We have been to BNA several times in the past few years, but not for several months - always found the food and service good. It is a busy, noisy pub atmosphere that often has large groups, which is okay usually and adds to the...fun atmosphere.
But last night when we were there , the staff and management seem to lost the handle of what is the appropriate boundary line , between groups having fun, as compared to those that are extremely drunk and obnoxious, and how a restaurant should handle them.
We were there last night on Saturday at 6;00pm for dinner, sitting on the upper level. There were lots of large tables with parents and children as well, as there were season ending dance recitals for kids, and other activities going on downtown . Seated near us was a larger group of 8-10 young men, most of who were clearly drunk. They were yelling at each other with every second word being f-this and f-that, along with a lot of other sexual language completely inappropriate for the setting and the families around them. These also proudly and loudly exclaimed how drunk they already were, and how much more drunk they were going to get.
The BNA staff did nothing to attempt to deal with them or quiet them, let alone ask them to leave, or cut them off. BNA staff seem not to know or care about the ‘Serve it Right’ program - they just kept providing them with more and more liquor , as the group became more and more obnoxious . We ate as fast as possible, so as to get away from the. Extreme profanity - I felt very bad for the surrounding families with kids, who were looking extremely uncomfortable with the situation.
Is BNA a ‘fun’ environment to go for dinner, or ‘family-friendly’? - not so much. I won’t be back anytime soon.More