The food was incredible! The presentation was very elegant. It has a very nice view of the beach and the atmosphete was full of ambiance. The fire show was very cool! Our server Daniel was very nice and helpful all the time.
The food was incredible! The presentation was very elegant. It has a very nice view of the beach and the atmosphete was full of ambiance. The fire show was very cool! Our server Daniel was very nice and helpful all the time.
Hi, thank you so much for your comment. We're very happy to know that you had an amazing time at INTI. See you soon ;)
Horrible experience. From the first minute, they want to take down all your info, phone, name, what country you're from, email, EVERYTHING. I felt like I entered Klaus Schwab's New World Order early. Next, I'm asked to scan QR for the menu, which I never...do having worked in tech for years. I know they can access your phone data this way. SEE A PATTERN HERE? Next, because I don't have the menu, I check my phone for the menu. Their website is marked UNSAFE, GO BACK, THIS SITE MAY BE STEALING YOUR INFO. I tried on 2 different browsers from my laptop and the same issue, "THIS SITE MAY BE STEALING YOUR INFO." Something is definitely up at this place. Now, the food. I ordered the fish taco, and what I got was a tiny sliver of fish. The 3 mini tacos with mayo, tomato and some guac cos and Mexican sparking water cost $28 USD. After I had been waiting for the waiter to show up, (he was busy moving furniture) due to possible rain coming, he took my umbrella away and then left me there. What a feeling, to know rain is coming and then your waiting who had been ignoring you, just took your beach umbrella away. I'll never come here again.More
Buen día. Muchas gracias por ponerse en contacto con nosotros, lamentamos mucho que la experiencia en INTI Beach no haya...More
First of all, I want to be honest about the food and atmosphere that was really good. Fresh food, nice view and a wonderful location. My friend and I were served by an employee named Alonso. With all due respect to Alonso, he was an...ordinary employee just doing his job, which was fine with us. We had no expectations for Alonso. He performed no extraordinary service that merited a 'high' tip. We are told that before we could use the sunbeds, we had to spend at least 500 Mexican pesos per person which is fair. We spent 2,500 Mexican pesos and 100 Mexican pesos for Alonso, and when we had to pay the bill and move down to our sunbeds, Alonso got frustrated and started arguing with us, saying among other things that we have to pay at least 20% of the total amount in tip which was some sort of 'tax' which is a lie. He started to raise his voice and claim that if we didn't pay 20% then he would have to pay for them himself, which is another lie. Before the trip we checked how much you give in 'tips' and the rules to not be disrespectful with 'low tips'. We didn't either not experienced earlier on our holiday regarding the amount of tips. As previously mentioned, there was no extraordinary service, which is also connected to the fact that he does not get more than 100 Mexican pesos in tips, after which he turns his back and goes to his colleagues, who are standing in a gathered group and tells them about the situation, where they then look down at us and start laughing. Really condescending service and attitude they all got on. We chose to bite the sour apple and sit in the sunbeds, where we continued to spend money on drinks on a completely new bill than from the restaurant. After our first drink, they just took the glasses without asking if we were missing anything or even ask if the drinks was fine, no smiles on their faces and only strange looks. I've never experienced anything like this. I would rather have regular/semi-good food and a good service/experience to have great food and a terrible and disrespectful service like this.More
Buen día. Muchas gracias por ponerse en contacto con nosotros, lamentamos mucho que la experiencia en INTI Beach no haya...More
All around great experience. The fire dancer was a fun bonus experience. She was very talented. Would definitely come vack.
Hi. We appreciate that you shared your experience with us. Please come back whenever you want. We would love to see you again. Have a nice week.
My wife and I were at Playa del Carmen for the day during our recent vacation. We decided to give Inti beach club a try and it was an unforgettable experience. The view was awesome. The beach in front of beach club was clean. Our...server Roberto made our stay there feel special. The music was fun, the food was excellent and they even offer massages for the people that want a massage. Additionally, if resorts had star ratings, this would rate 4 out of 5 stars since it is more of a high-end type club. Will definitely visit this club again in a future visit to Playa del Carmen.More
Hi. Thank you so much for taking the time to share your comments. We are happy to find out that you enjoyed your experience with us! Our main priority is to fulfill your expectations with the best service possible! We hope to see you again...More
Beware! They will over charge you for items and try to keep money you paid in cash. They overcharge us for additional Bottles
Definitely took advantage of us being American. We ordered shots and they chose the most expensive tequila without letting us know what we were having. We got charged over $700 (USD) for 2 bottles of tequila. Each shot costed about $20 and each of us...gave them cash towards the cost of the bottles. Well....they pocketed the money as a tip when we told them multiple times that the money we were giving was to go towards the cost of the 2 bottles of tequila. This place is a scam. They overcharged us and when we paid with cash, they didn't put it towards the bill....just stuck it in their pockets. I wouldn't recommend this place to my worst enemy. Total scammers!!! If I could give them ZERO stars, I would.More
The meal was very good, especially che shrimp tacos. Really recommended. Prices are in line with the location and food. Daniel was super waiter and he helped us choosing the perfect course for us.More
Dear Camilla2506, Reading your opinion about the experience that you and your family had during your visit to Inti Beach has given us a broad overview of the quality of our food, as well as the warmth of our service. We deeply appreciate you taking...More
The place itself is great, the food was delicious, the drinks very good. The service by Renzo was perfect. The beqch was not top, as I prefer more natural settings. Lots of people algae and the water getting dirty over the day were the downsides.More
Dear LinoQ, Thank you very much for writing about your experience and satisfaction with our service during your visit to Inti Beach! We are happy to know that our team's performance, service, and attention exceeded your expectations. We'll ensure Renzo gets your feedback and the...More
Excellent bar - great music - great bar staff (Jose is fantastic) - great views of the beach and the margaritas are perfect.More
Dear richardjbrownlee, On behalf of all of us who make up the Inti Beach team, thank you for your wonderful review! Our team works very hard to create good experiences for our customers and we are happy to know that we have hit the nail...More
Delicious drinks, great service and beautiful view. Jose was very attentive. We had a few beers, a mango daquiru and a kiwi mojito - they were all delicious!More
Dear jessar92, Thank you for taking the time to leave us a comment, we really appreciate it! At Inti Beach we continuously work to create good experiences and your comments make everything worthwhile. We look forward to serving you in the future. Customer service Inti...More
Very nice place to stay at the beach of Playa Del Carmen! The sunbeds are free when you spend 500 Mexican pesos. There is a lot of choice on the menu for food and drinks. Good service and there are toilets and showers to use....I would recommend a beach day at Inti Beach!More
Dear E9504ZFsabineb, We are very grateful that you have taken the time to share your opinion on TripAdvisor. It has been a pleasure for us to have attended you during your visit to Playa del Carmen and have offered you a unique and memorable experience....More
We had a great afternoon at Inti and received wonderful service from our waiter Jose Rivelino. He was super attentive, kind and provided fast service. The place was family friendly, had comfy chairs and very clean bathrooms that included a shower for washing off sand....We tried the steak and also some of the kids menu items which were all tasty and served warm. Our fave drinks were the raspberry mojitos, passion fruit margarita and a peril spritz. You won’t be disappointed!More
Dear Sol F, It is always amazing to read that we have been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you. Greetings! Customer service Inri Beach
Very nice for a full day at the beach. José is the best waiter, very good service! The drinks are cold and brought quickly.More
Dear 282knudv, We appreciate you taking the time to share with our community such a detailed opinion about your experience during your visit to Inti Beach. You have left a pleasant smile on us and our entire team with your kind words. Thank you very...More
We had a really great time with our waiter José. They helped us very good and it was a great experience!More
Dear N240NAjackv, Thanks for your kind words. It was a pleasure for José and all of us who are part of the Inti Beach Team to offer the best possible service to our diners. We are glad that this commitment and passion in what we...More