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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$9 - US$35
CUISINES
Canadian, Steakhouse, Bar
Special Diets
Gluten Free Options
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meals, features, about
Reviews (304)
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303 results
Traveller rating
170
60
32
17
24
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Time of year
LanguageEnglish
Traveller rating
170
60
32
17
24
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Reviewed April 22, 2022

We had 23 family at my birthday celebration and and the whole evening was outstanding! Our servers, food, drinks atmosphere was beyond expectations. Well done!

Date of visit: April 2022
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Reviewed September 3, 2021 via mobile

We’ve been coming to The Sawmill restaurants for years - maybe 30 or more. In the past, the service was top knotch, high end; the ambiance was dark, cozy, romantic and the food presentation and taste was always spot on….I’m so disappointed to say that...our last visit was far from any of our past experiences. Firstly, the ambiance is now ‘cafeteria’ like. The lighting is full blast, tables are not beautifully set prior to arrival, tables are not positioned to provide the restaurant with a cozy, romantic, high end feel A The fireplace wasn’t even lit! Our server was polite and VERY enthusiastic! ‘Awesome! That’s what I like to hear!!’ Is not conducive to the level of dining experience we expected. The food was mediocre. Again, not the level of The Sawmill of the past. I have to wonder if Tom Goodchild still owns/operates this restaurant? The group may have won dining accolades in the past but it’s been a while….🤷🏻‍♀️. It’s sad to see how this restaurant’s style has diminished. We were expecting a nice private romantic evening in a restaurant with. Setting to match our expectations….we didn’t get that at all. Not sure if it’s just this location or if other locations have deteriorated as well….More

Date of visit: August 2021
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Reviewed March 1, 2021

I order to start calamari and was very smelly the ribeye steak - very tough almost chewy and the lobster - very chewy

Date of visit: February 2021
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Reviewed February 15, 2021

1. I was told when I made the reservation that a text would be sent to me in my car in the parking lot. Never happened. I walked in the door and was told that "we don't text anymore." 2. When the waiter finally arrived...he was was rushing around like a chicken with his head cut off - and the place was not full. So much for ambience. 3. They did not have the wine I wanted in stock (poor inventory management) and refused to honour the price of the bottle that I wanted. 4. The food runner had no idea where to place the plates. It is not my job to tell him how to do his. 5. Dinner arrived on a very lukewarm plates; potatoes and meat were not warm and vegetables stone cold. We sent both dinners back. They came back with hot potatoes and the rest, just warm. A very disappointing evening especially for the price they charge....More

Date of visit: February 2021
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Reviewed August 22, 2020

Our Server, "Super Sanjay", ensured we had a good meal with appropriate service. It was Half Price Wine Night so we had a nice surprise on the cost of our Chardonnay. The Rosemary Bourbon Sour met expectations and the following meal made for a memorable...anniversary.More

Date of visit: August 2020
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Reviewed August 20, 2020

They are the steak experts and when we ask for med rare, it came out well done. The lapse of quality is something we did not expect. On a positive note, our server was awesome!

Date of visit: August 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 25, 2020 via mobile

I went with my friend on a a Wednesday night because I heard about their weeknight special. 2 for 1 prime rib on Wed night! We were not disappointed at all! The prime rib was excellent! We love it! I didn’t give a 5 stars...because of the server. She didn’t tell us about the special! Ive to asked her about it. Train your staff to advise the customers about these specials. And maybe have some sort of signs on the table to advertise? Just my thought.....More

Date of visit: February 2020
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Reviewed February 22, 2020 via mobile

I brought my band here from nashville and we had a great experience from start to finish. Amazing service amazing food.

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 21, 2020

We always go to the Lounge for date night. Have been for years. It is like "Cheers" in Edmonton. When we walk in, they don't holler out our names, but...they know exactly what type of beer were having and bring it to us as we...sit down. When it comes to ordering dinner, the servers are very accommodating to my special requests. I ask if they can do this....and they come back and provide recommendations that may make my special request even better. This place is like meeting with family and having a great meal and a good time. Great place to go on "Game Night" too. Will continue to come back again and again.More

Date of visit: February 2020
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Reviewed February 15, 2020 via mobile

Really cool old school steakhouse that has a unique touch/style, and serves excellent steaks. Everything was good and the steaks were cooked perfectly.. we had a really excellent serviced dinner. The kid wasn’t super on the ball.but real. Had a good conversation in-between bites, not...found often.not awkward. New staple stop when we come to edmonton. Totally satisfied and glad we found this place!More

Date of visit: February 2020
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Reviewed February 9, 2020

Went for my birthday dinner and it was the best service and dinning experience I have received in a long time.

Date of visit: February 2020
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Reviewed February 6, 2020 via mobile

We eat here every time we are in Edmonton, about 3-4 times a month without fail for roughly six years now. Seating is plentiful, either in the dining room, or the lounge if you prefer. The food is great, always well presented and prepared. Menu...items are plentiful, but we prefer the buffet as we are usually there for lunch. The buffet is ever changing with new hot items, with the exception of the carved prime rib that is a buffet staple. There are also several salads to satisfy every palate. The list of beverages is endless, to whet every whistle. The staff are courteous, helpful and engaging, which makes for a relaxed, enjoyable visit. The decor could use an update, but that certainly has never deterred us from from enjoying our meals there, and frankly a busy, successful restaurant should show signs of wear and tear due to the amount of people that enjoy the meals prepared therein. If you have the time, I encourage you to stop in for a meal.More

Date of visit: February 2020
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Reviewed February 6, 2020 via mobile

We decided to try this place for dinner and it was amazing! The staff were so friendly! Our waiter was very polite and so bubbly! He made the simple things (like loading a baked potato) seem like a privilege to him. He was always at...our table before we needed something and was always refilling our drinks. The food was phenomenal! The flavors were out of this world and the presentations were beautiful! I am so sad we had to fly home, because I would be eating here every weekend!!!More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MattG4075, Owner at Sawmill Prime Rib & Steakhouse Terra Losa, responded to this reviewResponded February 6, 2020

Thank you Andie1316 for your kind words! Your group was a pleasure to serve and we will make sure your server knows he did a great job. Next time you are in town give us a call and we will be happy to have you...More

Reviewed February 4, 2020

It was our first night out together without kids in years. We had never eaten here before. It was absolutely delicious, well-priced, and very friendly staff. We enjoyed our meal in a quiet warm cozy booth in the back. It was perfect! Will be coming...back again.More

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 4, 2020

Enjoyed a wonderful steak and salmon with my mother in law. Had a great waiter, he was super friendly and knowledgeable

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LeducCounty
January 29, 2020|
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Response from Gordon B |
How much is just the salad bar
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SAWMILL PRIME RIB & STEAKHOUSE TERRA LOSA, Edmonton - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Sawmill Prime Rib & Steakhouse Terra Losa

Yes, Sawmill Prime Rib & Steakhouse Terra Losa offers takeaway services.

Sawmill Prime Rib & Steakhouse Terra Losa is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3