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Q at The Empress

721 Government St | The Fairmont Empress, Victoria, British Columbia V8W 1W5, Canada
+1 250-389-2727
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Overview
  • Excellent54%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“scones” (32 reviews)
“cheese plate” (6 reviews)
“salmon” (16 reviews)
Open Now
6:30 AM - 11:00 AMAll hours
CUISINES
Seafood, Canadian, Vegetarian Friendly, Vegan Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
721 Government St | The Fairmont Empress, Victoria, British Columbia V8W 1W5, Canada
All Details
Write a ReviewReviews (585)
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1 - 10 of 559 reviews

Reviewed 2 days ago via mobile

This restaurant is renowned for its elegance. This is due largely to the staff. Our assistant tonight was Ray. He has been doing this for 25 years. Easy going, accurate, influential! He ensured we had a wonderful night and savored every wonderful morsel. Expensive, but...More

Thank Mark T
Reviewed 6 days ago

The Victoria Clipper offered an affordable, special package to dine in the Q. Fun to gad about the Fairmont Empress in her sparkling finery. Q staff were exceptional in their professional efficiency and genuine welcome. The food, wine and beer were delicious, the Q is...More

Thank SaraSpoonda
Reviewed 2 weeks ago via mobile

We enjoyed a late morning coffee at 11:00 am. A Monte Cristo Coffee with coffee, kahlua and grand mariner and a side of Chantilly cream. Excellent. $12.00 each. Service was excellent. A side of complementary grade A popcorn.

Thank IslandPrairieGirl
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 1 week ago

Thank you for sharing your wonderful comments with us! I am delighted to read that you had a highly enjoyable experience in our Q Bar, and we hope to have the pleasure of welcoming you back soon! Sincerely, Jan-Peer Lehfeldt Director, Food and Beverage

Reviewed 2 weeks ago via mobile

We stopped by a couple times in the last few days, once in the afternoon and then again later in the evening. Both times well served by good staff. The cocktail prices a bit higher than average but a nice place to have some relaxing...More

Thank Harold W
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 1 week ago

Harold, thank you for taking the time to share your feedback with us. It is wonderful to know that we were able to meet your expectations of our restaurants, and offer you an enjoyable experience during each of your visits. We hope that you will...More

Reviewed 9 November 2017 via mobile

What a great meal! Only thing missing from the menu was chicken I think. Fabulous wine list, a purple martini to be fabled and terrific service. No request was too difficult. A bit pricey but wonderful!More

Thank Lynda D
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 1 week ago

Lynda, thank you for taking the time to share this wonderful review. It is our goal to ensure that our guests have memorable experiences such as yours, and I am delighted to read that you enjoyed your time with us. We hope that you will...More

Reviewed 31 October 2017

during our stay at the empress we stopped by the lounge area several times during our stay. In the evenings they have live music. Great healthy meals, i ordered the beet salad and olives. breakfast has great items as well.More

Thank dsosa18
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 November 2017

Thank you for sharing your comments with us. I am delighted to know that you enjoyed a wonderful evening in our Q Bar. We offer live music every night of the week, which adds to the unique ambience of our restaurants. We hope to welcome...More

Reviewed 30 October 2017 via mobile

It was a lovely setting and the front end staff were very friendly and kind. Our evening was unfortunately spoiled as my invited guests both ordered the same meal as viewed on the menu which was a rice dish with Brussels sprouts, squash and some...More

1  Thank Joel S
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 November 2017

Joel, thank you for taking the time to write a review. It is important to us that we receive feedback such as yours in order to address potential areas of opportunity. The description you have given of the rice dish that was ordered, seems as...More

Reviewed 30 October 2017 via mobile

On holiday with friends and this was a highlight! Excellent single malts to start. We all had the interesting octopus pastrami. I had the perfectly cooked sablefish while my lady had a nice duck confit. Good deserts. We

Thank BigJNK
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 November 2017

Thank you for taking the time to provide us with your feedback. I am happy to read that your evening at the Empress was very enjoyable, and we hope to welcome you back again soon. Warm regards, Jan-Peer Lehfeldt Director, Food and Beverage

Reviewed 25 October 2017

We were staying at the Empress for a meeting. The meetings ran late and it was rainy, so we elected to eat at the hotel. My expectations were not very high. But I was pleasantly surprised by a creative menu featuring local vegetables, meat and...More

Thank Monica S
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 November 2017

Monica, thank you for taking the time to share your comments with us. I am delighted to read that you all enjoyed your dining experience in Q at the Empress. Our culinary team proudly creates unique, Pacific Northwest Cuisine using local and sustainable food products....More

Reviewed 24 October 2017 via mobile

First of all, I think that having Elsa as our bartender was the clincher. She made amazing cocktails (1908 gin martini & Manhattan -both delish!). Oysters, fish & chips, Cubano pork sliders were all fabulous! In fact, the fish & chips were so good that...More

Thank chac45
ManagerEmpress, Director, Food and Beverage at Q at The Empress, responded to this reviewResponded 2 November 2017

Thank you for taking the time to write a review. We are committed to offering our guests a desirable Pacific Northwest Cuisine and local, signature beverages. I will gladly share your comments with Elsa and the rest of our team, and we hope to have...More

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Nearby Attractions
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Questions & Answers
BobFarr2000
7 April 2017|
AnswerShow all 2 answers
Response from JenandBobby | Reviewed this property |
They answered me ... it was a standard ..."ya...whatever...kind of response."
0
Votes
tjanej54
31 July 2016|
AnswerShow all 10 answers
Response from curtisl943 | Reviewed this property |
I wouldn't worry about dress codes. They let in dogs to the dining room, so I wouldnt wear your Sunday best. This restaurant has gone to the dogs!
0
Votes
LeAnn R
12 April 2016|
AnswerShow all 8 answers
Response from wmshepps | Reviewed this property |
Last night I dined in the "Q" restaurant and wore a jacket and my wife a dress. This was a waste of time as others were wearing shorts and even flip flops.
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$65
Meals
Dinner, Lunch, Breakfast, After-hours
Restaurant features
Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Local cuisine, Bar Scene, Groups, Romantic
Open Hours
Sunday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Monday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Tuesday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Wednesday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Thursday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Friday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Saturday
6:30 AM - 11:00 AM
11:30 AM - 2:30 PM
5:30 PM - 10:30 PM
Location and Contact Information
  • Address: 721 Government St | The Fairmont Empress, Victoria, British Columbia V8W 1W5, Canada
  • Location: Canada  >  British Columbia  >  Vancouver Island  >  Victoria Capital Regional District  >  Victoria
  • Phone Number: +1 250-389-2727
  • E-mail
Description
Q at the Empress, located in the most storied room in Victoria, is a must-visit culinary experience. The Pacific Northwest cuisine is based on regional ingredients, partnerships with local farmers and artisans, and utilizes our own chef’s herb and vegetable garden to ensure a fresh and unique meal. The wine list celebrates an excellent selection of the best of the Pacific Northwest and top vintages from around the globe. Relax with the best views in the city on our harbour facing Veranda. Steeped in the history of the Fairmont Empress but with a modern feel, Q at the Empress is the place to be on Vancouver Island. Our carefully curated menu features sustainably sourced seafood, traditionally raised meats and a wide variety of artisanal offerings.
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