We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Q at The Empress

721 Government St | The Fairmont Empress, Victoria, British Columbia V8W 1W5, Canada
+1 250-389-2727
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent54%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“scones” (30 reviews)
“cheese plate” (6 reviews)
Open Now
5:30 PM - 10:30 PMAll hours
CUISINES
Seafood, Canadian, Vegetarian Friendly, Vegan Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
721 Government St | The Fairmont Empress, Victoria, British Columbia V8W 1W5, Canada
All Details
Write a Review
Reviews (581)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 555 reviews

Reviewed 2 weeks ago via mobile

What a great meal! Only thing missing from the menu was chicken I think. Fabulous wine list, a purple martini to be fabled and terrific service. No request was too difficult. A bit pricey but wonderful!

Thank Lynda D
Reviewed 3 weeks ago

during our stay at the empress we stopped by the lounge area several times during our stay. In the evenings they have live music. Great healthy meals, i ordered the beet salad and olives. breakfast has great items as well.More

Thank dsosa18
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 3 weeks ago

Thank you for sharing your comments with us. I am delighted to know that you enjoyed a wonderful evening in our Q Bar. We offer live music every night of the week, which adds to the unique ambience of our restaurants. We hope to welcome...More

Reviewed 3 weeks ago via mobile

It was a lovely setting and the front end staff were very friendly and kind. Our evening was unfortunately spoiled as my invited guests both ordered the same meal as viewed on the menu which was a rice dish with Brussels sprouts, squash and some...More

1  Thank Joel S
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 3 weeks ago

Joel, thank you for taking the time to write a review. It is important to us that we receive feedback such as yours in order to address potential areas of opportunity. The description you have given of the rice dish that was ordered, seems as...More

Reviewed 3 weeks ago via mobile

On holiday with friends and this was a highlight! Excellent single malts to start. We all had the interesting octopus pastrami. I had the perfectly cooked sablefish while my lady had a nice duck confit. Good deserts. We

Thank BigJNK
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to provide us with your feedback. I am happy to read that your evening at the Empress was very enjoyable, and we hope to welcome you back again soon. Warm regards, Jan-Peer Lehfeldt Director, Food and Beverage

Reviewed 4 weeks ago

We were staying at the Empress for a meeting. The meetings ran late and it was rainy, so we elected to eat at the hotel. My expectations were not very high. But I was pleasantly surprised by a creative menu featuring local vegetables, meat and...More

Thank Monica S
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 3 weeks ago

Monica, thank you for taking the time to share your comments with us. I am delighted to read that you all enjoyed your dining experience in Q at the Empress. Our culinary team proudly creates unique, Pacific Northwest Cuisine using local and sustainable food products....More

Reviewed 4 weeks ago via mobile

First of all, I think that having Elsa as our bartender was the clincher. She made amazing cocktails (1908 gin martini & Manhattan -both delish!). Oysters, fish & chips, Cubano pork sliders were all fabulous! In fact, the fish & chips were so good that...More

Thank chac45
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to write a review. We are committed to offering our guests a desirable Pacific Northwest Cuisine and local, signature beverages. I will gladly share your comments with Elsa and the rest of our team, and we hope to have...More

Reviewed 4 weeks ago

Not sure how the main restaurant at a Fairmont can operate with such poor service. A full lunch menu daily plus nice salad buffet at lunch plus a limited selection of entrees at a very reasonable price. However, they just are disorganized and slow. And...More

3  Thank Eugene S
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 4 weeks ago

Eugene, Thank you for sharing your comments with us. We appreciate the constructive feedback that we receive from our guests, and we thank you for bringing this to our attention. We strive to offer attentive, quality service to all of our guests and I will...More

Reviewed 18 October 2017 via mobile

We had a lovely salad. However, service was slow & the restaurant was not busy. Other patrons were trying to get the attention of staff to get their bills. In other news, the “new” Empress reno’s are disjointed with the cultural & historic significance of...More

4  Thank Jeanne P
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 4 weeks ago

Jeanne, Thank you for sharing your comments with us. Your constructive feedback will allow us the opportunity of staying close to our teams with the expectations that we have as a hotel. We strive to offer quality, attentive service to all of our guests and...More

Reviewed 15 October 2017

This lounge has a great ambience. When we were there Friday evening, they had live music. Service is good and the popcorn they provide as a bar snack is great. Unfortunately, food is just ok, so wouldn't plan on having a meal here.More

4  Thank John A
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 4 weeks ago

John, Thank you for taking the time to share your feedback with us. I am delighted to read that you enjoyed the atmosphere of our Q Bar, and that the service you received was very attentive. We are proud to now offer live music in...More

Reviewed 14 October 2017 via mobile

A truly special way to spend an evening in Victoria. Q bar at The Empress hotel has an elegant as well as contemporary feel. Waiting staff were outstanding in their attention to detail and helpfulness. Some very unique cocktails available to try and those around...More

1  Thank Eluned2016
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 4 weeks ago

Thank you for providing us with your feedback. It is great to hear about the wonderful experience that you had with us. Our service team strives to offer memorable moments for all of our guests, and it seems as though they were very successful in...More

Nearby
Nearby Restaurants
Bartholomew's English-Style Pub
395 reviews
.19 km away
10 Acres Kitchen
213 reviews
.14 km away
10 Acres Bistro Bar
971 reviews
.20 km away
Catalano Restaurant & Cicchetti Bar
400 reviews
.20 km away
Nearby Attractions
Inner Harbour
4,294 reviews
.08 km away
Empress Hotel National Historic Site of Canada
2,002 reviews
.01 km away
Miniature World
903 reviews
.13 km away
Victoria Pier
249 reviews
.19 km away
Ask a question
Questions & Answers
BobFarr2000
7 April 2017|
AnswerShow all 2 answers
Response from JenandBobby | Reviewed this property |
They answered me ... it was a standard ..."ya...whatever...kind of response."
0
Votes
tjanej54
31 July 2016|
AnswerShow all 10 answers
Response from curtisl943 | Reviewed this property |
I wouldn't worry about dress codes. They let in dogs to the dining room, so I wouldnt wear your Sunday best. This restaurant has gone to the dogs!
0
Votes
LeAnn R
12 April 2016|
AnswerShow all 8 answers
Response from wmshepps | Reviewed this property |
Last night I dined in the "Q" restaurant and wore a jacket and my wife a dress. This was a waste of time as others were wearing shorts and even flip flops.
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$65
Meals
Dinner, Lunch, Breakfast, After-hours
Restaurant features
Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
Local cuisine, Bar Scene, Groups, Special Occasion Dining, Romantic
Open Hours
Sunday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Monday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Tuesday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Wednesday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Thursday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Friday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Saturday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Location and Contact Information
  • Address: 721 Government St | The Fairmont Empress, Victoria, British Columbia V8W 1W5, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Victoria Capital Regional District  >  Victoria
  • Phone Number: +1 250-389-2727
  • E-mail
Description
Q at the Empress, located in the most storied room in Victoria, is a must-visit culinary experience. The Pacific Northwest cuisine is based on regional ingredients, partnerships with local farmers and artisans, and utilizes our own chef’s herb and vegetable garden to ensure a fresh and unique meal. The wine list celebrates an excellent selection of the best of the Pacific Northwest and top vintages from around the globe. Relax with the best views in the city on our harbour facing Veranda. Steeped in the history of the Fairmont Empress but with a modern feel, Q at the Empress is the place to be on Vancouver Island. Our carefully curated menu features sustainably sourced seafood, traditionally raised meats and a wide variety of artisanal offerings.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing