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Crab House Cancun

Certificate of Excellence
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Boulevard Kukulcan Km 14.7 | Hotel Zone, Cancun 77500, Mexico
+52 998 193 0350
12:00 - 23:30
Closed now
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Sun - Sat 12:00 - 23:30
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689 Reviews from our TripAdvisor Community

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Showing 480: English reviews
Sun Valley, Idaho
Level Contributor
61 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

We visited this establishment for a second time, about 3 years since we had our last experience. The interior has been remodeled and has a somewhat modern décor. The service was excellent. The menu is a bit pricey, especially for the crab. We stayed with the fish of the day, grouper, and it was excellent. Had a very good wine... More 

Thank Bob P
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

We had gone to this restaurant for a night out from the resort to celebrate our anniversary. At first the restaurant was virtually empty and we catered to by almost all the staff and made to feel very welcome and special. As the evening went on the restaurant started to fill up. Our service stayed the same. We felt very... More 

Thank Francesca K
Belo Horizonte, MG
Level Contributor
38 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We ordered 2 dishes, linguine with shrimp and the other one was half a steak and half grilled shrimp with a baked potato. We also ordered mexican rice. That was a lot for 4 people. The taste of all of them was excellent. About the price I would say it is a bit expensive. I would go back again.

Thank mpimenta
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We loved this restaurant! Excellent food and service! They have a great playroom for kids. You won't be disappointed!

Thank MichStefLee
2 reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Great restaurant. From the minute we walked in the manager was on top of the service. The restaurant was really busy but that was not an issue for the staff. The quality of food was incredible and the service even better. I recommend this restaurant to anyone.

Thank Michelle P
2 reviews
3 of 5 bubbles Reviewed 2 weeks ago via mobile

I took the paella, and learned why it's not called Paella House. Go with shell fish if you chose to eat here. Enjoy service, classy interior and brace yourself when the bill comes.

Thank Henrik L
Level Contributor
39 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Had a very nice dinner there, sat outside. A group near us was drunk and loud but did not leave there area and kept to themselves. Food was very good, a little expensive about $70 a person with not a lot of alcohol.

Thank PhilaGolfer
Level Contributor
43 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I wish I had a bigger appetite. The servings were generous. We particularly enjoyed the lobster and crab croquettes. My mojito was top notch! Impeccable service; fast, friendly, attentive and professional.

Thank John E
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear John E, Thanks for your kind words, we are happy to know you enjoyed the full dinning experience and that all of your expectations were met, and i personally agree with you on the mojitos, our bartender does a great job, hope to serve you again soon! Kind regards, Eric Fontaine Operations Manager More 

Level Contributor
27 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

My family and I visited the Crab House on our last night in Cancun. We had such great meals everywhere we went and we were so excited to get into the Crab House on such short notice. Our excitement quickly ended once we sat down. The upstairs room is very loud and unappealing. There isn't much decor and it looks... More 

1 Thank John S
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Mr. John S, We are so sorry for this inconvenience, this is totally not the experience we want our guests to have, i have gone through this review over and over, have read it to all my staff, have followed up on that evening to pinpoint who was your server and what happened, there is no excuse but id... More 

Kaysville, Utah
Level Contributor
5 reviews
4 restaurant reviews
3 of 5 bubbles Reviewed 2 weeks ago

We ate here on Christmas Night and they fit us in without a reservation. My son ordered lobster and loved it. I had the fish of the day and it wasn't very good, very bland. It was was nice place but pretty expensive for what you got.

Thank jjgee70
CrabHouse C, Manager at Crab House Cancun, responded to this review

Dear Jengee08, It is very important for us to have your feedback as we like to follow up and check every detail, im sorry to hear that the fish was bland, there no excuse but i really wish id know sooner, this is why i tend to go by each table and ask hows your dinner, we want to make... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$40 - US$60
Seafood, International, Grill, Soups
Lunch, Dinner, After-hours
Restaurant features
Takeout, Valet Parking, Television, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Highchairs Available
Good for
View, Child-friendly, Special Occasion Dining, Local cuisine, Business meetings, Romantic, Groups
Open Hours
12:00 - 23:30
12:00 - 23:30
12:00 - 23:30
12:00 - 23:30
12:00 - 23:30
12:00 - 23:30
12:00 - 23:30
Location and Contact Information
  • Address: Boulevard Kukulcan Km 14.7 | Hotel Zone, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 193 0350
If anything distinguishes Crab House Cancun, Seafood & Grill is our rich history of providing high quality food. Originally we were born as a Restaurant specializing in Premium dishes made of the finest seafood. But we have grown , Crab House Cancun, Seafood & Grill, has become a modern and sophisticated restaurant that not only excite those who love seafood.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Crab House Cancun and other visitors
2 questions
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Questions? Get answers from Crab House Cancun staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?