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Waldhaus Restaurant

) #49 of 107 Restaurants in Banff $$$$ German, European,
Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada
+1 403-762-6860
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Overview
  • Excellent49%
  • Very good31%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“schnitzel” (39 reviews)
“fondue” (53 reviews)
“pretzels” (6 reviews)
Closes in 9 min
18:00 - 21:00All hours
CUISINES
German, European, Swiss, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada
All Details
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Reviews (265)
Traveller rating
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1 - 10 of 261 reviews

Reviewed 2 days ago

What they call Fondue is actually a soup with no taste except for cornstarch... staff friend though.

Thank Avai88
Reviewed 1 week ago via mobile

We dined for dinner, the food was delicious, our server (sorry can't remember his name) was very attentive to us! His recommendations for food and paired with a delightful wine - I couldn't fault this restaurant! We wanted to try the chocolate fondue but couldn't...More

Thank Teiamo P
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 5 days ago

Dear Valued Guest, Thank you for writing such a wonderful review on TripAdvisor. Our team will be thrilled to hear how much you enjoyed your dinner with us. You'll have to return to try the Chocolate Fondue! Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed 1 week ago

Had been craving fondue since Switzerland and this hit the spot. Had a three course Fondue meal with Cheese as #1 Beef as #2 and Chocolate #3. All presented perfectly with high quality ingredients. A beautiful location below the Banff Springs. Thankfully a shuttle available...More

Thank Joe H
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 1 week ago

Dear Valued Guest, Thank you for sharing your experience on TripAdvisor. It was wonderful to hear how much you enjoyed your visit. What a perfect way to indulge in a fondue craving! Our culinary team always loves to hear such positive feedback. We look forward...More

Reviewed 3 weeks ago via mobile

We were seated by a window which was great. Started with beer onion soup and beet salad. We both had the schnitzel, one chicken one veal, both were delicious. Too full for dessert! The service was top notch. Pricey but worth it..Highly recommend this restaurant.More

Thank jennam0529
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 3 weeks ago

Dear Valued Guest, Thank you for writing such a lovely review on TripAdvisor. Our team always loves to hear such positive feedback from our guests. We look forward to welcoming you back the next time you are in Banff. Warm regards, Jeffrey C. Food &...More

Reviewed 16 July 2017 via mobile

Great food, service and decor. My wife and I agreed our favorite dinner spot for our week vacation in Banff! We ate at a couple of average restaurants and this was definitely not one of them. We had the cheese fondue appetizer and classic veal...More

Thank Kfenster
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 5 weeks ago

Dear Valued Guest, Thank you for taking the time to write such a wonderful review on TripAdvisor. We were thrilled to hear how much you enjoyed your recent visit! The Waldhaus is certainly one of a kind. We look forward to welcoming you back the...More

Reviewed 16 July 2017 via mobile

Delicious supper with a relaxing atmosphere. Quick service and huge portions. Good variety of menu choices.

1  Thank DonnamjCan
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 5 weeks ago

Dear Valued Guest, Thank you for sharing your experience with us on TripAdvisor. It was wonderful to hear that you enjoyed your dinner. I hope you enjoyed the rest of your time visiting the Rockies. Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed 5 July 2017

Quite a few of the tour decided to eat at this restaurant while staying at the Fairmont Banff. We had different tables and the female waitress was very abrupt and grumpy. Did not smile and was very officious. There were problems with other people also...More

Thank Yambaby
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 7 July 2017

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. I am very sorry to about your less than memorable experience. Our goal is always to provide our guests with engaging service paired with a memorable menu. I have shared...More

Reviewed 21 June 2017 via mobile

This is a very laid back restaurant. You don't go there to rush your food, which is a nice pace. The service is extremely friendly and efficient. The food on the other hand is a ridiculous sized portion and a little stodgy. If your hungry...More

Thank Saronbell
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 23 June 2017

Dear Valued Guest, Thank you for taking the time to share your feedback with us on TripAdvisor. It was great to hear that you enjoyed friendly and efficient service. I am sorry that you were disappointed with your food. I have shared your comments with...More

Reviewed 18 June 2017 via mobile

We booked a 6pm reservation ( when they open), and were seated in their smaller dining room at a table for two, overlooking the river and golf course. Smoked trout appetizer was amazing. Trout entree was very good and my wife said her Weinerschnitzel was...More

Thank Eric G
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 21 June 2017

Dear Valued Guest, Thank you for taking the time to write such a lovely review on TripAdvisor. It sounds as though you had quite the wonderful evening. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed 18 June 2017 via mobile

A must for the fondue lover many choices including dessert fondue. The non fondue choices is great too. Service is excellent and great views into the valley and the mountains.

Thank Bluedog38
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 21 June 2017

Dear Valued Guest, Thank you for writing such a wonderful review on TripAdvisor. Our team always loves to hear such positive feedback from our guests. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager

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Ask a question
Questions & Answers
Jillian N
7 December 2015|
AnswerShow all 6 answers
Response from Mightymimsy | Reviewed this property |
I'd be surprised if there isn't. I think you could easily stick to the venison (highly recommend) and vegetables and make your preferences clear to staff so they can be careful not to cross contaminate.
0
Votes
Ari B
22 January 2015|
Answer
Response from Jeffrey C | Property representative |
Hello, Yes! The Waldhaus Restaurant is kid friendly. We love to welcome all ages.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20 - US$40
Meals
Dinner, Lunch
Restaurant features
Outdoor Seating, Reservations, Seating, Waitstaff, Street Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Parking Available, Highchairs Available, Free Wifi
Dining Style
Casual Elegant
Good for
Romantic, Special Occasion Dining, Child-friendly, View
Open Hours
Sunday
18:00 - 21:00
Monday
18:00 - 21:00
Tuesday
18:00 - 21:00
Wednesday
18:00 - 21:00
Thursday
18:00 - 21:00
Friday
18:00 - 21:00
Saturday
18:00 - 21:00
Location and Contact Information
  • Address: Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada (Formerly Waldhaus Pub)
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m. See the concierge desk for a town bus schedules which are subject to change without notice.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860
  • E-mail
Description
Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage.

Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".
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