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Aldo's Gelato

5a Av. Es Calle 16 | Corner Calle 16, Playa del Carmen 77710, Mexico
+52 998 887 3182
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  • Excellent49%
  • Very good33%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“gelato” (65 reviews)
“ice cream” (40 reviews)
“sorbet” (4 reviews)
Restaurant Hours
$$ - $$$
5a Av. Es Calle 16 | Corner Calle 16, Playa del Carmen 77710, Mexico
All Details
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Reviews (399)
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1 - 10 of 153 reviews

Reviewed 6 days ago via mobile

Very good gelato. Better than the chain store ice cream up the street. Polite service, allowed us to taste different flavors before choosing. Unfortunately, they have not learned to serve it in the shape of a flower like in Italy.

Thank Larry L
Reviewed 1 week ago via mobile

this is definitely the best gelato or icecream place in playa del carmen!!!! I recommmend the kinder one!!! All the flavors are just flat out amazing!!! please go there!!!!

Thank stranger220
Reviewed 4 weeks ago

More ice cream than gelato. Very hard, scooped instead of using a spatula. Avoid this 'gelato' place. It's a farce. The girl was unresponsive, cleaning the counter when we were trying to order.More

Thank sesto22
Gelatoexperience, Director de Relaciones con Clientes at Aldo's Gelato, responded to this reviewResponded 4 weeks ago

Hi, sorry to hear your comment. About your opinion of the gelato, the reason it's scooped, is because humidity in that area is more then 90% and the gelato being in a temperature of minus 13 like in Italy melts in 2 seconds all over...More

Reviewed 22 June 2017

We've love Aldo's it's just Awesome! We have been here many times over the past several years. This time we were only getting 2 scoops to share, but ended up with 4 scoops for 2 of us, way to much after dinner, but we shoved...More

Reviewed 15 June 2017

My husband and I tried their samples the first night we walked on 5ta avenida and we were hooked. Every night we grabbed a few scoops (different flavors every time). We are coming back to Playa and honestly Aldo's was one of our top reasons...More

Thank amb5595
Reviewed 14 June 2017

Hot afternoon.... Stopped in to see what they had and they immediately offered samples of whatever you wanted to try. The flavors were super yummy and it was hard to decide. We got 2 scoops in a cup with an ice cream cone stick and...More

Thank Tracy F
Reviewed 13 June 2017

We've been coming here for years and it's just Awesome! This time we got 4 scoops for the 2 of us, yeah a bit much after dinner, but it is so good! We sampled a few different one's, but the coconut and anything chocolate are...More

Thank Chris M
Reviewed 2 June 2017

Located througout Playa del Carmen, Aldo's is the truest of the gelaterias ... a little italy in Mexico!More

Thank Teamfre
Gelatoexperience, Director de Relaciones con Clientes at Aldo's Gelato, responded to this reviewResponded 4 June 2017

Thank you so much for your comment , it is our mission to make our costumers HaPPY having sweet moments since everyone deserves it. WE TRY our best in making the gelato and giving good service . We are very grateful when it is recognized....More

Reviewed 19 May 2017

Stopped in while strolling 5th Ave in the afternoon. The pistacchio and passion fruit gelato we had was really good. We sat and enjoyed the treat in their location and was a nice break from all the walking.

Thank sanibelon
Reviewed 10 May 2017

Loved the Gelato, I had chocolate and hazelnut. Service was kind of slow and unorganized but ultimately worth the wait....but still not sure why my two--scoop cup cost more than twice as much as a beer just about anywhere on the strip!More

Thank lmvacation
Gelatoexperience, Director de Relaciones con Clientes at Aldo's Gelato, responded to this reviewResponded 18 May 2017
Google Translation

Muchas gracias por sus comentarios , nos da gusto que le gustó en el helado y estamos trabajando día a...More

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$10
After-hours, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 5a Av. Es Calle 16 | Corner Calle 16, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 998 887 3182
  • E-mail
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