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Mikado

Certificate of Excellence
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Blvd. Kukulcan, Retorno Chac, Lote 41, Hotel Zone | Marriott CasaMagna Cancun, Cancun 77500, Mexico
+52 998 881 2030
Website
Today
17:30 - 23:00
Open now
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Hours:
Sun - Sat 17:30 - 23:00
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387 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Columbus, Ohio
Level Contributor
73 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

We ordered from the menu- we did not sit at tables with the chef and the show. Our sushi rolls were very good. My wife ordered one of the specialty items and loved it. I ordered tempura lobster. There were four pieces as advertised, but very small. The lobster was good quality, but the tempura and side sauce were tasteless.... More 

Helpful?
Thank Mike H
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW

I was blwn away by the variety of food and the genres on offer in Cancun. They got it just right every time! Mikado is no exception. Service is very good and the food - wow! Keep it up Marriott, these place are superb

Helpful?
Thank Reshma R
Dallas, Texas
Level Contributor
7 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 4 days ago NEW

Delicious food and OUTSTANDING Service....tempura was light and airy and the Saki was hot and plentiful!! Highly recommend!

Helpful?
Thank consultjtr
Mexico City, Mexico
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW via mobile

I read many reviews before coming to this place and I was actually expecting to be blown off. The reality was a totally different one... the service was ok, the Noodles (I had the Yaki Soba Noodles) had New York stake and shrimp which was cooked to perfection. They where great! Unfortunate the Dragon Maki was not what I was... More 

Helpful?
Thank imccarthy1990
MarriottCancun, Quality Coordinator at Mikado, responded to this review

Dear Imccarthy1990, Thank you for taking the time to review your dining experience at Mikado Restaurant. We appreciate the specific feedback regarding our sushi and extend our apologies for delivering below your expectations. Please be sure that our Sous Chef and Executive Chef are revising our procedures to ensure the highest quality in our dishes, especially our presentation and taste.... More 

Level Contributor
45 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 1 week ago

The food is just alright, service is fine, so if you go, go for the experience and the "show." We went just for regular table service and ordered miso soup, fried rice, chicken teriyaki, and some sushi. Everything was good but not stand-out. If you're looking for something fun with the family (where they do the onion ring volcano and... More 

Helpful?
Thank kjm445
MarriottCancun, Sous Chef at Mikado, responded to this review

Dear Kjm445, Greetings from Cancun! I have acknowledge your comments in regards of your visit to Mikado Restaurant and extend an apology for not meeting your expectations. I appreciate the time you took to review us as this helps us to keep improving our flavors and offer a perfect experience. We are looking forward to serve you again and deliver... More 

New York
Level Contributor
33 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We were a party of 13 they handled us very well. Food was very good. It is a Japanese steak house. If you have been to any Hibachi restaurant you know what this place is like. Good safe place to go you won't be disappointed.

Helpful?
Thank rfcNewYork
MarriottCancun, Gerente at Mikado, responded to this review

Dear rfcNewYork We appreciate your feedback concerning your experience at Mikado Restaurant. It is great to know that you had a wonderful time at our restaurant. Which was your favorite dish? Sincerely Jorge Ruiz Restaurant Manager More 

Hoffman Estates, Illinois
Level Contributor
5 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago

Wilbur (sp?) was our chef and he was awesome. Our food was so good that my kids have been talking about it ever since - they want me to take out our kitchen island at home and install a hibachi instead!

Helpful?
Thank Gary3790
MarriottCancun, Gerente at Mikado, responded to this review

Dear Gary3790 Thank you for sharing your experience at Mikado! I'm glad our restaurant exceeded your expectations. We look forward to see you again soon! Sincerely Jorge Ruiz Restaurant Manager More 

Milwaukee, Wisconsin
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We ate here twice while staying at the JW. Excellent food no matter what you order (sushi and hibachi).

Helpful?
Thank jhayes227
MarriottCancun, Gerente at Mikado, responded to this review

Dear jhayes227, Thank you for sharing your review with us, we are really glad that you enjoyed the cusine at Mikado, as always we try to offer the most delicious Japanese specialties, paired with a friendly and welcoming service. We would love to see you once more! Sincerely Jorge Ruiz Restaurant Manager More 

Houston, Texas
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

This is a must stop Restaurant. I will come to eat here every time I visit Cancun. I want to point out a person in particular at this restaurant. Diego is literally one of the best people I have met and to have helped Me at any restaurant, ever!! He is amazing!I have never experienced such professional end excellent service... More 

Helpful?
Thank Skip B
MarriottCancun, Gerente at Mikado, responded to this review

Dear Skip B, We appreciate your feedback concerning your experience at Mikado Restaurant. It is great to know that you had a wonderful time at our restaurant, we strive to deliver excellent service and the highest quality standards in order to make your holiday a very pleasant experience. I'm glad to know that our chef's made your dinner memorable. His... More 

West Bloomfield, Michigan
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

This is our 2nd visit to this Marriott property this year and our 5th time at Mikado. We always sit at the bar so we can have a great experience with Diego. Diego does such a great job making us feel welcomed and that we have a pleasant dining experience. We also met Luis this trip, working with Diego. They... More 

Helpful?
Thank Lisa M
MarriottCancun, Gerente at Mikado, responded to this review

Dear Lisa M, I’m happy to know that you had an awesome stay at our resort Marriott Casa Magna! Offering a brilliant service is our priority always, I hope you felt pampered and taken care of! We are also delighted to know that you enjoyed your dining experience at Mikado. Which was your favorite dish? Your feedback is very important... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Japanese, Sushi, Asian, Gluten Free Options
Meals
Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Special Occasion Dining, Business meetings, Child-friendly, Kids, Romantic
Open Hours
Sunday
17:30 - 23:00
Monday
17:30 - 23:00
Tuesday
17:30 - 23:00
Wednesday
17:30 - 23:00
Thursday
17:30 - 23:00
Friday
17:30 - 23:00
Saturday
17:30 - 23:00
Location and Contact Information
  • Address: Blvd. Kukulcan, Retorno Chac, Lote 41, Hotel Zone | Marriott CasaMagna Cancun, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 2030
Description
Mikado is the only restaurant where the chef cooks in front of you. 4 Teppan-yaki tables provide the possibility to make your dinner experience an unforgettable moment. The exotic Japanese flavors and the exclusive sushi bar provide everything to make oyur supper extraordinary. Special kids menu available

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Mikado and other visitors
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Questions? Get answers from Mikado staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?