We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

New Empress Chinese Restaurant

$$ - $$$
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
21-590 Highway 33 W, Kelowna, British Columbia V1X 6A8, Canada
+1 250-860-3883
Website
Today
11:30 - 22:00
Closed now
All hours
Hours:
Sun 13:00 - 22:00
Mon - Fri 11:30 - 22:00
Sat 13:00 - 23:00
More Info
Add Photo Write a Review

14 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 14: English reviews
Radium Hot Springs, Canada
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 October 2016

ordered online and the order came right on estimated time. if you order ware wonton soup with your order get the small. more than enough for two. other dishes also large and good.

Helpful?
Thank joe6695
Kelowna, Canada
2 reviews
5 of 5 bubbles Reviewed 30 September 2016 via mobile

I have ordered from this Resturant 2 times and have been very happy with the food. Love the war wonton. Ordering again today. Regardless of some of the bad reviews, I know my experience has been good. Give it a try!!!! I have ordered from other Chinese restaurants and this has been the best. Thanks for everything.

Helpful?
Thank JackieEverett
Ottawa, Canada
Level Contributor
63 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 20 September 2016 via mobile

I was looking for a low carb option and thought the spareribs might be it. Little did I know that the ribs were dusted and then deep fried. They were tasty but not something I would have normally ordered. The house special chow mein was good but I would have appreciated more veggies. I would go back.

Helpful?
Thank Margaret S
1 review
5 of 5 bubbles Reviewed 9 June 2016 via mobile

BEST CHINESE FOOD! I see some negative comments but this place must have stepped up their game! I placed an order but couldn't wait the approx time. The lady was so accommodating and promised me 20 mins And my single combination E Order would be done. True to her word it was. This was a HUGE portion of food! I'm... More 

Helpful?
Thank Matthew M
Kelowna, Canada
Level Contributor
46 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 115 helpful votes
1 of 5 bubbles Reviewed 22 March 2016

Our go to Chinese place is closed on Tuesday's. We decided to give this other local place a try. Dry garlic ribs so overcooked we thought we would break some teeth. Almond chicken batter still raw, the chicken fell out as we picked it up. Shanghai noodles all noodles and cabbage, couldn't taste anything other than the starch of the... More 

Helpful?
1 Thank Krusty_pops
Kelowna, Canada
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 26 October 2015

Terrible!!! I will never order from The New Empress again. The delivery service was extremely late ( over 1 1/2 hours ) and when I called to see what was going on with my $70 order, not once but twice, I was told that it was coming in a very rude manner. When I asked to speak to a manager,... More 

Helpful?
Thank 867angela1025
1 review
1 of 5 bubbles Reviewed 16 November 2014

Ordered from here delivery. $5.00 delivery charge that does not go to the driver, so dinner for two with tip that was supposed to be $26 bucks became $40.00. Food was worst than any mall chinese food I have tried. Do yourself a favor and order pizza.

Helpful?
Thank Steve M
Prince George, Canada
Level Contributor
28 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 14 October 2014

Ordered take out to feed 8 people and as we were visiting Kelowna so don't know restaurants and it was one that came up on google. The chow mein was ok but the prawns and almond chicken batter was overcooked. The food seemed bland. I suggest trying somewhere else.

Helpful?
Thank Tamara J
bracebridge
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

My wife and I had a craving for Chinese and picked this one by chance. We walked in and yes it looked a little sketchy but we ordered regardless. Feeling hungry and since I am a big boy we ordered the dinner for three just to make sure we had enough food. The wonton soup was served family style and... More 

Helpful?
Thank beernsuds
Kelowna, Canada
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 14 July 2014 via mobile

Thought we would give this place a try as our regular Chinese food restaurant had closed early. I was told delivery would take 45 minutes, but after 1 hour and 15 minutes of waiting without any sign of our food, I called the restaurant back to cancel the order. While on the phone, lo and behold a car drives slowly... More 

Helpful?
Thank BCJim69

Travellers who viewed New Empress Chinese Restaurant also viewed

 
Kelowna, Okanagan Valley
Kelowna, Okanagan Valley
 
Kelowna, Okanagan Valley
Kelowna, Okanagan Valley
 

Been to New Empress Chinese Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
    Atmosphere
    2 of 5 bubbles
Cuisine
Chinese, Asian
Meals
Lunch, Dinner
Open Hours
Sunday
13:00 - 22:00
Monday
11:30 - 22:00
Tuesday
11:30 - 22:00
Wednesday
11:30 - 22:00
Thursday
11:30 - 22:00
Friday
11:30 - 22:00
Saturday
13:00 - 23:00
Location and Contact Information
  • Address: 21-590 Highway 33 W, Kelowna, British Columbia V1X 6A8, Canada
  • Location: Canada  >  British Columbia  >  Okanagan Valley  >  Kelowna
  • Phone Number: +1 250-860-3883

Questions & Answers

Questions? Get answers from New Empress Chinese Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?