We bought a buy-up for one of their dinner offerings and made our reservations on Sunday Nov. 26th. The dinner itself was fine as was the attention and service from our server. Upon receiving the bill, they failed to apply the voucher for our buy-up...and I ended up paying the full amount. Our server caught this and brought in their assistant manager (Kevin Curley) to cancel the transaction so we can redo it. However Kevin was unable to do so, stating the payment terminal was lock out and assured use that he would have the credit applied for my payment the following day (Monday Nov. 27th). He also took a photo of our voucher and receipt and asked we follow-up via email with images of both and provided his business card. So far so good I thought, so I sent the email to Kevin Monday Nov. 27th as requested. Its now, Dec. 6th, and after 3 email follow ups and 2 calls to restaurant I've still not received a single reply or call back let alone the promised refund. Would expect more from a restaurant of this caliberMore