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Boston Pizza

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Location and contact

Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
CUISINES
Bar, Pizza, Canadian
FEATURES
Delivery, Takeout, Outdoor Seating, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Reviews (118)
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118 results
Traveller rating
22
38
23
21
14
Traveller type
Time of year
LanguageEnglish
22
38
23
21
14
Show reviews that mention
All reviews jambalaya chocolate explosion pasta sandwich cakes arrived quickly great pizza excellent service and food portion sizes suppertime appies bc
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1 - 10 of 118 reviews
Reviewed 4 days ago

Well service are very slow at that time,but the people who work there are very nice they smile and they have a clean invirorment.

Date of visit: July 2018
Thank chonzfel
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 2 days ago

Hi, there. We're glad that you liked the ambiance, but we're sorry that the service was slow. Your feedback is important to us and we'd like to learn more. Please share the details at https://bostonpizza.com/contact-us.html so that we can make it better! Thanks.

Reviewed 2 weeks ago

Every once and a while my wife and I get a craving for a trip to Boston Pizza. They have an extensive menu and everything is delicious but we nearly always order a Boston Royal pizza, large to take half home. The service is always...More

Date of visit: September 2018
Thank r0ckymac
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 2 weeks ago

Hi, there! Thank you so much for the positive review! We're glad to hear you and your wife had a great experience. We hope to see you again soon! 😊

Reviewed 4 weeks ago

Great service and awesome pasta. I always get the jambalaya and it's a nice portion. There is a family side and a bar side. They have really good pizza too.

Date of visit: November 2018
Thank Ryan A
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded 4 weeks ago

Hi, Ryan! We're glad to hear you enjoyed your jambalaya pasta, pizza and service. We hope to see you again soon! 😊

Reviewed November 8, 2018 via mobile

As always the food was great. Had a pleasant evening although the server was a little slow and not focused or friendly. We will always go back to Boston another day.

Date of visit: September 2018
Thank slurpy43
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded November 9, 2018

Hi, there! We are glad to see that you enjoyed your food! We'll be sure to share your feedback about the service time with our team. Hopefully, we can make your next visit a 5-star visit! See you again soon!

Reviewed November 4, 2018 via mobile

Went here with friends, food was decent but service was dreadfully slow and meals were a little overpriced for what you got. The extra spicy ceasars were made perfectly, BPs is always a good fall back if your not looking for fast or fancy as...More

Date of visit: November 2018
Thank kirknkatb
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded November 4, 2018

Hi, there. We're glad that you enjoyed your food, but we're sorry that the service was slow. Your feedback is important to us and we'd like to learn more. Please share the details at https://bostonpizza.com/contact-us.html so that we can make it better! Thanks.

Reviewed October 30, 2018

Can't say anything about the other food as this is all I order, every time. I don't even look at the menu. Just the old time needed 2 minutes more in the oven. Service was ok, as it was very busy.

Date of visit: August 2018
Thank bill9298
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded October 31, 2018

Hi, Bill! We're glad to hear you enjoyed your Boston Royal. We hope to serve you again soon!

Reviewed October 9, 2018

Went there for dinner, it was the last time. The food is hit and miss but, the service is almost always poor. We started by waiting in the lobby at the front doors for quite a period of time. It was Friday so expected it...More

Date of visit: October 2018
Thank Mike J
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded October 9, 2018

Hi, Mike. Sorry to hear that you were not satisfied with your food and service. Please share the details at https://bostonpizza.com/contact-us.html so that we can follow up with the team involved and make it better next time! Thank you.

Reviewed September 19, 2018

The restaurant was full, so I chose the lounge instead. I ordered the shrimp linguini; it arrived quickly, it was fresh creamy and a generous proportion and surprisingly loaded with tender shrimp. The server was very attentive without being overbearing the ambiance was a modern...More

Date of visit: August 2018
Thank Robert C
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded September 20, 2018

Hi, Robert! Thank you so much for the positive review! We're glad to hear that you were satisfied with the food and service. We hope the next time you come we can provide you with a 5-star experience! See you again soon!

Reviewed September 3, 2018

We visit Boston Pizza in Penticton each time we stay at Wright's Beach on our annual July vacation. Since it is always the same time of year which also coincides with our granddaughter's birthday, we go to Boston Pizza with a group of 20+. We've...More

Date of visit: July 2018
Thank Janet M
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded September 4, 2018

Thanks for the 5-star review, Janet! We're glad to hear you always had good service and good food. We hope to see you again soon!

Reviewed August 11, 2018

OK... its been a while since I had wings and pizza bread. So today was the day. Wings where reheated with hot sauce poured on and the pizza bread was to come with a Bolognese? what appeared was tomato sauce. Waitresses where friendly and service...More

Date of visit: August 2018
1  Thank PKS111
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded August 12, 2018

Hi, there. We're glad that you enjoyed the service and the deck, but we're sorry that you were not satisfied with your food. Your feedback is important to us and we'd like to learn more. Please share the details at https://bostonpizza.com/contact-us.html so that we can...More

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