Had lunch here with a group of 38. The restaurant was notified days in advance of our group coming for lunch and everyone had preordered their meal. We were in the private room on the top floor on the back side of the building. It...was a warm day and the sun had heated the room through the skylights. There was no air circulation, so it was uncomfortably warm. The service was lack luster….only 2 young girls who were overwhelmed. Those at my table waited for 45 minutes for our food, while the others in the group were more than half way finished with their meals when ours arrived. The elk burger had a nice flavor, but was not fresh or hot. Very disappointing. For dessert, we were served what they identified as mouse….it was nothing more than a pre prepared chocolate mix, such as Jello brand…..yuck. There are lots for ‘pub/bar’ style restaurants in Banff…..can’t recommend this one.More