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Mikado

Certificate of Excellence
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Blvd. Kukulcan, Retorno Chac, Lote 41, Hotel Zone | Marriott CasaMagna Cancun, Cancun 77500, Mexico
+52 998 881 2030
Website
Today
17:30 - 23:00
Closed now
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Hours:
Sun - Sat 17:30 - 23:00
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397 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Langhorne, Pennsylvania
Level Contributor
114 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 148 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

Rodrigo was the best, and the sushi was great. We were not there for hibachi, and if you wanted to go for hibachi, it seemed like that was why this place really exists. Sitting down and ordering sushi was the wrong choice. Atmosphere is bland and boring, unless you're doing hibachi, again. Food was good, actually some of the better... More 

Helpful?
Thank plecostamus
Seattle, Washington
Level Contributor
67 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

We arrived after a long day of travel and just wanted some food. The restaurants in our own hotel couldn't seat us until late and we knew our kids were about to meltdown unless we fed them. The concierge called around and managed to get us in at Mikado which was next door to our hotel property. The food was... More 

Helpful?
Thank EHayes575
Denver, CO
Level Contributor
144 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

We went to Mikado last night for a change of pace while here in Cancun. It is located in the Marriott CasaMagna on the Hotel Zone. Easy to get to and at least night reservations would not have been needed, though anytime they are offered, I try to make them and I love they are available on Open Table. Mixed... More 

Helpful?
Thank Denverrez
MarriottCancun, Gerente at Mikado, responded to this review

Dear Denverrez I’m very glad that you had a lovely visit at our restaurant and enjoyed your meal. Delivering excellent service and quality is something we are committed, our staff knows how important it is to cater guests with special needs. We recommend you to visit Teppanyaki Tables, I’m sure you would love it. Thank you for sharing your experience... More 

Oakton, Virginia, United States
Level Contributor
263 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 159 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago

Best thing they do is allow you to order Jap Steak House food without having to sit at one of the tables. Do that! 3 of my family members did, and I was jealous of their food. I ordered some sushi and sides. They were OK - but not as tasty as the grilled food.

Helpful?
Thank Kathy I
MarriottCancun, Gerente at Mikado, responded to this review

Dear Kathy l, Greetings from Cancun! Thank you for sharing your recent experience at Mikado. We acknowledge your comments in regards of your visit to Mikado Restaurant and extend an apology for not meeting your expectations. I appreciate the time you took to review us as this helps us to keep improving our flavors and offer a perfect experience. I... More 

Columbus, Ohio
Level Contributor
78 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 19 January 2017

We ordered from the menu- we did not sit at tables with the chef and the show. Our sushi rolls were very good. My wife ordered one of the specialty items and loved it. I ordered tempura lobster. There were four pieces as advertised, but very small. The lobster was good quality, but the tempura and side sauce were tasteless.... More 

Helpful?
Thank Mike H
MarriottCancun, Gerente at Mikado, responded to this review

Dear Mike H, Thank you for taking the time to review your dining experience at Mikado Restaurant. We appreciate the specific feedback regarding your meal. We extend our apologies for your below expectations. Please be sure that our Sous Chef and Executive Chef are revising our procedures to ensure the highest quality in our dishes. Your feedback helps us to... More 

Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 January 2017

I was blwn away by the variety of food and the genres on offer in Cancun. They got it just right every time! Mikado is no exception. Service is very good and the food - wow! Keep it up Marriott, these place are superb

Helpful?
Thank Reshma R
MarriottCancun, Gerente at Mikado, responded to this review

Dear Reshma R, We appreciate your feedback concerning your experience at Mikado Restaurant. It is great to know that you had a wonderful time at our restaurant, we strive to deliver excellent service and the highest quality standards in order to make your holiday a very pleasant experience. Did you have the chance to appreciate the teppanyaki show? Did you... More 

Dallas, Texas
Level Contributor
7 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 17 January 2017

Delicious food and OUTSTANDING Service....tempura was light and airy and the Saki was hot and plentiful!! Highly recommend!

Helpful?
Thank consultjtr
MarriottCancun, Gerente at Mikado, responded to this review

Dear consultjtr, Thank you for sharing your review with us, we are really glad that you enjoyed the cuisine at Mikado, as always we try to offer the most delicious Japanese specialties, paired with a friendly and welcoming service. We would love to see you once more! Sincerely Jorge Ruiz Restaurant Manager More 

Mexico City, Mexico
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 16 January 2017 via mobile

I read many reviews before coming to this place and I was actually expecting to be blown off. The reality was a totally different one... the service was ok, the Noodles (I had the Yaki Soba Noodles) had New York stake and shrimp which was cooked to perfection. They where great! Unfortunate the Dragon Maki was not what I was... More 

Helpful?
Thank imccarthy1990
MarriottCancun, Quality Coordinator at Mikado, responded to this review

Dear Imccarthy1990, Thank you for taking the time to review your dining experience at Mikado Restaurant. We appreciate the specific feedback regarding our sushi and extend our apologies for delivering below your expectations. Please be sure that our Sous Chef and Executive Chef are revising our procedures to ensure the highest quality in our dishes, especially our presentation and taste.... More 

Level Contributor
48 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 11 January 2017

The food is just alright, service is fine, so if you go, go for the experience and the "show." We went just for regular table service and ordered miso soup, fried rice, chicken teriyaki, and some sushi. Everything was good but not stand-out. If you're looking for something fun with the family (where they do the onion ring volcano and... More 

Helpful?
Thank kjm445
MarriottCancun, Sous Chef at Mikado, responded to this review

Dear Kjm445, Greetings from Cancun! I have acknowledge your comments in regards of your visit to Mikado Restaurant and extend an apology for not meeting your expectations. I appreciate the time you took to review us as this helps us to keep improving our flavors and offer a perfect experience. We are looking forward to serve you again and deliver... More 

New York
Level Contributor
33 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 9 January 2017

We were a party of 13 they handled us very well. Food was very good. It is a Japanese steak house. If you have been to any Hibachi restaurant you know what this place is like. Good safe place to go you won't be disappointed.

Helpful?
Thank rfcNewYork
MarriottCancun, Gerente at Mikado, responded to this review

Dear rfcNewYork We appreciate your feedback concerning your experience at Mikado Restaurant. It is great to know that you had a wonderful time at our restaurant. Which was your favorite dish? Sincerely Jorge Ruiz Restaurant Manager More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Japanese, Sushi, Asian, Gluten Free Options
Meals
Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Special Occasion Dining, Kids, Business meetings, Romantic, Groups
Open Hours
Sunday
17:30 - 23:00
Monday
17:30 - 23:00
Tuesday
17:30 - 23:00
Wednesday
17:30 - 23:00
Thursday
17:30 - 23:00
Friday
17:30 - 23:00
Saturday
17:30 - 23:00
Location and Contact Information
  • Address: Blvd. Kukulcan, Retorno Chac, Lote 41, Hotel Zone | Marriott CasaMagna Cancun, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 2030
Description
Mikado is the only restaurant where the chef cooks in front of you. 4 Teppan-yaki tables provide the possibility to make your dinner experience an unforgettable moment. The exotic Japanese flavors and the exclusive sushi bar provide everything to make oyur supper extraordinary. Special kids menu available

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Mikado and other visitors
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?