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Teppan Grill

Hyatt Regency Mexico City | Campos Elíseos 204 , Polanco Chapultepec, Mexico City 11560, Mexico
+52 55 5083 1234
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Overview
  • Excellent52%
  • Very good31%
  • Average11%
  • Poor2%
  • Terrible4%
Travellers talk about
“sushi” (9 reviews)
“tempura” (3 reviews)
“beef” (4 reviews)
Closed
Hours
CUISINES
Japanese, Sushi, Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Hyatt Regency Mexico City | Campos Elíseos 204 , Polanco Chapultepec, Mexico City 11560, Mexico
All Details
Write a ReviewReviews (154)
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1 - 10 of 53 reviews

Reviewed August 15, 2018

I’ve eaten at much better teppan grills, our chef was excellent, and the food was good and she really tried to meet our cooking requests, however the portions were a little stingy, the service was good but not great. When we first arrived the restaurant...More

Thank Brenda M
MEXHR-M, Manager at Teppan Grill, responded to this reviewResponded 3 weeks ago

Dear Brenda, We appreciate the time you invested in sharing your review, as it is through the valuable feedback of our guests that we can enhance the experience at our restaurant. We are very ashamed about the issues you experienced. We try to create an...More

Reviewed March 20, 2018

I was staying at Hyatt Regency and <i decided to stay at the hotel and have dinner. The restaurant is great, the decoration outstanding, wonderful and impressive cellar. Food and service was great. Bad point; I ordered a Gin Tonic and they didn't have so...More

Thank LuisAnaya
MEXHR-M, Gerente at Teppan Grill, responded to this reviewResponded April 3, 2018

Dear Mr.Anaya, Warm greetings from Mexico City! thanks for sharing your experience with the Trip Advisor community, we're glad that you enjoyed dinner at Teppan Grill and that you find our restaurant impressive. About our variety on Gins, I'm sorry that we weren't able to...More

Reviewed March 14, 2018 via mobile

Arrived after an 11 hour flight and this was an easy option as it is In the hotel. Was quiet the night we visited but we had a table to ourselves with our own chef. Traditional teppenyaki. Food was cooked in front of us and...More

Thank lloydy2001
MEXHR-M, Manager at Teppan Grill, responded to this reviewResponded March 16, 2018

Dear lloydy2001, We are so happy that you enjoyed your experience with us at Teppan Grill, I'll make sure to pass your comments to our team. We look forward to see you soon at Teppan Grill! Kind regards, Tatiana Hernández Restaurant Manager Teppan Grill

Reviewed January 30, 2018

Having arrived literally 80 mins after an 11hr flight from UK, I just wanted quick bite to eat. I was immediately impressed by vibrancy of restaurant and professionalism of all staff I encountered. Any tiredness I'd been feeling completely evaporated and I settled into enjoying...More

Thank 220JAMESM
MEXHR-M, Manager at Teppan Grill, responded to this reviewResponded February 21, 2018

Dear James, Thank you so much for your comments, we are so grateful that your dinner experience with us was satisfactory! We will pass your comments to our team members and we really look forward to serve you in the future! Best regards, Tatiana Hernández...More

Reviewed January 23, 2018 via mobile

Great food and a great Old Fashion. If you like a great drink and bourbon is your spirit, then go Teppan Grill and grab a seat at the bar. Had the Chilean Sea Bass and it was fantastic. Luis and Jorge at the bar were...More

Thank KRH1963
MEXHR-M, Manager at Teppan Grill, responded to this reviewResponded January 29, 2018

Dear customer, We are pleased to know you had enjoyed so much your visit to Teppan Grill. Thank you very much for your kind words and for taking the time to share your review with the TripAdvisor community. I'll share your note about the Old...More

Reviewed January 20, 2018 via mobile

I know the hotel before it went to Hyatt during their Nikko time and I think that keeping two big japanese restaurants in such a location is challenging. It is not made when your waiters are dressed like Japanese, the feeling is for the customers...More

Thank saphir2904
Reviewed December 21, 2017

The Restaurant was already good, but it has just improved a lot since our last visit. I may say that the food is mainly Japanese with a little touch of Mexico ! And it turns out to be very good, indeed. The service is great,...More

Thank Julius R
MEXHR-M, Manager at Teppan Grill, responded to this reviewResponded December 27, 2017

Dear Julius, Kind regards from Hyatt Regency Mexico City. On behalf of all the Teppan Grill team, I would like to thank you, for taking your time on writing about our restaurant and for your kind words. I am very glad your experience was up...More

Reviewed November 9, 2017 via mobile

We booked an evening meal at the Teppan Grill in the Grand Hyatt in Polanco .The service was very good , looked after us from start to finish .We tried a mixture of meals cooked in front of us on the grill .The meats ,vegetables...More

Thank StevieG400
MEXHR-M, Manager at Teppan Grill, responded to this reviewResponded November 13, 2017

Dear customer, We are pleased to know you had enjoyed so much your visit to Teppan Grill. Thank you very much for your words and for taking the time to share your review with the TripAdvisor community. We really hope you can come back soon...More

Reviewed October 23, 2017

The menu is varied with traditional Japanese food and fusion. We shared a number of Tapas-style dishes while on a working lunch - excellent tasting and presented. The waiter was also superb - always there but never interrupting our conversations. The decor is very impressive...More

Thank Weerobbie
MEXHR-M, Manager at Teppan Grill, responded to this reviewResponded November 3, 2017

Dear customer, We are pleased to know you had enjoyed so much your visit to Teppan Grill. aS you mentioned, its a great spot for business meetings and pretty much, any kind of occasion! I shared your comments with the whole team and we feel...More

Reviewed October 2, 2017

The place is quite sophisticated, and the food is great. It is kind of Japanese food mixed with Mexican and occidental food. The experience turns out to be quite good. The restaurant expresses a very relaxing atmosphere . And the Sake list is gorgeous.More

Thank Julius R
MEXHR-M, Manager at Teppan Grill, responded to this reviewResponded October 10, 2017

Dear Julius, Kind regards from Mexico City, we are pleased to know your visit at Teppan Grill was up to your expectations. I shared your comments with the whole team and we feel grateful to receive your opinions as it helps us to continue working...More

Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
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Ask a question
Questions & Answers
Garrett B
February 9, 2018|
AnswerShow all 2 answers
Response from KRH1963 | Reviewed this property |
Yes there is. Go into the Hyatt Regency Mexico City website and you will find the Teppan Grill menu there.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$37 - US$75
Meals
Lunch, Dinner
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Good for
Special Occasion Dining, Business meetings, Child-friendly, Bar Scene, Groups, Romantic
Open Hours
Monday
1:30 p.m. - 11:00 p.m.
Tuesday
1:30 p.m. - 11:00 p.m.
Wednesday
1:30 p.m. - 11:00 p.m.
Thursday
1:30 p.m. - 12:00 a.m.
Friday
1:30 p.m. - 12:00 a.m.
Saturday
1:30 p.m. - 12:00 a.m.
Location and Contact Information
  • Address: Hyatt Regency Mexico City | Campos Elíseos 204 , Polanco Chapultepec, Mexico City 11560, Mexico (Formerly Teppan Grill & Tong Fong Sake Bar)
  • Location: Mexico  >  Central Mexico and Gulf Coast  >  Mexico City>  > Polanco
  • Neighbourhood: Polanco
  • Phone Number: +52 55 5083 1234
  • E-mail
Description
A truly unique dining experience. Enjoy our selection of premium meat and seafood prepared right in front of your eyes, Teppanyaki style.
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