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Cactus Club Cafe

$$ - $$$American, ,
200-1575 Banks Rd, Kelowna, British Columbia V1X 7Y8, Canada
+1 250-763-6752
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Overview
  • Excellent50%
  • Very good38%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
Closed Now
Hours
CUISINES
American, Bar, Canadian, Contemporary, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
200-1575 Banks Rd, Kelowna, British Columbia V1X 7Y8, Canada
All Details
Write a ReviewReviews (828)
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1 - 10 of 805 reviews

Reviewed 2 days ago via mobile

Congratulations for making Cactus club a fast food restaurant that does not even cater to those who have dietary restrictions. We were in for dinner and one of the members of our party has several allergies. We were informed that new rules were being implemented...More

Thank Brandi S
Erika U, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded yesterday

Hello Brandi, Thank you for contacting us in regards to your recent experience at our restaurant. I am sorry to hear that you did not enjoy your experience, as our goal is for all our guests to enjoy their visit with us! As always, our...More

Reviewed 1 week ago

I came back here over the weekend with a couple of girlfriends ... we sat in another area of the restaurant which was a good thing. Last time I came it was so dark and loud (over on the lounge side) but this time we...More

Thank Denise A
Erika U, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 5 days ago

Hello Denise, Thank you so much for giving us another try! I am so happy to hear that this experience was much closer to the dining experience you were looking for and it sounds like you, and your girlfriends had a great time. The Lettuce...More

Reviewed 1 week ago

This restaurant serves consistently good meals and provides excellent service to customers Good menu choices different from summer to winter. Looking forward to seeing the bison carpaccio back on the menu in the fall.More

Thank Gunther S
Erika U, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 5 days ago

Hello Gunther, Thank you for your wonderful, 5 star review of our restaurant! We appreciate you continuing to join us throughout the seasons. The Beef Carpaccio is definitely delicious, and we will be getting a new seasonal appetizer *so fingers crossed!*. Whatever it is will...More

Reviewed 1 week ago

We went to that restaurant twice! Huge saloon. A great menu. Ideal for family meals and hangouts! The steak with prawn was too spicy in my opinion, what made difficult for us to enjoy all the flavors of our dishes. Try their hamburgers too.More

Thank Osmarcosta
Erika U, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 1 week ago

Hello Osmarcosta, Thank you for visiting with us and for the review! We appreciate you taking the time to write to us and appreciate the recommendation. I'm so happy to hear that you enjoyed your Burgers, and if you are ever eating at our restaurants...More

Reviewed 2 weeks ago

Had dinner here recently midweek. The place was buzzing. Got a table in a quieter area 'outside' in a conservatory area. Superb, friendly, professional service along with an extensive food and bar menu. Tasty food, well presented accompanied by a couple of gin and tonics...More

Thank Aathony
Erika U, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hello Aathony, Thank you so much for the great review! We're so happy to hear how much you enjoyed your time with us on the Patio, service, atmosphere and food. We pride ourselves on consistency so hope you will join us again at another one...More

Reviewed 2 weeks ago via mobile

We really enjoyed our dinner at the Cactus Club. I had the shrimp curry and my husband had the poke bowl. Both were excellent, as were the margaritas. The service was great too. Check it out!More

Thank Joan B
Erika U, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hello Joan, Thank you so much for the 5 star review! It's great to hear how much you enjoyed the new Tuna Poke Bowl, and Red Thai Curry Prawns! We'd love to see you and your husband soon for some more great service, great food...More

Reviewed 2 weeks ago

We were overnight in Kelowna August 18th due to cancelled flights. This restaurant was so busy we just decided to have take out food to take to our hotel. When we got there, one item was missing. We phoned the restaurant and they were "over...More

Thank Tanyss M
Erika U, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hello Tanyss M, Thank you for calling us back that day to allow us that chance! It's so wonderful to hear how our team reacted to make sure you had exactly what you ordered plus more. I will be forwarding your comments along to the...More

Reviewed 2 weeks ago

Last visited here in 2016 and it was a pleasure to revisit all aspects up to standard, service, food all faultless

Thank tonycharsley
Erika U, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hi there! Thank you for joining us again and taking time out of your day to review our location! We would love to have you back again soon for another great experience. Thank you again, Erika, Manager Cactus Club Cafe, Banks Rd.

Reviewed 3 weeks ago

Had lunch with friends here at their suggestion. Waited a long time before we got our food. Waitress not overly attentive; had to keep asking for refills. Food was good but nothing spectacular, especially for the price which was on the higher end.More

Thank luvlivininkelowna
Erika U, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hi there, Thank you for choosing us for your lunch that day and I am sorry to hear that your experience was not up to our standards of service and great quality food. If you are ever at one of our locations and are not...More

Reviewed 3 weeks ago via mobile

We have eaten st almost every Cavtus Club in BC and this one doesn’t disappoint. For a change we had the steak frites and the pepper steak- both of which were cooked to perfection and served with the usual good service from gorgeous ladies exquisitely...More

Thank BarbiCow
Erika U, Guest Relations Manager at Cactus Club Cafe, responded to this reviewResponded 2 weeks ago

Hello there, Thank you for taking the time to review our location. It sounds like you've been to quite a few and we appreciate you continuing to join us all over BC! We take pride in the service, food, and atmosphere at our locations so...More

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Ask a question
Questions & Answers
James K
August 24, 2015|
AnswerShow all 2 answers
Response from CactusClubCafe | Property representative |
Hi James, Thanks for reaching out. Absolutely, we allow kids. We don't have an official kids menu; however, we have many options for kids meals that your server can tell you all about! Have a great day James! Cactus Club... More
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Local cuisine, Special Occasion Dining, Groups, Romantic, View, Business meetings, Bar Scene, Child-friendly
Open Hours
Sunday
11:00 a.m. - 12:00 a.m.
Monday
11:00 a.m. - 12:00 a.m.
Tuesday
11:00 a.m. - 12:00 a.m.
Wednesday
11:00 a.m. - 12:00 a.m.
Thursday
11:00 a.m. - 12:00 a.m.
Friday
11:00 a.m. - 1:00 a.m.
Saturday
11:00 a.m. - 1:00 a.m.
Location and Contact Information
  • Address: 200-1575 Banks Rd, Kelowna, British Columbia V1X 7Y8, Canada
  • Location: Canada  >  British Columbia  >  Okanagan Valley  >  Kelowna>  > Central City
  • Neighbourhood: Central City
  • Phone Number: +1 250-763-6752
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