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2
Mon, 08-15
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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Steakhouse, Bar, Canadian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
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meals, features
Reviews (302)
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299 results
Traveller rating
104
100
36
31
28
Traveller type
Time of year
LanguageEnglish
Traveller rating
104
100
36
31
28
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Reviewed 2 weeks ago via mobile

We had a family reunion of 15 including 4 children. From the minute we arrived in our separate room, the service was stellar. Sanjay went above and beyond from the first hello to the last goodbye. He and his team made the reunion a positive...and memorable experience.More

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 weeks ago

We had dinner and drinks with our friends last evening. We started off with 1/2 price wine and ended with a delicious meal. Fun was had by all. Our server Catherine was attentive to our needs and served us extremely well. We were pleased with...attention to detail and her professionalism. We highly recommend this restaurant. If you're looking for a patio experience you need to check out The Mill on Calgary Trail South in Edmonton. Remember to ask for Catherine.More

Date of visit: July 2022
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Reviewed 4 weeks ago

We chose here to celebrate and so glad we did ! Steve was our server and he was awesome ! From topping up water to pouring wine to customizing our dishes. He was on top of it all. Food was wonderful, hot and prepared the...way we asked and ranged from Rack of Lamb to prime rib to smoked pork chops and chicken. They don't comp the entire birthday meal but give you $20 off the bill for having your birthday there. Only complaint was that the air conditioning could have been turned up a little more since it was hot outside and we were seated beside the windows eating hot food. Will be going back to have other celebrations and asking to be in Steve's section. All in all great night !!More

Date of visit: July 2022
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Reviewed June 19, 2022

18 of us in total for fathers day paid extra for secluded room. Service was slow to ok , 2 meals ,with steaks, had to send back, were cold , was asked basically if to reheat a med rare steak from cold to hot and...some how keep it med rare, or a new steak, shouldnt even be an option for a reheat, anyway new steaks were hotter, but really not that good, no discount by floor manager. , Wasnt looking for a complete comp but , no apologies, or a free dessert or something, Anyway disappointed , waited long time for change from bill .More

Date of visit: June 2022
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Reviewed June 13, 2022

Catherine our server was great, even though shorthanded she had a great presence, was very communicative showed great respect. Was a pleasure to have her as our server. The food was delicious, drinks were quite fine.

Date of visit: June 2022
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Reviewed June 9, 2022 via mobile

Very disappointed in this restaurant. We have purchased their sesame sauce numerous times and loved it so wanted to try the restaurant. We were there for a special occasion so I was sad when the experience turned out so poorly. All of our food was...overcooked. My dad’s prime rib was a disgusting colour and seemed off. His Yorkshire pudding was burnt and my husband’s was ice cold. I felt bad for the server as he was really friendly. He would be amazing in another restaurant that could provide a meal that we would actually enjoy. They did offer a new meal to my dad and took 2 meals off the bill. Unfortunately, it just didn’t make up for it.More

Date of visit: June 2022
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Reviewed June 9, 2022 via mobile

This restaurant has very nice decor. Our waiter was a pleasure to meet. My grandson, daughter and wife’s meals were acceptable but their steak was overcooked. My son-in-law’s prime rib was also overcooked and the Yorkshire pudding was ice cold. They reheated it but the...center of the second one was still cold. My prime rib was grey, lifeless and outright disgusting. My Yorkshire pudding had been reheated and it was burnt. It was inedible. The excuse we were given by the manager was that the chef had left the building. Their solution was that I could order any other menu item. I was turned off and couldn’t think on eating anything else. They did take the price of 2 meals off the bill. However, I definitely do not recommend this place.More

Date of visit: June 2022
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Reviewed June 5, 2022 via mobile

Reso @ Sawmill last night but started w/drinks at the Mill. Ended up having our meal in the Mill. First presentation of a meal was shocking for many reasons, and corrections were made. In the meantime, offers to hold the other meal under a warmer...while we wait another round?..nope. Server was nice and did what she could, but overall service was shotty as far as attentiveness to drink orders and refills, and all the while the Manager is involved in all of this business. Was there any concessions made at the end of the evening by said manager to make things right for all of the debacles? That is a hard no. As someone with restaurant knowledge, I am aware of what mangers are able to do in these situations. Super duper disappointing there, Mr. Goodchild. Anyway, the lime cheesecake was absolutely divine!!!More

Date of visit: June 2022
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Reviewed June 2, 2022

Excellent food and service. Our waitress Koral A was fantastic. She ensured our meals arrived hot and ready to eat. She also took time to ask us about our day.

Date of visit: June 2022
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Reviewed May 11, 2022

My wife, son and I went here for Mother's Day dinner. One hour passed from the time we ordered until our server came back with the manager saying there was a problem. Apparently they had over-cooked one steak and were re-doing it. The manager also...commented that the cook had gone home...so who was redoing it?? A few minutes later, the meal came out. My wife's steak, which was supposed to be medium, was over cooked. My steak, which also was supposed to be medium, was blood rare! Thank you for a good Mother's Day, we got up and left hungry!! This is not our first bad experience here. A couple years before we went here for New Year's Eve. I ordered the ribs and when our meal came, my ribs were still frozen. We gave this place a second chance but will not be giving them a third!More

Date of visit: May 2022
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Questions & Answers
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Rodrigue B
January 23, 2019|
AnswerShow all 3 answers
Response from Y1143LKderekw | Reviewed this property |
Not sure, as I didn’t attend
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denisel664
February 4, 2017|
AnswerShow all 5 answers
Response from fussybob | Reviewed this property |
Last October I believe it was 21.95 for seniors.
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Shirley E
September 29, 2016|
Answer
Response from Fearless769229 |
Hi Are you opened on Christmas Eve this year 2018? Do you have a buffet on this date (Dec 24th)? And if you are do you serve turkey? What are the hours on Dec 24th? Thank you Sharon
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Frequently Asked Questions about Sawmill Prime Rib & Steak House (South Edmonton)

Yes, Sawmill Prime Rib & Steak House (South Edmonton) offers takeaway services.

Sawmill Prime Rib & Steak House (South Edmonton) is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4