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Sur Steakhouse

Certificate of Excellence
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Avenida 5, Norte 10, Playa del Carmen 77710, Mexico (Calle 12 & 14)
+52 984 803 2995
12:00 - 02:00
Closed now
All hours
Sun - Sat 12:00 - 02:00
More Info
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1,033 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
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Showing 703: English reviews
Minneapolis, Minnesota
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

My wife and I make it a point to stop in for a "bump" every trip now. The Mango Martini is a must for her and I love the Mezcal Martini. (we had 2 each) Our waitress was fantastic. She was young, happy and fun to talk to. I think her name Angelica. She was great! We have also had... More 

Thank Wade C
Level Contributor
41 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW via mobile

Lovely location, perfect service and lovely steaks. We had a rib eye and a churrasco. They served us also a nice baguette with different sauces as starter on the house. Price is a bit high for Mexico, but definitely worth it.

Thank Giada F
Brampton, Canada
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Sur is located right in the heart of the happenings of downtown Playa Del Carmen, they have the option of dining inside or outside. The service was great, they were friendly and had a great sense of humour with my lively group. The seafood was fresh and nicely plated, some of us had seafood and others had steak - all... More 

Thank Sommer D
Playa del Carmen, Mexico
Level Contributor
8 reviews
8 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago

Our meal was the best experience with amazing food, great atmosphere and wonderful wait staff. Our group had steak and lobster. Our waiter, Carlos, educated us with Mexico's wine history. Fernando, assistant waitier, was very attentive with everything we needed.

Thank vmcat
1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

Unbelievable food, service, everything couldn't recommend a better restaurant! Atmosphere was beautiful, great experience!

Thank Lee C
Austin Tx, United States
2 reviews
5 of 5 bubbles Reviewed 2 weeks ago

My wife and I were not sure where to eat but after speaking with with the Hostess...we sat down. From the Greeting from our Server Jorge to his assistant Joel, we were made to feel like we were their only table. Jorge's knowledge of the menu and wine were impeccable and he always foresaw our needs. Joel kept our table... More 

Thank Kevin F
Winnipeg, Canada
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Service: We sat on the street side. Great view for people watching. Service was top notch!!! Very attentive staff. They served the food from the proper side as you were sitting. Very formal presentation over all. 5 stars for service and ambiance . Food: Best Caesar salad ! It was amazing ! She had tortellini Alfredo - tremendous He had... More 

1 Thank Shawn S
A TripAdvisor Member
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We have been twice now to Sur and have been very pleased both times. Jorge was a fantastic waiter, their steaks are of the best quality and the gin cart is like no other place in the US. Atmosphere can seem a bit chaotic at times, but the servers are spot on and management is all about being a 5... More 

Thank A TripAdvisor Member
Tel Aviv, Israel
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 weeks ago

We visited the restaurant for two times and if we could visit some more we have done this. The service is outstanding, especially with jorge! the opening is a great bread with !the best sauces we ate in our life. my recommended meal is the entrecote 500. Enjoy

Thank assid0
Breda, The Netherlands
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Not that you do not have enough choices in the centre of Playa del Carmen... but we were lucky to enter this restaurant. They offer a variety of steak, all cooked to perfection, as well as sea food. As a sea food lover, I ordered the oysters and the Salmon Toro. Remember this last one, as it is worth to... More 

Thank Z7427YDcristinag

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$40 - US$60
American, Steakhouse, Argentinian
Brunch, Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Elegant
Good for
Groups, Romantic, Special Occasion Dining, Business meetings, Bar Scene, Child-friendly
Open Hours
12:00 - 02:00
12:00 - 02:00
12:00 - 02:00
12:00 - 02:00
12:00 - 02:00
12:00 - 02:00
12:00 - 02:00
Location and Contact Information
  • Address: Avenida 5, Norte 10, Playa del Carmen 77710, Mexico
    (Calle 12 & 14)
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 2995

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Sur Steakhouse and other visitors
2 questions
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Wolverhampton, United Kingdom

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Questions? Get answers from Sur Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?