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Food
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CUISINES
Canadian
FEATURES
Takeout, Seating, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Reviews (233)
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218 results
Traveller rating
121
61
19
13
4
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LanguageEnglish
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Traveller rating
121
61
19
13
4
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Reviewed November 14, 2020 via mobile

Came here for a dipped cone. Lots of choice and it was delicious! I recommend sticking with the small or mini sizes as it gets pretty big after that!

Date of visit: November 2020
Helpful?1  
Reviewed September 12, 2020 via mobile

Rude staff, every single time. Very little by way of explanation to guide newcomers. Prices very high for what are essentially soft-serve dipped cones. Yes, you can load your cone with extra toppings. But at this price you can go get a normal ice cream...elsewhere + buy a bag of candy and still spend less than you are for a dipped cone at CF. I feel like the staff are the real issue and it has been true of all my visits to date. Sullen teens saying “wut” when you are ordering and impatiently waving you through is annoying. A certain amount of explanation would help. Letting customers see what flavours of ice cream there are (you can’t until you are at the counter) is essential to them being able to order, after all. Also: Put someone at the door to manage numbers (COVID) instead of yelling at people to wait across the length of the store. Customers can’t tell if it is at capacity and other customers are just oblivious to the sign saying the limit is 10. Have some patience with customers. Ask them if they have questions. Treat them like they could be buying ice cream across the street (they could easily!) but that they chose your location instead. This is clearly a management issue and it doesn’t befit the supposed brand experience. As for the menu boards: they don’t help with the “how it works”. Some effort put into making the experience universal for people would be a welcome addition. As for me? I am done. There is a gelato store across the street that actually wants my business. I will be there next time I want a downtown ice cream experience.More

Date of visit: September 2020
Helpful?
Reviewed August 28, 2020 via mobile

we took some back to our hotel and returned again next day for more. a dipped cone you decide the flavor. oh so good and huge portions! the medium dipped I could not finish.

Date of visit: August 2020
Helpful?
Reviewed July 4, 2020

The chocolate quality is outstanding. Select a very small size because they are very big and very intense and very creamy!

Date of visit: July 2020
Helpful?
Reviewed June 14, 2020 via mobile

This is an over the top ice cream place. The ice cream is good the fixing are over the top. I could not finish my chocolate. Half would have been enough.

Date of visit: June 2020
Helpful?
Reviewed March 12, 2020

They do classes for kids at Easter time, otherwise if you like chocolate you won't be dissapointed! :)

Date of visit: February 2020
Helpful?1  
Reviewed December 13, 2019 via mobile

A group of us came here for late night dessert and it was great. Everyone found something they wanted. It was busy and slow but worth waiting for.

Date of visit: December 2019
Helpful?
Reviewed October 11, 2019

I had really high hopes for this place, but unfortunately it just didn't live up to my expectations. The ice cream is incredibly rich, much to rich in my opinion to be pared with such a rich and THICK chocolate. I thought it was going...to create more if a shell, but really it was just barely hardened thick, soft, sweet chocolate. Covered in more sweets. I ended up throwing it away, and I NEVER throw away ice cream. Maybe it's good for small children?More

Date of visit: October 2019
Helpful?1  
Reviewed October 5, 2019 via mobile

I have visited Victoria at least once or twice a year for decades. How have I missed this? They have elevated the dipped ice cream cone to an art form. The chocolate fondue is life changing. Based on my husband's facial expression the cheesecake is...just as good. I will be backMore

Date of visit: October 2019
Helpful?
Reviewed October 2, 2019

Our family enjoyed a variety of ice cream treats at Chocolats Favoris while in Victoria. I enjoyed the vanilla soft serve cone dipped in the thick dark chocolate option. It was a tasty treat!

Date of visit: September 2019
Helpful?2  
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Questions & Answers
Ask a question
wade p
May 5, 2017|
Answer
Response from Raymond L | Reviewed this property |
I don't know if they have gluten free ice cream products because I am not wheat protein intolerant. You will have to call up the company to ask one of the staff.
0
Votes
James H
December 2, 2016|
AnswerShow all 2 answers
Response from Raymond L | Reviewed this property |
You are probably referring to Barrie in Ontario? You are asking about a place that is half way across North America at the other end of Canada, This is Victoria, British Colombia. Just do a general Internet search for... More
0
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Frequently Asked Questions about Chocolats Favoris

  • Yes, Chocolats Favoris offers takeaway services.

  • Yes, Chocolats Favoris offers delivery services.

  • Chocolats Favoris is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4
    • Value: 4