We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

KEEL Restaurant at The Carmen Hotel

Calle 8 Nte. No. 876 | Centro, Calle 8 y la Playa, Playa del Carmen 77710, Mexico
+52 984 803 2409
Website
Share
Save
Certificate of Excellence
All photos (237)
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent87%
  • Very good7%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“sushi” (11 reviews)
Closed Now
Hours
CUISINES
Mexican, Sushi, Bar, Seafood, Grill, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Calle 8 Nte. No. 876 | Centro, Calle 8 y la Playa, Playa del Carmen 77710, Mexico
All Details
Top 3 Reasons to Eat Here
Sponsored by: KEEL Restaurant at The Carmen Hotel
1. Drinks on the beach!
"Keel is a part of the new chic Carmen Hotel the nicest boutique hotel"
jake j
See reviews that mention boutique hotel
2. Consider me a regular!
"We started with the quinoa salad. GREAT! Followed by the prime rib"
jovany1993
See reviews that mention Consider me a regular!
3. Unreal, can't be beat!
"All of the reviews are right on, this is a “must do""
David G
See reviews that mention Unreal, can't be beat!
Write a ReviewReviews (400)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 238 reviews

Reviewed 2 weeks ago

What a disaster! What a tragedy! We went to this place since it is rated to be on the top 50 best restaurants of Playa del Carmen. Well, sometimes TripAdvisor can be misleading, or put it this way: expectations from different guests can sometimes be...More

2  Thank Martin L
DirkU35, Director General at KEEL Restaurant at The Carmen Hotel, responded to this reviewResponded 2 weeks ago
Google Translation

Lieber Martin Es tut mir sehr Leid über Deine schlechte Erfahrung in unserem Keel Restaurant zu lesen und ich möchte...More

Restaurant's Favourite
Reviewed December 10, 2017

A beautiful restaurant on the beach in Playa del Carmen on 8 th street one block off the famous 5th Avenue. The modern restaurant is part of Hotel Carmen, but you don’t have to be a guest to eat there. A very modern restaurant that...More

2  Thank Terry A
Alfredo S, Econcierge Service. at KEEL Restaurant at The Carmen Hotel, responded to this reviewResponded December 11, 2017

Hello, Terry A first of all, let me thank you for your very positive comments regarding your recent visit t our Keel restaurant and the warm service you received from all the staff at our Boutique Hotel. Nothing is more comforting than knowing that we...More

Reviewed 3 weeks ago via mobile

Had a wonderful time, the staff Jorge and Jose are the guys you want taking care of you. Whether it's drinks, food, or other amenities, they're the best at making sure you're happy. Go and findout!

Thank BGoodship
LeslieUri, E-Concierge at KEEL Restaurant at The Carmen Hotel, responded to this reviewResponded 3 weeks ago

Dear BGoodship: Thank you very much for such a nice comment, we appreciate that you share your experience with us! We hope to see you soon! Don’t hesitate to contact us directly if you need anything else. Best regards!

Reviewed 3 weeks ago via mobile

We Israelis are very fond of the Thomson Hotel, which is a great hotel but believe me it is a very, very fun and quality hotel. I was 5 nautical in Thompson and now I am in this hotel and really enjoy it. Haim gur

Thank Haim G
LeslieUri, E-Concierge at KEEL Restaurant at The Carmen Hotel, responded to this reviewResponded 3 weeks ago

Dear Haim G: Thank you very much for such a nice comment, we appreciate that you share your experience with us! We hope to see you soon! Don’t hesitate to contact us directly if you need anything else. Best regards!

Reviewed 3 weeks ago via mobile

Thank you Jorge for giving us a great evening at the beach, with romantic thunderstorms to watch and great food. Can recommend the jack chicken!

Thank Willem M
LeslieUri, E-Concierge at KEEL Restaurant at The Carmen Hotel, responded to this reviewResponded 3 weeks ago

Dear Mr. Willem M: Thank you very much for such a nice comment, we appreciate that you share your experience with us! We hope to see you soon! Don’t hesitate to contact us directly if you need anything else. Best regards!

Reviewed September 10, 2018

My boyfriend and I enjoyed a romantic dinner on the beach at Keel. We loved it! FANTASTIC drinks and the menu is plentiful - there are dozens of entrees and apps to choose from. We enjoyed our waiter (I wish I could remember his name)...More

Review collected in partnership with this restaurant
Thank victoriasullivan518
AlfredoS1972, E-Concierge at KEEL Restaurant at The Carmen Hotel, responded to this reviewResponded September 11, 2018

Dear victoriasullivan518: Thank you very much for taking the time to write this review, and for recommending us with all TripAdvisor readers. We are delighted to read that you found a romantic and peaceful getaway at our Keel restaurant and that we have succeeded in...More

Reviewed August 14, 2018 via mobile

We chose this place for our 11th anniversary dinner since we decided to fly to Playa for the weekend being a special occasion for us. It was just us and another very big table at around 7. Jorge was our waiter and he was very...More

1  Thank Hiram N
Alfredo S, E-Concierge at KEEL Restaurant at The Carmen Hotel, responded to this reviewResponded August 15, 2018

Dear Hiram N: Thank you very much for your comment, we appreciate that you share your experience with us! Your opinion is very important and we will follow all the observations about your comment. We hope to see you soon and please don’t hesitate to...More

Reviewed August 11, 2018

After a brief sojourn and visiting other beach restaurants we decided to revisit KEEL Restaurant yesterday afternoon and brought a fellow Canadian to try it out for the first time after hearing how pleased we had been previously. Oh, are our faces ever red after...More

2  Thank Mark W
Alfredo S, E-Concierge at KEEL Restaurant at The Carmen Hotel, responded to this reviewResponded August 12, 2018

Dear Mr. Mark W We kindly extend our sincerest apologies for…. However at Keel restaurant our clients requests are considered a priority, and the hotel always does their best to meet guest preferences when possible. Your comments are very important to us because give us...More

Reviewed July 31, 2018

Absolutely beautiful restaurant! The staff and the manager were beyond professional top notch! They went out of their way to cater to my food allergies and making dinner a great celebration family friend. I intend on coming back a bunch! Thank you 🌹🙌🏽

Review collected in partnership with this restaurant
Thank peruvianlilyyoga
Alfredo S, E-Concierge at KEEL Restaurant at The Carmen Hotel, responded to this reviewResponded August 1, 2018

Dear peruvianlilyyoga: We are so pleasant to know that your experience with us was excellent in Keel restaurant. Hope in a future you give us the privilege to assist you again and choose your Hotel The Carmen to spend your holidays! Sincerely

Reviewed July 26, 2018

Great service, every member of the staff is very nice, friendly and always ready to serve you with a smile. Nice ambiance and the food is very good at good prices.

Review collected in partnership with this restaurant
Thank ernicaicedo
Alfredo S, E-Concierge at KEEL Restaurant at The Carmen Hotel, responded to this reviewResponded July 27, 2018

Thank you very much for such a nice comment, we appreciate that you share your experience with us! We hope to see you soon! Don’t hesitate to contact us directly if you need anything else. Best regards!

Nearby
Nearby HotelsSee all 224 hotels in Playa del Carmen
Thompson Beach House
176 reviews
.01 km away
The Carmen Hotel
705 reviews
.02 km away
Playa Maya
675 reviews
.03 km away
Pelicano Inn
333 reviews
.05 km away
Nearby Restaurants
Deck 5 Pool and Skybar
234 reviews
.01 km away
Madrez! Cafe
219 reviews
.09 km away
Casa Mediterranea
785 reviews
.12 km away
Nearby Attractions
Quinta Avenida
20,917 reviews
.16 km away
Frida Kahlo Museum
283 reviews
.11 km away
Gaston Charo Art Gallery Playa del Carmen
59 reviews
.12 km away
Cancun Tours Adventure
51 reviews
.07 km away
Ask a question
Questions & Answers
laureneme
December 27, 2017|
Answer
Response from Gabrielle G | Reviewed this property |
Hi! Yes they do however I believe I overheard them say the dinner was booked! I would give them a call if possible! Best of luck!
0
Votes
jab801
December 9, 2017|
Answer
Response from LeslieUri | Property representative |
Good morning, Jab801 We do make reservations, you are also welcome to come; though. We hope to see you soon! Kind regards
1
Vote
Google Translation
ianscott70
November 16, 2017|
AnswerShow all 3 answers
Response from LeslieUri | Property representative |
Hello. Ianscott We do have different options in the menu for your older children. Reservations is not needed, you are very welcome to come at any time. We hope to see you soon. Regards.
1
Vote
Google Translation
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$21
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Takeout, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover
Good for
Romantic, View, Special Occasion Dining, Local cuisine, Business meetings, Child-friendly, Kids, Bar Scene, Groups
Open Hours
Sunday
7:00 a.m. - 10:00 p.m.
Monday
7:00 a.m. - 10:00 p.m.
Tuesday
7:00 a.m. - 10:00 p.m.
Wednesday
7:00 a.m. - 10:00 p.m.
Thursday
7:00 a.m. - 10:00 p.m.
Friday
7:00 a.m. - 10:00 p.m.
Saturday
7:00 a.m. - 10:00 p.m.
Location and Contact Information
  • Address: Calle 8 Nte. No. 876 | Centro, Calle 8 y la Playa, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 2409
  • E-mail
Description
Our Keel Restaurant & Beach Club is located on the beach in the award-winning The Carmen Hotel, features an exquisite variety of innovative specialties. The freshest seafood, sushi, steaks, pizza, pasta and open-fire grilled specialties, as well as sensational Mexican cuisine and daily specials all prepared with local and organic ingredients. Breakfast features all the traditional favorites including some local specialties. For lunch, savor our fresh ceviche or sushi, amazingly fresh salads, indulge in wood-fired pizza, try our tasty bar entrees featuring the best gourmet burger in town. Indulge yourself in a candlelit dinner under the stars. Keel is an experience that delights the palate and cannot be missed. Open daily 7 am - 11 pm.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing