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Q at The Empress

721 Government St | The Fairmont Empress, Victoria, British Columbia V8W 1W5, Canada
+1 250-389-2727
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Overview
  • Excellent55%
  • Very good26%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
“seafood tower” (7 reviews)
“scones” (34 reviews)
“salmon” (20 reviews)
Closed Now
Hours
CUISINES
Seafood, Canadian, Vegetarian Friendly, Vegan Options
PRICE
$$$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
721 Government St | The Fairmont Empress, Victoria, British Columbia V8W 1W5, Canada
All Details
Write a ReviewReviews (674)
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1 - 10 of 644 reviews

Reviewed 4 weeks ago

Starting with breakfast of "Loaded Oatmeal" and dinner in the evening - Steak that melted in the mouth and Lamb done perfectly - the pairing with wines was excellent and the staff professional and engaging. Breakfast especially enjoyable. Expensive but great value.More

Thank John P
ManagerEmpress, Manager at Q at The Empress, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to share such a wonderful review! I am delighted to know that you enjoyed Q Restaurant for both breakfast and dinner during your stay, and I will certainly share your comments with the rest of our team. We hope...More

Reviewed October 9, 2018

We were there for dinner, then breakfast the next day (we stayed at the hotel), then drinks at the bar. The food and service were amazing. We asked our server for a surprise after-dinner drink, and he brought us some delicious local ice wine! There...More

Thank sssteps
ManagerEmpress, Manager at Q at The Empress, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to share such a wonderful review! I am delighted to know that you had an enjoyable stay at the Empress, and that your experiences in the restaurants truly benefited your overall visit. It will be my pleasure to share...More

Reviewed October 7, 2018

We had a very good bowl of fish chowder with shrimp on our day of arrival. The flax bread was warm, fresh from the oven. Sip a glass of wine from a list of good Canadian wines.More

Thank Michael F
ManagerEmpress, Manager at Q at The Empress, responded to this reviewResponded October 8, 2018

Thank you for sharing such a great review, Michael. I am delighted to know that you enjoyed a bowl of our warm chowder on a crisp fall day, as it truly contributes towards the unique, Pacific Northwest experience. Perfectly paired with fresh bread and a...More

Reviewed October 6, 2018 via mobile

An hour after we arrived we were still waiting on the first course. Meanwhile the chef was smoozing with another table. Eating in the hotel was a very bad choice - in the end I gave up and made do with a glass of wine...More

1  Thank multitrips
ManagerEmpress, Manager at Q at The Empress, responded to this reviewResponded October 8, 2018

Thank you for taking the time to share your feedback. Rest assured that our teams are capable of offering much greater service than that of which you received, and I will certainly be sharing your comments with our management team for appropriate follow up. We...More

Reviewed October 2, 2018

Beautiful terrace overlooking the harbour and parliament building. Very nice to sit and enjoy drinks and snacks. Excellent service by Emily.More

Thank Maggie_May09London
ManagerEmpress, Manager at Q at The Empress, responded to this reviewResponded October 8, 2018

Thank you for sharing your review! I am very pleased to know that you had an enjoyable experience in Q at the Empress, and I will certainly share your comments with Emily and the rest of our team. We hope that you will join us...More

Reviewed October 2, 2018 via mobile

The duck came undercooked and was not rested. Not a quality dinner entre. The bison ravioli had nice flavour. Pork cheeks were ok Salmon was ok Overall rating 2.5 and that's being generous.More

Thank Loreen M
ManagerEmpress, Manager at Q at The Empress, responded to this reviewResponded October 2, 2018

Thank you for taking the time to share your feedback, Loreen. I will certainly share your comments with our culinary team, as such feedback is very valuable in order to ensure that we are exceeding the expectations of our guests. We do hope that you...More

Reviewed September 27, 2018

Me a 3 of my friends wanted to go our for a Fancy dinner while I was in town and we were treated like Gold at the Empress. Dinner was amazing and the service could not have been better. Our waiter (forget name sorry) was...More

Thank SoloSusie
ManagerEmpress, Manager at Q at The Empress, responded to this reviewResponded October 1, 2018

Thank you for taking the time to share such a wonderful review! I am delighted to know that you and your friends enjoy a memorable dining experience in Q at the Empress. I will certainly share your feedback with our teams, as we value such...More

Reviewed September 17, 2018 via mobile

We visited in the afternoon and had excellent pre-dinner drinks and hors d’ oeuvres in the terrace overlooking the beautiful Victoria Harbor. The service was friendly and efficient.More

Thank LOMike
ManagerEmpress, Manager at Q at The Empress, responded to this reviewResponded September 19, 2018

Thank you for taking the time to share your comments! Our highly skilled bartenders take pride in offering a wide selection of unique cocktails and beverages for our guests to enjoy, and our culinary team is committed to offering a tasteful, unique take on Pacific...More

Reviewed September 13, 2018

Beautiful venue. Fine dining with a casual flair. Food was good. Service was good too. Lovely female singer while we dined - nice touch.More

Thank Brenda M
ManagerEmpress, Manager at Q at The Empress, responded to this reviewResponded September 19, 2018

Thank you for taking the time to share your review, Brenda. I am delighted to read about your wonderful experience in Q at the Empress! We strive to offer quality, memorable experiences for all of our guests, and we hope that you will choose to...More

Reviewed September 10, 2018

While I don't agree with some of decor choices, it won't matter once you taste the food. Dinner is fine dining at its best. Breakfast is more casual, but equally delicious.

Thank Tamara K
ManagerEmpress, Manager at Q at The Empress, responded to this reviewResponded September 19, 2018

Thank you for sharing another great review, Tamara! It was our pleasure to have you join us to experience our unique culinary offerings, and we hope to welcome you back again soon! Sincerely, Cassandra Carleton Food and Beverage Administrator

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Ask a question
Questions & Answers
BobFarr2000
April 7, 2017|
AnswerShow all 2 answers
Response from JenandBobby | Reviewed this property |
They answered me ... it was a standard ..."ya...whatever...kind of response."
-1
Votes
tjanej54
July 31, 2016|
AnswerShow all 10 answers
Response from curtisl943 | Reviewed this property |
I wouldn't worry about dress codes. They let in dogs to the dining room, so I wouldnt wear your Sunday best. This restaurant has gone to the dogs!
0
Votes
LeAnn R
April 12, 2016|
AnswerShow all 8 answers
Response from wmshepps | Reviewed this property |
Last night I dined in the "Q" restaurant and wore a jacket and my wife a dress. This was a waste of time as others were wearing shorts and even flip flops.
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$65
Meals
Dinner, Lunch, Breakfast, After-hours
Restaurant features
Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations, Outdoor Seating, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Groups, Bar Scene, Local cuisine, Romantic
Open Hours
Sunday
6:30 a.m. - 11:00 a.m.
11:30 a.m. - 2:30 p.m.
5:30 p.m. - 10:30 p.m.
Monday
6:30 a.m. - 11:00 a.m.
11:30 a.m. - 2:30 p.m.
5:30 p.m. - 10:30 p.m.
Tuesday
6:30 a.m. - 11:00 a.m.
11:30 a.m. - 2:30 p.m.
5:30 p.m. - 10:30 p.m.
Wednesday
6:30 a.m. - 11:00 a.m.
11:30 a.m. - 2:30 p.m.
5:30 p.m. - 10:30 p.m.
Thursday
6:30 a.m. - 11:00 a.m.
11:30 a.m. - 2:30 p.m.
5:30 p.m. - 10:30 p.m.
Friday
6:30 a.m. - 11:00 a.m.
11:30 a.m. - 2:30 p.m.
5:30 p.m. - 10:30 p.m.
Saturday
6:30 a.m. - 11:00 a.m.
11:30 a.m. - 2:30 p.m.
5:30 p.m. - 10:30 p.m.
Location and Contact Information
  • Address: 721 Government St | The Fairmont Empress, Victoria, British Columbia V8W 1W5, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Victoria Capital Regional District  >  Victoria
  • Phone Number: +1 250-389-2727
  • E-mail
Description
Q at the Empress, located in the most storied room in Victoria, is a must-visit culinary experience. The Pacific Northwest cuisine is based on regional ingredients, partnerships with local farmers and artisans, and utilizes our own chef’s herb and vegetable garden to ensure a fresh and unique meal. The wine list celebrates an excellent selection of the best of the Pacific Northwest and top vintages from around the globe. Relax with the best views in the city on our harbour facing Veranda. Steeped in the history of the Fairmont Empress but with a modern feel, Q at the Empress is the place to be on Vancouver Island. Our carefully curated menu features sustainably sourced seafood, traditionally raised meats and a wide variety of artisanal offerings.
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