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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
C$10 - C$30
CUISINES
Italian, Canadian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features
Reviews (340)
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336 results
Traveller rating
136
107
49
28
16
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LanguageEnglish
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Traveller rating
136
107
49
28
16
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Reviewed October 3, 2023

The ambience was very nice. That is kind of where it stopped though. The prices of their food and wine were unbelievable. My husband and I eat out quite frequently, so we do understand that prices have gone up quite a bit. But for the...portions and quality of food we received, we didn't feel matched the price. Service was also just ok.More

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 7, 2023 via mobile

Party’ of eight. Annual visit to this place. Several had meals served cold or lukewarm. Music way to loud Everything was tasty otherwise

Date of visit: June 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 28, 2023 via mobile

Old school, neighbourhood hang out for great comfort food since 1991. The Pasta Factory offers pasta lovers plenty of delicious options, famous for Ribs and can certainly impress steak critics with AAA Angus beef sourced from Alberta/BC ranches. Always friendly and wonderful service, great home...style cuisine and warm atmosphere! Perfect for families, teams, date nights and getting your pasta or steak fix! 🍷🍝🍹🥩 Thank you Abby for the exceptional service and treating us like VIP!More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 17, 2022 via mobile

I honestly have to say I don’t typically complain and I didn’t complain at the restaurant and even gave a $33 tip. Here’s the problem. The prime rib came out looking nothing like the advertised picture that lured us in in the first place. We...asked for mediums rare to rare and the meat came out thin and medium to well done. There’s other places in Penticton that have fantastic prime rib dinners for around the same price, thick red servings with all the fixings, horseradish etc. I think they should stick with the pasta as we have been in numerous times and the pasta has always been of great quality. They should get out of the prime rib. SorryMore

Date of visit: December 2022
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Reviewed April 18, 2022

The Pasta Factory is a great option if you're looking for a comfortable environment to have some yummy pasta with family or friends. The portions are large, you get a lot for the price. The food makes you feel nice and cozy. The drinks are...tasty as well, I love the different sangrias!More

Date of visit: October 2021
Helpful?
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Reviewed September 20, 2021

We just happen to arrive in town on Monday night and decided to check out the pasta factory, the place was packed they had their Monday night passed a special on but we opted out of that. My husband ordered the spinach and crab lasagna...I ordered smoked salmon with pesto sauce, we started with a Caesar salad and ended with cheesecake the meal was fantastic. Thank you to our handsome waiter, Dan, you made our dining experience 100%. If we ever make it back to Penticton we will definitely come back to this restaurant. This restaurant was following Covid measures. 😁 Thank youMore

Date of visit: August 2021
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Reviewed September 10, 2021 via mobile

Fantastic service and fantastic food ! Great prices and lots of choices for everyone. Definitely recommend and so does the rest of the family

Date of visit: September 2021
Helpful?
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Reviewed August 16, 2021

Waited 2 hours and 10 minutes to be told it would take at least another 90 minutes for food before being seated. Ridiculous!! When you have at least a dozen other great restaurants in town to lose business to, manage your capacity better.

Date of visit: August 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 10, 2021 via mobile

Good food. Lots of choices. Something for everyone. Seating inside or out. Nice drink menu. Reasonable prices. Seniors portions available

Date of visit: August 2021
Helpful?
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Reviewed July 27, 2021

Terrible service, terrible food. Had to send one plate back because it was missing a key ingredient.

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 16, 2021 via mobile

You should probably eat before you go. 4 pasta dishes off the menu. Didn’t look slammed and you couldn’t get your waitress to make eye contact. Do yourself a favor and go somewhere else.

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 24, 2021

Food mediocre-overcooked pasta with very little, bland sauce. Poor service-Only one other table occupied and waited nearly 10 min for waitress to greet us. When she did she acted like we disturbed her. Not friendly at all. Overpriced for what you get. Too many great...restaurants in Penticton to waste money here againMore

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 11, 2021 via mobile

I brought a new friend to try the reasonable lunch specials only to find they don’t exist anymore. All the items are dinner priced and we are seniors who wanted a great meal like I’ve had many times before. Today was tasteless , the Caesar...salad was fresh but had no taste and the croutons that I could find were store bought without the usual wonderful garlic flavour. What happened? I will not be back.More

Date of visit: June 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 5, 2021 via mobile

I live in Penticton and this is my favourite family restaurant. My kids love the pasta. Definitely keep coming back.

Date of visit: March 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 30, 2020

We got take out here and we are so glad we did! The food is excellent and we can't wait to come back and dine in next time we are in Penticton! Definitely recommend having dinner here!

Date of visit: September 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Mohini L
July 11, 2016|
AnswerShow all 4 answers
Response from Valerietravels2 | Reviewed this property |
No I don't believe they deliver. I've never seen any delivery people in all the years I've been going there.
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THE PASTA FACTORY, Penticton - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about The Pasta Factory

Yes, The Pasta Factory offers takeaway services.

The Pasta Factory is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4