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Calle 10 Norte y 15-20 Avenida, Playa del Carmen 77710, Mexico
+52 984 803 5023
02:00 - 22:00
Open now
See all hours
Tue - Sun 02:00 - 22:00
More Info
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1,949 Reviews from our TripAdvisor Community

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Showing 1,187: English reviews
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

The lady who owns this place is AWESOME and her food is amazing!!! This was by far the best meal we had on our trip to Playa. (And we stayed and ate at a fancy hotel.) These are authentic Venezuelan arepas. The food is very inexpensive, filling, healthy, and AWESOME!! (Did I mention you should definitely eat here???) Will go... More 

Thank Amanda A
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Probably the best meal I've ever eaten in a restaurant. Cheap.. delicious..fast.. friendly...unique..

Thank Aaza B
Melbourne, Australia
Level Contributor
8 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Beautiful family making some delicious food. I can't recommend this restaurant more, comfortable, friendly and yummy. Do yourself a favour...

Thank vtri86
Level Contributor
48 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

The best discovery we could have made! The owner is the friendliest person you can imagine and he gives you suggestions about the food and drinks, even brings you samples to try (of the drinks). Everyone was beyond nice to us and the arepas were great!!!! I could have eaten much much more but they are so filling I definitely... More 

Thank Luciola K
State College, Pennsylvania
Level Contributor
118 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Dined here with family. We had fried arepitas as appetizer. We also had a variety of arepas, all excellent. A small, family-owned restaurant. Great food, inexpensive. Definitely will dine here on next visit to Playa.

Thank PLS27
Brooklyn, New York
Level Contributor
20 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

I cannot speak highly enough of our experience at Kaxapa Factory this evening. My boyfriend and I are in town from NYC and we love arepas so we definitely wanted to check out the number 2 rated restaurant in Playa Del Carmen that happened to be Venezuelan. What an absolute treat. The restaurant has a great, chill ambiance and Jose... More 

2 Thank Dara R
Melbourne, Australia
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

This restaurant has to have the friendliest staff I've ever witnessed! Everyone was so kind and attentive, and were genuinely happy to have us there. I would go back for the staff alone! But the food was also amazing, it was so nice to try Venezuelan food and it did not disappoint. We shared a whole variety of dishes and... More 

1 Thank Lisa G
Level Contributor
19 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

What a small gem of a restaurant. Like many of the other reviews - the owner and wait staff are incredible. Attentive and very fun to be around. The juices were a real treat with the soursop and iced tea being the high lights for my wife and I. The tea is very sweet due to the cane sugar but... More 

2 Thank DPTEJ
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

Nice Venezuela family restaurant. Perfect service and food. Three different meals + 1 soup + 2 very rare juices + 1 coffee + cake with ice cream coast us 550 pesos (~28 USD)

Thank aidas r
Tokyo, Japan
Level Contributor
23 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

This food is really excellent because it tastes really authentic and full of fresh ingredients. But it's not worth being in the top 3 best restaurants in Playa. Still worth going.

1 Thank doneit1

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Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$3 - US$9
Latin, Venezuelan, South American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Dinner, Breakfast, Lunch
Restaurant features
Takeout, Waitstaff, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Delivery, Outdoor Seating, Seating, Highchairs Available
Good for
Child-friendly, Kids, Special Occasion Dining, Cheap Eats
Open Hours
02:00 - 22:00
02:00 - 22:00
02:00 - 22:00
02:00 - 22:00
02:00 - 22:00
02:00 - 22:00
Location and Contact Information
  • Address: Calle 10 Norte y 15-20 Avenida, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 5023
The flavors of the Venezuelan family in Playa del Carmen, come and enjoy the Venezuelan food dishes, with vegetarian and gluten free options.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Kaxapa Factory and other visitors
9 questions
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Questions? Get answers from Kaxapa Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?