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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
C$8 - C$23
CUISINES
Asian, Vietnamese, Soups
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (271)
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Traveller rating
171
63
15
5
16
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LanguageEnglish
Traveller rating
171
63
15
5
16
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Reviewed 4 weeks ago

Looking for a great Asian experience in Chilliwack and saw #1 in Chilliwack Pho Galaxy and then read the reviews. How can this be #1 when reading the first 10 reviews customers have such appalling experiences. Come on, Chilliwack can do better: #1 for Bravo...Restaurant for fine dining. (Not Asian/Supper only, opening at 5 PM) #1 in value and taste experience for regular dining Yellow Deli (Not Asian) and for Asian Maru Sushi (and Woomai Sushi for value and friendly staff).More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 14, 2024

Have been there many times in the past but after a break thought that would try again. Went for lunch and both usually get Galaxy special 2 with a salad roll. My wife got chicken and I got mixed beef. Asked for extra noodles as...always seem space. Chicken was great, lots of meat but beef had a few slices and a miniscule piece of tendon. Should have complained as owner there playing with accounts. With two tea bill over $40.00. What a rip!! Won't be back.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 2, 2023

We asked for 1 large chicken soup to share for 2. Our server/ owner said that one large order was too small for us,so we ordered 2 small chicken soups. We had exactly twice as much as we needed, and they charged us for the...containers to take home the leftovers. Total price $33.18 including 18% tip for 2 small chicken soups. Never again! How can trip advisor have this place as a top ranked restaurant?More

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 13, 2023

Okay for a quick or to-go bite, but really not a place to go for a relaxing meal. Feels crowded and rushed and atheistically, looks really bland.

Date of visit: August 2023
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Reviewed August 2, 2023

I am posting this on behalf of a close friend of mine, who has given me permission, but does not want to write this herself because the experience was so unpleasant and hurtful. My friend has been frequenting Pho Galaxy for several months and had...previously cited it as not only a favourite restaurant but a preferred place in Chilliwack overall. When my friend was in the restaurant today, she was pulled aside by one of the wait staff who informed her, quietly, "my boss doesn't like it when you come here because you take up a table for too long." My friend frequently comes in, orders a meal, and enjoys it for 2 hours. There's no displayed time limit for a table, which at the very least suggests that they don't regularly enforce any. My point is this: no one came to her directly and openly said "you are not *allowed* to stay here for 2 full hours." I know WHY no one said this - it's a very rude way to treat a customer. And when you say these things out loud in front of other customers, they might hear you, and think, "wow, this is an unwelcoming place - I don't plan to come here again either." They did not want to own this opinion, because they knew it would be rightly judged by others. Instead, these gossipy cowards chose to whisper and hint and shame my friend into quietly leaving. "We can't tell you to go, but we can tell you you're not welcome. We can't force you to leave, but we can make it awkward to stay. We will, if forced, continue to serve you, but don't confuse our obligation for genuine respect." I certainly can't draw any conclusions about what motivated this negative opinion of my friend - we have eaten together many times and she is unfailingly polite, considerate, and tips generously - but I will offer the information that she is a Black-identified femme-presenting person of colour and size. And it doesn't escape my notice that delivering the news to her directly and openly, say, banning her from the establishment for the crime of being Too Present, would draw understandable accusations of racism. Which could very well have motivated the attempt at, shall we say, "discretion." Literally, to hell with them. I am trumpeting this. Grotesque, rude, dismissive, dehumanizing, petty, appalling, and yes, racist as hell.More

Date of visit: August 2023
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 1, 2023 via mobile

Absolutely horrendous. Extremely overpriced. I asked for 1 small bowl of chicken noodle soup to split because my two very small children don’t have massive appetites. They charged me for two large ones at $15 each. Walked out feeling robbed. Kids hated it (but love...Pho regularly) My meal sucked too. Off to pick up some pizza down the road because everyone is still hungry… avoidMore

Date of visit: April 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 30, 2023 via mobile

Excellent Pho, spring rolls and salad rolls. This place is my go to for Vietnamese when I'm down in the lower mainland. So good!

Date of visit: March 2023
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Reviewed May 23, 2022

Authentic quality Pho broth is made from long simmering beef bones. This results is a broth that when refrigerated gelatinizes. This one did not. Received poor service, gave us our food and never checked on us once, wouldn’t even make eye contact after seating other...guests so I could discreetly ask for more water. Would eat here again if it was the last pho restaurant on the face of the earth.More

Date of visit: May 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 7, 2021 via mobile

The service at this place is really really bad. I simply asked for a receipt. The lady then gave me the order sheet that had some scribbles on it, I had no idea what it even said. And I ask again for a receipt and...the lady looked at me and give me The menu and said here here’s the prices you figure it out. So I was very confused and I left. But then I figured if I asked for a receipt I should be able to get one, so I went back inside and ask for a receipt again and the lady started yelling at me and walked away and then a man came and then he started getting all upset that I asked for a receipt? Seems very strange. Finally he pulled out a piece of paper and wrote down the items and the prices and the total then give it to me. I never been back since that experience. The service at this place is really bad to begin with but after that experience with the receipt I will never be back... the food there is okay but nothing special enough to go back!!More

Date of visit: April 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 19, 2020

Absolutely love the Pho here, best broth around. I have been to many Pho restaurants in the Lower Mainland and this is by far the best Pho. I also really love the vietnamese combo dinner, the salad rolls and spring rolls. Large portions, low prices....Yum!More

Date of visit: July 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 13, 2020 via mobile

I worry deeply about the cleanliness of this restaurants. One word. Rats. Definitely will never be back.More

Date of visit: July 2020
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vacation14063972704, Owner at Pho Galaxy Restaurant, responded to this reviewResponded January 24, 2021

Thank you Nicole for your feedback. We work very hard to keep our restaurant clean and are regularly inspected by local health authorities. We know that some restaurants do struggle with pests like rodents and we do follow best practices to avoid these issues at...More

Reviewed July 12, 2020

Found several hairs in my calamari order. After a long day of travel I chose to stop in for a quick bite however they provided semi warm broth and expected I bring the soup home to reboil the broth and cook my own meat as...well as make my soup seeing as there was not enough space for anything in the broth container. The noodles were a brick, the vermicelli was bland with no flavour. I was absolutely disgusted and not impressed at all with the quality, taste or temperature of the food. When bringing the hair to their attention the employee started yelling at me and stating that they do not provide refunds then turned and yelled at a coworker in their language. I said I did not want to start an argument I just wanted a refund. She continued then requested a male employee come out to discuss the matter. He then proceeded to call the police. The officers were confused as this was regarding hair in the food and there was no violence occurring. Throughout this entire interaction they did not respect social distancing, no face masks were being worn, no hand sanitizer was offered in the building and they were not keeping 6 feet distance between us. I would not recommend anyone visit this restaurant.More

Date of visit: July 2020
Helpful?6  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 2, 2020

I always get the #10 Chicken Wrap. The peanut sauce is to die for. Al is always so friendly and the service from the staff is EXCELLENT. The food is always good. The soups are amazing. Thanks to the whole team.

Date of visit: May 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 5, 2020

This is my absolute favourite restaurant in the entire world. The staff are wonderful and the food is AMAZING. I go there at least once every two weeks or as much as I possibly can because I am obsessed with their food and I can’t...find pho anywhere else this delicious.More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 1, 2020

After finished working at 4:30 pm on a cold freezing day, I craved hot noodle soup and ran into this restaurant alone. The restaurant was very quiet with almost all empty tables. The waitress told me I cannot occupy a table, and have to eat...on the bar stand facing outside near the entrance. I told her I feel freezing cold to be at the entrance, and I will be quick (15 mins) to finish eating. The owner came and COMMANDED me, " you are only one person, SIT THERE!". I am a decent person and felt insulted. I responded "you are so mean, I will leave now" and was stepping out. A kind customer offered me his 2-person table. The food is alright! I finished it because I was really hungry for a late lunch at 4:30. I am too generous to give her 1 stars, should be 0. I always give 4-5 stars to every restaurant that I visited, but this one was a really bad experience. How could the owner and staff run a business with such an attitude!More

Date of visit: March 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PHO GALAXY RESTAURANT, Chilliwack - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Pho Galaxy Restaurant

Yes, Pho Galaxy Restaurant offers takeaway services.

Pho Galaxy Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4.5
  • Atmosphere: 3.5