, US, or Pesos . They trendy environment and movie kept us entertained. We also made some purchases from their gift shop.

Helpful?
Thank Chbaldwin B
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Chbaldwin B. We cannot thank you enough for taking time to update your experience on TripAdvisor. It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Look forward to the pleasure of welcoming you back. Cordially. More 

Sunriver, Oregon
Level Contributor
77 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 8 April 2017

Decided to get a quick bite here before boarding a plane back home. Was amazed at how expensive this was, especially considering what one got. A bottle of "Sol" beer was almost $7 US (120 pesos) while water (bottled was apparently the only option) was $4.50US/80 pesos. Had a couple of salads (Ying Yang chicken and Chicken Cobb) that were... More 

Helpful?
Thank Blue911x50
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Thank you for your valuable comments on your visit. Kindly accept our sincere apologies for not giving you the high standard of quality which is the general norm of our restaurant. If you could send us an email to socialmedia.aero@meracorporation.com with more details of your visit, so we can share your comments with the manager and make sure our usual... More 

New Orleans, Louisiana
Level Contributor
36 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 4 April 2017

My significant other and I ate at the one on Melacon twice. The first day we ate there, I ended up a little sick. The second time we ate there we both ended up food poisoned for a week. That was the only restaurant we ate at before becoming sick right after. I was pleasantly surprised to see the Louisiana... More 

Helpful?
Thank Tre'Shaun N
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

First of all we want to thank you for taking the time to write a review of your recent visit. Although this page is for the airport location, We are sorry to hear that your experience with us did not live up to our usual level concerning the food in the city restaurant. We already shared it with the departments... More 

Castlegar, Canada
Level Contributor
46 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 2 April 2017

without a doubt this is the worst Bubba's I have ever been into. Never will go back, food was terrible

Helpful?
Thank Mo S
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear Mo S We are sorry to hear that your experience with us did not live up to our usual level concerning the food. We already shared it with the departments involved in order to look for improvement and enhance the quality. We apologize for the inconvenience and annoyance those incidents caused. Kindly accept our sincere apologies for not giving... More 

Montana
Level Contributor
214 reviews
153 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
Reviewed 21 February 2017 via mobile

Ate an appetizer there while waiting for a plane. The service was great. I had shrimp cerviche and it was very good. The prices are very high. All in all not too bad.

Helpful?
Thank trn81
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear trn81 We cannot thank you enough for taking time to update your experience on TripAdvisor. It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Look forward to the pleasure of welcoming you back. Cordially. More 

Guadalajara, Mexico
Level Contributor
54 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 21 February 2017

this restaurant is good but not excellent the food is good , the service is slow so be patient , the price is not so bad.

Helpful?
Thank QFGA
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear QFGA Thank you so much for you kind words. We work very hard to offer the best service and a great food for each client. Your review is our reward. Hopefully there'll be another chance to prove you our high quality food and the best service and to have you all here soon. Kindly. More 

BC
Level Contributor
176 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 137 helpful votes
Reviewed 5 February 2017

This was our first visit to this restaurant and over all it was a pretty good experience. Our server Diego was friendly, attentive and even entertaining, asking us questions about the Forest Gump movie. The service was quick and efficient which is just what you want in an airport restaurant. Both our meals - Fish and Chips & Stuffed Shrimp,... More 

Helpful?
Thank frombeautifulBC
Liz N, Director de Relaciones con Clientes at Bubba Gump Shrimp Co., responded to this review

Dear frombeautifulBC It is our pleasure to read through your nice comment regarding your visit. Your kind words are both valued and highly appreciated. Your compliments of the restaurant are greatly appreciated. We work diligently to offer the best service and a great food for each client. It is nice to know when this succeeded. I have shared your comments... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Seafood, Vegetarian Friendly
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, View, Kids, Groups, Special Occasion Dining, Bar Scene
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: Avenida Francisco Medina Ascencio km 7.5, Puerto Vallarta 48335, Mexico
  • Location: Mexico  >  Jalisco  >  Puerto Vallarta
  • Phone Number: +52 33 3221 2167

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bubba Gump Shrimp Co. and other visitors
3 questions
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Enumclaw, Washington
8 months ago

See all questions (3)

Questions? Get answers from Bubba Gump Shrimp Co. staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?