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Tea at the Empress

721 Government St, Victoria, British Columbia V8W 1W5, Canada
+1 250-389-2727
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Overview
  • Excellent50%
  • Very good25%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“scones” (208 reviews)
“egg salad” (16 reviews)
Closed Now
Hours
CUISINES
British, Canadian, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
721 Government St, Victoria, British Columbia V8W 1W5, Canada
All Details
Write a ReviewReviews (1,035)
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1 - 10 of 1,001 reviews

Reviewed yesterday

It was a nice way to be pampered! Our server was from Scotland so it made the experience seem even more authentic. Warm scones, tiny sandwiches and a wonderful variety of desserts. The tea was steeped to perfection and kept warm with a candle under...More

Thank margotremaine
Reviewed yesterday via mobile

This is an expensive place but people come here not just for the tea but the ambience and overall expereince. 15 of the 21 tea selections cost extra but even the ones included in the price are very good. I am surprised they allow me...More

Thank Sebastian_Hon
Reviewed 2 days ago

What a lovely place to experience high tea for the first time! Classy venue, live piano music, great service and food. Thank you.

Thank algebraqueen
Reviewed 2 days ago

We stopped for an evening cup of tea at sunset and although we were too late for the famous High Tea, we had lovely service and and were introduced to an especially delicious tea, "Bella Coola Punch!" The shortbread biscotti served with the tea was...More

Thank Jody D
Reviewed 4 days ago via mobile

It was a special extravagance one we thought of doing for some time and do not regret it. It might seem expensive but when you look at the quality, it was worth it. The service was friendly but very professional. Our table had a open...More

Thank John D
ManagerEmpress, Manager at Tea at the Empress, responded to this reviewResponded 2 days ago

John, thank you for taking the time to share your wonderful review! We are delighted to know that you had a very memorable experience with us, as we are committed to offering quality, attentive service to all of our guests. Afternoon Tea at the Empress...More

Reviewed 4 days ago

Having had afternoon tea in many places through the world, and wanting treat good friend to the afternoon tea at the empress. What a major disappointment. Over prices and under delivered. Maybe management should have afternoon tea at the Savoy and the Ritz in London....More

Thank Francois1944
ManagerEmpress, Manager at Tea at the Empress, responded to this reviewResponded 2 days ago

Thank you for taking the time to share your feedback. It is disappointing to read that you were unsatisfied with your experience, as we strive to offer quality, memorable service to all of our guests. Rest assured that we will be following up with our...More

Reviewed 4 days ago

A tea at the Empress Hotel was an interesting and enjoyable experience. It was expensive but a special event.

Thank William H
ManagerEmpress, Manager at Tea at the Empress, responded to this reviewResponded 4 days ago

William, thank you for taking the time to share your wonderful review! We hope to have the pleasure of welcoming you back to join us again soon! Sincerely, Cassandra Carleton Food and Beverage Administrator

Reviewed 6 days ago via mobile

My daughter and I had tea at the Empress. It was a good experience. It was nice to do for a once in a lifetime thing. The service and atmosphere were really nice. I would not pay that high price to do it again.More

Thank Cheri M
ManagerEmpress, Manager at Tea at the Empress, responded to this reviewResponded 4 days ago

Cheri, thank you for taking the time to share your feedback. I am very pleased to know that you had a wonderful experience! We hope to have the pleasure of welcoming you in the near future, perhaps when we release our new Afternoon Tea menu...More

Reviewed 1 week ago via mobile

High tea is always lovely in Britain or Ireland. So we tried Canada as well. Views of the terrace and Harbour. Piano music. Lovely china and silver. Bring your cash!Two tiered trays of carbohydrate delictables both sweet and savory and wonderful teas. My favorite is...More

Thank DoloresJacoby
ManagerEmpress, Manager at Tea at the Empress, responded to this reviewResponded 4 days ago

Thank you for taking the time to share such a wonderful review. I am delighted to know that you enjoyed a memorable experience with us. We hope to welcome you again soon! Sincerely, Cassandra Carleton Food and Beverage Administrator

Reviewed 1 week ago

We have heard so much about the Empress Hotel and the afternoon tea that we decided to try it. When weinquired about the price, $78C, we were a bit undecided, then went ahead since we were there . . . . The afternoon tea room...More

3  Thank awlrr
ManagerEmpress, General Manager at Tea at the Empress, responded to this reviewResponded 4 days ago

Thank you very much for providing your feedback regarding your Tea at the Empress. I am sorry that your experience was not as anticipated. I will ensure that your feedback is provided to the Culinary team. We do hope we shall have the opportunity to...More

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Ask a question
Questions & Answers
BoopdBoop-88
May 23, 2018|
AnswerShow all 4 answers
Response from Buffbigw | Reviewed this property |
Yes. Price is per person. Includes Tea if choice, finger foods (sandwiches and pastries). Sharing is only permitted when all have orders placed.
0
Votes
AlexSantiag0
March 7, 2018|
AnswerShow all 8 answers
Response from septyandcindy | Reviewed this property |
We paid $75 per person back in Dec. 2017 and I doubt the price has gone down since then. The Empress talks a good game about dress codes but their enforcement seems a little less rigid, so you can probably get away with... More
2
Votes
James M
August 26, 2017|
AnswerShow all 8 answers
Response from Al M | Reviewed this property |
It is normally about 4:00 pm.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$59 - US$89
Meals
Lunch, Drinks
Restaurant features
Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Full Bar, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
View, Romantic, Child-friendly, Special Occasion Dining
Open Hours
Sunday
11:00 a.m. - 5:45 p.m.
Monday
11:00 a.m. - 5:45 p.m.
Tuesday
11:00 a.m. - 5:45 p.m.
Wednesday
11:00 a.m. - 5:45 p.m.
Thursday
11:00 a.m. - 5:45 p.m.
Friday
11:00 a.m. - 5:45 p.m.
Saturday
11:00 a.m. - 5:45 p.m.
Location and Contact Information
  • Address: 721 Government St, Victoria, British Columbia V8W 1W5, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Victoria Capital Regional District  >  Victoria
  • Phone Number: +1 250-389-2727
  • E-mail
Description
A grand tradition for over a century, the world renowned Fairmont Empress has served England's most beloved ritual of afternoon tea to famed royalty, celebrities and dignitaries alike. Reinvigorated in our timeless, sophisticated Lobby Lounge, Tea at the Empress will continue this quintessentially Victoria experience. Home of the Empress cake, which showcases an extra special customized chocolate developed by our Executive Pastry Chef AJ Thalakkat and experts in France, Tea at the Empress is among the world's best unique tea experiences. To complement our house-made signature Empress scones, pastries, clotted creams and strawberry preserves with fresh lavender from our rooftop herb garden, are 21 of the finest loose leafs teas available. Featuring our original blend of The Empress Tea and the exceptionally rare Tong Mu Phoenix Lapsang Souchong blend, the tea list is completely ethically sourced and certified by the Ethical Tea Partnership. Tea at the Empress is an absolute must-do event in Victoria.
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