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Ratings and reviews

#85 of 94 Bar in Victoria
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$8 - US$37
CUISINES
Bar, Canadian, Pub
Meals
Breakfast, Dinner
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features, about
Reviews (48)
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Traveller rating
19
7
9
5
8
Traveller type
Time of year
LanguageEnglish
Traveller rating
19
7
9
5
8
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Reviewed February 15, 2020

Went for valentine's day, I ordered the Friday special which was salmon, with wedge fries and a wedge salad.. the salmon was dry and over cooked, the fries were tiny shoestring and the salad was iceberg lettuce, cut in half baby tomatoes with bacon that...was old and bit even close to fresh could have even been a day old.... not impressed at all. Thought we would try this place out. Husbands meal was okay, but the mashed potatoes he has were a day or more old and looked liked boxes potatoes...More

Date of visit: February 2020
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Reviewed January 20, 2020 via mobile

An incredible restaurant in the Sheraton. We had a few days of chilly weather and decided to eat at the hotel restaurant. We are certainly glad we did. Evan, our Server was funny, knowledgeable and prompt. He was managing the whole restaurant by himself. Ambience...is vibrant and similar to a lounge, with a wide variety of foods on the menu. Happy hour was awesome and our meals were hot, well seasoned and fairly priced. We enjoyed it so much that we came back the next day.More

Date of visit: January 2020
Helpful?2  
Reviewed October 9, 2019 via mobile

My husband and I should’ve been tipped off by the 3 unhappy looking customers that were already there. Unfortunately, we decided to stay. My husband ordered the “Four Points” burger and I ordered the fish and chips. After what I’m guessing was about 15-20 minutes,...the server came back to tell me that there was no unthawed fish and that it would take an over an hour to unthaw and then cook it. I was disappointed, but said I understood and ordered the lemon pepper wings (which he said were on special) and the “Seattle Chopped Salad”. Our server also said that he would discount the price on my order as well. Our food arrived shortly after. My husband’s burger was fine, if unremarkable (he said it reminded him of a burger you would get at a staff BBQ) and the fries were basically normal fries, but a good size serving. My “Seattle Chopped Salad” was supposed to have “Smoked Salmon, sharp cheddar, garbanzo beans and lemon vinaigrette”. The smoked salmon consisted of about 5 small strips of salmon but was otherwise fine. The salad, however, was a letdown, even by salad standards; it contained the tiniest squares of cheddar, was completely devoid of beans and the vinaigrette was barely identifiable as lemon. The lettuce was also turning brown and tasted “off”. The wings didn’t fare much better and were so overdone and dry, they may as well have been advertised as “blackened wings”. After we payed the bill, we noticed that the wings had not been rung up as on special and that no discount was provided. Our server was very accommodating and apologetic and actually just gave us $10 back, which was appreciated. All in all, not a great experience.More

Date of visit: October 2019
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Reviewed July 4, 2019 via mobile

We stayed at the Sheraton Four Points and decided to eat on site at this restaurant. Poor atmosphere upon entering. Very limited dinner menu. Only very poor BC wines available. As only one main entree was offered daily, we both opted for burgers. They were...very average and not satisfying. We will not return here for a substandard meal and ambience.More

Date of visit: July 2019
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Reviewed June 17, 2019

This is the most depressing and wilted "restaurant" I've ever entered. 9pm on a Saturday night and it was empty. Kitchen was closed but bartender was phenomenal. He actually cracked jokes with us about how disastrous the restaurant was. Food menu (only got to look...and not order) was absolutely atrocious. Only two entrees and the rest basic pub fare. The bar itself looked empty; maybe 5 bottles of alcohol on the shelf? Poor bartender couldn't make one of the most popular shots we asked for. Disappointing considering how much we spent on a hotel room in the Sheraton - you'd expect at least a three star dining experience on the property.More

Date of visit: May 2019
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Reviewed May 3, 2019

I am a repeat customer. The food is fresh and cooked well. The menu is varied, the prices reasonable. I especially recommend the buttered chicken or trout. Their chocolate molten lava cake is awesome! Citlali M was my friendly, attentive server. Definitely worth a try...!More

Date of visit: April 2019
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Reviewed October 7, 2018

The local Salmon and local Trout was delicious, they have good beer varieties, excellent service, the Manager checked on us. The Molten Lava cake with Ice cream is just AWESOME!!!

Date of visit: September 2018
Helpful?1  
Reviewed July 28, 2018

I think this is a good restaurant if you consider where it is located. You can't expect the same standard as a downtown restaurant but nice place to eat where service if friendly and food choices are basic.

Date of visit: July 2018
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Reviewed July 18, 2018

Service was decent and enjoyed my meal. Only real downer was that they were blaring the local radio station (including ads) at full volume on the patio. Without the irritating Top 40 music and advertisements I might have even rated it Very Good.

Date of visit: July 2018
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Reviewed June 30, 2018 via mobile

The restaurant buffet was terrible. Cold food. Stale food and fruit that wasn’t even fresh yesterday or the day before when it was laid out there first. The yoghurt on the buffet made us laugh. There were 15 to 20 packs of yoghurt on the...buffet. I was about to chose one when I noticed it was dated Jun 6 2018. This was on Jun 28... after looking at the rest we quickly identified there were about 18 of the packs outdated by as much as a month with most outdated for several weeks and only a few unexpired. That means these are continuously getting placed on the line. Strangely we then clued in to the fact that the waffles also seemed recycled. It was all disgusting. We placed the expired yoghurt in a stack at the table as we culled the old versus undated. The servers both made comments. The dining room had two occupied tables so the staff weren’t busy. One lady said. Are you playing Jenga? Why stack yoghurt? I said these are outdated. To that there was no reply. Not a word. We shifted focus and went back to our table. Nobody came by to discuss this or comment. That was odd. We didn’t eat more than 3 bites of our food. We were politely presented with a bill which we paid and then we left. Overall the meal was terrible awful and the service if anything was even worse than the old stale and outdated food.More

Date of visit: June 2018
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Frequently Asked Questions about Metropolitan Bar & Grill

  • Metropolitan Bar & Grill is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4
    • Service: 4.5
    • Value: 4