Updating Map... 1 - 10 of 1,084 reviews
My daughter surprised me with High Tea at the Empress. We did High Tea before at different locations, but this was just different …….maybe it is the setting, the Hotel, not sure what, but it was the best High Tea experience. We got a table...More
One of the best experiences in Victoria. A must experience for those that want the best of Victoria. Wonderful location, excellent service, and incredible view of the harbour.
Thank you for the wonderful review, Ralph! We are delighted to hear that you enjoyed your Afternoon Tea experience with us. We hope to have the opportunity to welcome you back very soon!
This is our first time partaking in high tea and it certainly won't be our last. The atmosphere is divine, the service amazing and the meal was first class. There is something special about china, silverware and linen napkins that is truly delightful.
Thank you for taking the time to share a wonderful review! We are delighted to hear that you enjoyed Tea at The Empress and we hope to have the opportunity to welcome you back soon! Warmest Regards, Shannon Hamilton Food & Beverage Coordinator
We booked our first tea June 2018. We returned and that was one of the first things we made reservations for and it exceeded our first strip. Lorne was the best. Tea at the Empress is always an experience and we plan to book again...More
Thank you for taking the time to share your wonderful review. We do hope to have the pleasure of welcoming you back soon. Sincerely, Shannon Hamilton Food & Beverage Coordinator
I had attended Tea at the Empress a few times in my childhood and young adulthood and was looking forward to returning with my husband to celebrate our anniversary. However, we were greatly disappointed by the experience. Like others, we found the hostess rude, we...More
Thank you for your feedback. Please know that your comments will be shared amongst our leadership team for internal follow up. Comments like yours are very important to us so that we can ensure that we are exceeding guest expectations, as we know that this...More
The tea and food tower experience was truly one to remember! I have always wanted to do it and I'm so glad I was able to experience it with my husband and children. It was fun being fancy if only for an hour or two.
Thank you for sharing such a wonderful review! We look forward to having the pleasure of welcoming you again soon. Sincerely, Cassandra Carleton Food and Beverage Administrator
Well done but too expensive for what we received (hence 4 star rating). Not a huge tea selection but we were able to get exactly what we wanted. Table setting was exquisite and service impeccable. We actually enjoy High Tea at Butchart Gardens more.
Thank you for taking the time to share your feedback. Please know that we have shared your comments with our management team and certainly hope to have the pleasure of welcoming you back soon. Sincerely, Cassandra Carleton Food and Beverage Administrator
Bought the tea tickets as part of our clipper ferry package. Beautiful hotel, but the service was just average. The hostess was was not very friendly and did not make eye contact. Our waiter was rushed and did not do a very good job of...More
Thank you for your feedback, Alison. Comments like yours are very important to us so that we can ensure that we are exceeding guest expectations, as we know that this is a very unique experience for many of our guests. On behalf of the Restaurant...More
Tea was good, a good variety to choose from. The food was also good. The place was a bit pricey for what you get. But the experience of having tea was worth it. They have gluten free and vegetarian options, which is great.
Thank you for the lovely feedback, Heather! We are pleased to know that you had a wonderful experience and look forward to welcoming you again soon. Warm Regards, Shannon Hamilton Food & Beverage Coordinator
Our stay was on the 8th of December through the 12th 2018. Reservations for Afternoon Tea on the 11th was scheduled. The wait staff was lovely and accommodating. Puzzled why there is an additional fee for what was explained as 'specialty Tea', seems a bit...More
Thank you for your feedback. We are delighted to hear that you were able to join us for Afternoon Tea during your stay with us. We offer a number of loose leaf teas that are from various places around the world, some of which are...More
