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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

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PRICE RANGE
US$8 - US$20
CUISINES
American, Bar, Pizza, Pub, Canadian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (355)
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347 results
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129
135
51
17
15
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LanguageEnglish
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Traveller rating
129
135
51
17
15
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All reviews pizza fries brisket beef tips salad steak prawns on tap craft beer nice spot busy place awesome food flight sam taps patio town
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Reviewed 2 weeks ago

Visited Nov, 2021 and was impressed by all. We both enjoyed the steak which was cooked to perfection and the cut of meat was of a quality more than fair based on the price of the meal. As a taphouse they offer as good a...selection of local beer, and they also offer quality wines by the glass. Atmosphere was good (Could turn the music up a little) ;) and our server was fantastic...friendly, knowledgeable and efficient. (Thank you Jamie!) Thank you Sawmill! :)More

Date of visit: November 2021
Helpful?
Reviewed October 24, 2021 via mobile

The waitress was very friendly and nice and I’m sure it’s not her fault…. But we ordered starters and never got them! Then all of a sudden our meal arrives! My first time here visiting family and wanted a nice relaxing dinner and it turned...out to be a “get in and get out” feeling.More

Date of visit: October 2021
Helpful?
Sawmill Taphouse and Grill, Agency / Consultant at Sawmill TapHouse and Grill, responded to this reviewResponded 3 weeks ago

Oh I am so so sorry to hear this DGillon, please send an email to gm@sawmilltaphouse.com so we can make this right. That is certainly not what we want our guests to be feeling and I am so sorry that is what happened. I hope...More

Reviewed September 25, 2021 via mobile

Our last night in the Chemainus area and we decided to check out the Sawmill Taphouse. Earlier in the week we saw the patio and we were hoping to have our dinner there, but the patio was closed the night we went and we had...to eat inside. Beautiful place, nice ambiance . My husband and I both had a pizza, he had the pesto chicken, I had the Capricciossa. It’s not very often I can eat a 12” pizza all by myself, but it was so good! Very happy to have visited this place, great food and great service .More

Date of visit: September 2021
Helpful?
Sawmill Taphouse and Grill, Agency / Consultant at Sawmill TapHouse and Grill, responded to this reviewResponded October 5, 2021

Thanks so much for the great feedback Scorpiogirl2, I am thrilled you enjoyed your time with us. I apologize that the patio wasn't available to you but it sounds like you made the most of it with delicious pizza. Thanks again for the review and...More

Reviewed September 24, 2021 via mobile

We saw this place a few days prior to visiting, and it did not disappoint. Lots of craft beer on tap, we chose to get a flight, which was a bit pricey, $12.00 for 3 40oz glasses, we had them in other brew pubs for...a lot cheaper , 4 for $10.00. The pizza was great. And all other items on the menu looked good as well. The building itself is pretty cool, it’s new but got the old industrial feel. I’d recommend this place to anyone.More

Date of visit: September 2021
Helpful?
Sawmill Taphouse and Grill, Agency / Consultant at Sawmill TapHouse and Grill, responded to this reviewResponded September 25, 2021

Thanks so much for the review rotjong, we are definitely spoiled with all the amazing craft breweries to choose from. The saw behind the bar is from an old mill as is much of the decore. I love to hear that you enjoyed our pizza,...More

Reviewed September 11, 2021

Great staff and awesome food. The new menu changes are great to see. The merridale on tap is the best.

Date of visit: September 2021
Helpful?
Sawmill Taphouse and Grill, Agency / Consultant at Sawmill TapHouse and Grill, responded to this reviewResponded September 25, 2021

Thanks so much for this amazing feedback, our team will love to hear this they work so hard and are so talented. Merridale is great and we are incredibly fortunate to have such amazing local craftsman.

Reviewed September 2, 2021

My husband and I were travelling through Chemainus and the Sawmill Taphouse was recommended to us. I had the pan fried halibut. The fish was cooked to perfection and the sauce and accompanying veggies were delicious. My husband had his usual burger only it was...much better than the usual as was the salad. Thanks so much for a lunch worth every penny.More

Date of visit: August 2021
Helpful?
Sawmill Taphouse and Grill, Agency / Consultant at Sawmill TapHouse and Grill, responded to this reviewResponded September 25, 2021

Thanks so much Gabriele, our Chefs will love to hear this feedback. I am thrilled to hear you enjoyed your meal with us and I hope that we see you again soon.

Reviewed August 28, 2021

Absolutely the worst restaurant in the entire Cowichan Valley. The only reason to be here is the patio, because there is noting else in Chemainus with an outdoor patio. If you want decent food or service - go anywhere else. The "halibut" taco appetizer at...$20 contains less than an ounce of, you guessed it, cod. Not only was it not halibut, it was stale and old and fishy. See photos. This place has always been dodgy, and kept giving them a second chance. Never again. Take my word for it, there is much better food and service in any one of the many great Cowichan restaurants. This place is a total rip off and has been since they opened.More

Date of visit: August 2021
Helpful?
Sawmill Taphouse and Grill, Agency / Consultant at Sawmill TapHouse and Grill, responded to this reviewResponded September 1, 2021

I am really sorry that there was mis communication, we are unable to get Halibut right now and our service staff should have let you know it was cod. The dish is $18 btw, thanks taking the time to offer feedback, we are always looking...More

Reviewed August 28, 2021 via mobile

Nice spot -.clean with lots of seating. Service was good. Lots of choice in brew taps and wide variety on menu to suit all tastes. Had the pulled pork mac'n'cheese and a salad. The pulled pork was very tasty. The mac'n'cheese was very disappointing with...no flavour or taste. Salad was generous portion and fresh but also lacking flavourMore

Date of visit: August 2021
Helpful?
Sawmill Taphouse and Grill, Agency / Consultant at Sawmill TapHouse and Grill, responded to this reviewResponded August 30, 2021

Hi gbmoneymatters, thanks so much for the feedback we will absolutely be reviewing this with our team, thank you for taking the time to post this and I hope that we see you again soon.

Reviewed August 27, 2021

Stopped last night for a takeaway I realize most service industries are struggling for staff but was not impressed by what happened. The staff member at the door explained the situation and said it would be a 45 minute wait, I could live with that...and placed my order at six minutes past six went for a walk and returned at 6:45 and waited outside, during my wait I saw three couples with reservations enter the restaurant, they all had their meals and left while I continued waiting, finally at 7:25 my meal was delivered by a different staff member and when i questioned the time i was curtly told i had been informed my meal would be ready at 7:30 which was not the case, I have been in the service industry my entire working life and fully appreciate the stress but this is not customer service. I have no complaints about the food quality.More

Date of visit: August 2021
Helpful?
Sawmill Taphouse and Grill, Agency / Consultant at Sawmill TapHouse and Grill, responded to this reviewResponded August 30, 2021

I am really sorry to hear about this, please reach out to me at gm@sawmilltaphouse.com I would really like to make this up to you. I look forward to hearing from you!

Reviewed August 6, 2021

We choose to be seated outside and in the shade - great on a summer evening. Had the Mac & Cheese (pulled pork) and burger. Both were very good ThanksMore

Date of visit: August 2021
Helpful?
Sawmill Taphouse and Grill, Agency / Consultant at Sawmill TapHouse and Grill, responded to this reviewResponded August 15, 2021

Thank you Paul! Really glad that you enjoyed your time with us and that you liked your meal. We are lucky to have fantastic outdoor seating for sure a great place this summer. Please let me know if there is anything I can do to...More

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Questions & Answers
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jpppp22
January 19, 2019|
AnswerShow all 2 answers
Response from wcladyD | Reviewed this property |
As I visited this restaurant once I don't have an answer for that question. Sorry I can't help there.
0
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jpppp22
January 19, 2019|
Answer
Response from MarkfromtheIsland | Reviewed this property |
Was there a question in there somewhere? This is the area to ask questions - not to rant about imaginary problems.
0
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alexgrant2017
February 26, 2017|
AnswerShow all 12 answers
Response from sawmilltaphouse | Property representative |
Absolutely, just ask your server and they will help you navigate your options and we are looking to add even more!
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Frequently Asked Questions about Sawmill TapHouse and Grill

Yes, Sawmill TapHouse and Grill offers takeaway services.

Sawmill TapHouse and Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5