We visited here on Tuesday 20th of April for a birthday brunch as a couple. We arrived and spoke to the host (Josh), who was not friendly, and had a condescending attitude. We asked for a table in the sun on the street, where they...had multiple free tables. He proceeded to seat us in the shade in the patio. We once again asked to be seated in the sun out near the street. In response, Josh said that only tables of 3 could be seated outside, as they had seats made up for 4, but had approx. 4 tables free. That would be ok, but they already had multiple groups of x 2 people already sitting at a table of 4. We addressed this with another waitress, who mentioned that the host was part of management and there was not much that she could do. We asked once more if we could be sat outside, however he would not accomodate us and essentially dismissed us. We proceeded to go next door to OEB, who seated us at a table of 4, outside near the street with no issues. And we had beautiful food!! As we ate our breakfast in OEB, these tables at Provence (that we had been earlier refused) remained free the whole time! They missed our business, and in a time like this where most restaurant businesses have been appreciative of customers who wish to support them, this was very unusual. If this condescending attitude, and refusal to seat willing customers with some degree of flexibility and accomodation, then the future of the restautant is bleak with the staff currently employed. In particular, we found our interaction with Josh extremely dissappointing and lacking in personal skills. If he is indeed part of management, then I pity staff working with him, if this is how he treats customers.More
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