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Earls

$$ - $$$
Summerlea
American, Bar, Canadian, Pub, Gluten Free Options
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1667-8882 170th Street, Edmonton, Alberta T6G 1K1, Canada
+1 780-481-8279
Website
Today
11:00 - 00:00
Closed now
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Hours:
Sun - Sat 11:00 - 00:00
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121 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Sweden
Level Contributor
16 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Why no changing table for babies in Mens washroom?? No other space to change so needed to use womens. Food ok, but nothing extraordinary and always a dissappointment when resturants lack an espresso machine.. This boils down to a 2-star rating, but servant friendly and cute so gets 3.

Helpful?
Thank Globetr0tter75
Edmonton, Canada
Level Contributor
32 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 11 December 2016

We were told there was a five min wait. After 15 mins we approached the hostess, she had forgotten us......Had a Bigger Better Burger and fries. Burger was homemade, tasty but salty and hard to eat as meat broke in pieces and it fell apart. Ate it with a fork. Service was slow, server was very friendly, meals were as... More 

Helpful?
Thank Colleen518
Keagen C, Restaurant Manager at Earls, responded to this review

Dear Colleen, Thank you for taking the time to send in your feedback about your experience over the weekend. I am sorry to hear that our hostess team missed you at the front door, that the sound from the game was detrimental to your dining, your food quality was not up to standard and that the service was not prompt... More 

Airdrie, Canada
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 11 December 2016 via mobile

December 10, 2016 I'll start off by saying that 9 years ago I lived 10 minutes from the west Edmonton Mall and "Earls on Bourbon" was one of my most frequented eateries, and a favourite evening start off point... Fast forward to yesterday; married with my first child less then a week old, enjoying a day at the mall escaping... More 

Helpful?
1 Thank Anthony B
Keagen C, Restaurant Manager at Earls, responded to this review

Dear Anthony, Thank you for taking the time to share your feedback about your experience on Saturday after leaving our restaurant disappointed. Although situations such as this can be tricky, our intention is never make our guests feel unappreciated for their business nor feel like we are trying to cut them short of a perfect dining experience. On behalf of... More 

Calgary, Canada
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 December 2016

My brother and I were in Edmonton working a booth at the Edmonton Fan Expo, but he had never been to the West Edmonton Mall. It is an amazing place and since it was supper time, after walking around the entire mall we developed an appetite and went to the centre Restaurant section. Earls had amazing hostesses who were friendly,... More 

Helpful?
Thank CaptDrLarry
London
2 reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 13 November 2016

I enjoy going to Earls and go there frequently at different locations. We were at West Edmonton Mall last night and was quite disappointed at the service. Our waitress was perfectly fine, but the manager was terrible. First, they didn't have the wine I wanted and he came over to tell me with no apology. Second, my son's pizza was... More 

Helpful?
Thank PeachsterLondon
Edmonton, Canada
Level Contributor
40 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 17 October 2016

We met daughter and her friend here and they ordered an appetizer and halfway through they found a bug. Manager came over apologized and said item would not be on the bill. After chatting for a bit we inquired about our food and because of the glass wall between restaurant and kitchen we new something was wrong when our waiter... More 

Helpful?
Thank Randy O
Geoffrey M, General Manager at Earls, responded to this review

Good afternoon Randy. Thank you for taking the time to inform us of your experience the other night. My sincerest apologies on behalf of my team regarding the quality of ingredients and the time it took to serve you. This is obviously not the level of service or quality of ingredients I would want any of my guests experiencing. Could... More 

Edmonton, Canada
Level Contributor
57 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 16 October 2016

We usually go to Earls when we are in West Edmonton Mall and visit the lounge. We can people watch and check out the sports on TV. Once our waitress finally arrived and I requested the table be cleaned, she took our order. We ordered a cup of soup and jam fries, a field salad and hot wings. Jam fries... More 

Helpful?
Thank FrauMac
Geoffrey M, General Manager at Earls, responded to this review

Good afternoon FrauMac. I truly appreciate your review and thank you for taking the time to let us know where our opportunities lie. My sincerest apologies on behalf of my team regarding the quality of ingredients you received. Could you perhaps give me some more information on the following to allow me to review with my team to see what... More 

Calgary, Canada
Level Contributor
257 reviews
183 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 12 October 2016

Two of us went here and had a terrific meal. I had the blacked Chicken with fries and coleslaw and it was simply amazing. Son had a steak and said it was one of the best steaks he has had. Great service, and friendly staff

Helpful?
Thank 836eldent
St. Catharines, Canada
Level Contributor
56 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 8 September 2016

My wife and I went to Earls on Bourbon Street in West Edmonton Mall for happy hour one afternoon. Beer was a great value and so was her cocktail. Apps were decent - we had the dry ribs and the poke. Also ordered a clam chowder and salad. I started eating the clam chowder at Earls almost 25 years ago... More 

Helpful?
Thank skettyroad
Regina, Canada
Level Contributor
207 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
3 of 5 bubbles Reviewed 28 August 2016 via mobile

We stopped in for a late night meal after a movie and found that the serving staff were more interested in visiting with each other in the back than actually waiting on tables. We had to ask for obvious things to be brought to the table to be able to eat and drink. The food however was excellent as always... More 

Helpful?
Thank Denise S
Keagen C, Manager at Earls, responded to this review

Dear Guest, Thank you for sharing your experience with us. We truly appreciate you taking the time to provide feedback, because of this you are allowing us the very valuable opportunity to improve our restaurant standards. I am happy to hear that you and your guest(s) enjoyed our menu and food quality, however very disappointed with the level of service... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Bar, Canadian, Pub, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Serves Alcohol, Full Bar, Reservations, Television, Wheelchair Accessible
Good for
Groups, Bar Scene, Child-friendly
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 1667-8882 170th Street, Edmonton, Alberta T6G 1K1, Canada
  • Location: Canada  >  Alberta  >  Edmonton>  > Summerlea
  • Neighbourhood: Summerlea
  • Phone Number: +1 780-481-8279

Questions & Answers

Questions? Get answers from Earls staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?