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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
US$15 - US$30
CUISINES
American, Steakhouse, Canadian
Reviews (742)
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Traveller rating
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Traveller rating
319
206
85
49
23
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All reviews prime rib steak twice baked potato escargot billy miner pie caesar salad bread prawns cooked to perfection harbour view great dinner birthday dinner downtown victoria server tender booth
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Reviewed October 11, 2022 via mobile

From the moment we arrived we were looked after. Our waitperson Dean was great, the food was delicious as were the drinks! We went for my birthday, they deducted my dessert from the bill. I used gift cards to pay & didn’t look at the...bill until the next day; it didn’t make sense so I left a message online & a team member called me & explained (to my embarrassment) that one of my gift cards wasn’t full (we must have used part of it during a previous visit). I’m very impressed at their eagerness to achieve customer satisfaction - we LOVE The Keg, we will be back!More

Date of visit: October 2022
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Reviewed September 22, 2022

EXCELLENT all around! Service was wonderful. We were a party of 4, had a table with a view of the Harbour which was lovely. One had a teriyaki steak which he said was cooked to perfection. 3 of us had the prime rib and it...was melt in your mouth. Yes the prices are high, but on this visit we figured the price was definitely worth it!More

Date of visit: September 2022
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Reviewed September 12, 2022

We were in Victoria for a day and came by the Keg steak restaurant and figured this looks like a good place to have dinner. On our initial impression the menu seemed very good. We started with some wine and i can say the wines...we ordered where impeccable. Unfortunately though, we couldn’t say the same regarding the food. The waitress asked if we wanted to start with some bread and butter, which we liked, but then she never actually brought the bread. While I can vouch for the steak I ordered, almost all complementary items were disastereous. The seasonal vegetables were undercooked and still quite hard, the fries were only slightly warm (and ofcourse cold once you had a few fries) and undercooked as well. Which was a shame as we did like the steak. The desert was quite good as well, nothing to blame on that part. Only, while we were still eating our desert, the waitress suddenly brings a folded paper with the bill and brushes it off with “whenever your ready”. We weren’t even done with desert and tbh, we still wanted to order something else. A few moments later, while we are still finishing up she stands at our table with the payment register. And another moment later, while I go to the washroom (my girldfriend still at the table), she just collects our glasses while we still have to finish them. In all honesty, I’ve never felt so unwelcome at a restaurant. This might not be average experience one has at this restaurant, at least I hope not, but for us this really was a bad experience. The way she just collected everything in the end, I regret even given a tip. I hope this was a one time experience.More

Date of visit: September 2022
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Reviewed August 7, 2022

We were so happy to discover the Keg steakhouse, the steaks were prepared exactly to the degree that we asked for, my wife is from Kansas and grew up eating superb steaks and declared that her steak was the equal of the best in the...best Kansas steakhousesMore

Date of visit: July 2022
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Reviewed June 12, 2022

This Keg seems to be a hit-or-miss proposition. On some occasions, things can go so well. Then again, the next visit could be a miss. In May, my wife and I enjoyed an excellent view of the Victoria harbour with the sun glistening on the...water. She ordered the filet and I had a classic combo. I usually prefer the twice baked potato, but I thought I’d try the Keg fries. Big mistake. I thought what I would get are nicer thin, crisp and flavourful french fries. But I got none of the above. Instead, they tasted like they just came out of the McCain’s freezer bag. The meat was requested to be medium but even the serrated steak knife had a challenge cutting through it. I was pleased with the vegetables…plentiful and cooked properly. The bottle of red wine, one of the very few in the good value category, went well with our food choices. We thought we’d cap things off with a couple decaf cappuccinos, but there were no beans in site. For goodness sake, what a let down after an expensive meal. Walk 50 yards to any other restaurant nearby and it’s something that’s always available. C’mon Keg. After 50 years, you need to get the basics right. You still have a lot of work to do. Until then, there are many better options in downtown Victoria.More

Date of visit: May 2022
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Reviewed May 24, 2022

We had a great steak and lobster tail dinner. Friendly service from Nora. Free dessert because it was my birthday

Date of visit: May 2022
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Reviewed April 17, 2022 via mobile

This Keg location has the benefit of being located right across the street of the harbour front in downtown Victoria. The building is older and not all seats have a view of the waterfront. The views are limited to just the tables in front of...the window. I ordered an item off The Keg’s 50th anniversary menu, where they feature some appetizers, entree’s and desserts that were at some point Keg favourites over the last 50 years. I ordered the the French Onion Ribeye. It is a 14oz Ribeye, with caramelized Onions, Sherry, Beef Broth, Butter and Parmesan. It is accompanied with seasonal Vegetables and a side. I chose the Twice Baked Potato as my side. The Steak came cooked as ordered. The meat itself was up to the usual Keg standards. It was succulent and tender. I was surprised that the Steak was fairly bland in flavour. I didn’t really see or taste any Sherry, Beef Broth or Butter on the Steak. It did have the Caramelized Onions and the Parmesan. It also lacked the usual Steak Spice that The Keg uses on their Steaks. I find it very hard to believe that this feature Steak was so popular over the last 50 years at the Keg, because it was very bland and boring in flavour. I would probably not order this menu item again. The Twice Baked Potato was fresh and tasty. The seasonal Vegetables were ok. For dessert, I tried the Mile High Chocolate Cake. The Cake was rich in flavour, but somewhat hard. It didn’t seem to be fully thawed out from it’s refrigerated state. Overall, the quality of the Steak was up to Keg standards, but I left wishing I would have made a different choice in my Steak entree selection. Service was very good and prices were average.More

Date of visit: April 2022
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Reviewed March 20, 2022 via mobile

The Keg is one of my favourites at any location. We had dinner here, my wife and two daughters. The service was great. They made a mistake on my daughters meal, and with a friendly reminder they corrected it immediately. Without a request, they removed...that item from the bill. Great downtown location, and many tables (ours did) have a harbour view. Highly recommend for location/service/value compared to other equal restaurants in the city.More

Date of visit: March 2022
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Reviewed March 13, 2022 via mobile

Service was good. Food was not. Steak had a very large piece of fat on it. The asparagus was only the bottoms of the stalks. The scallops and prawns were way overcooked. Too bad as the Keg is our go to restaurant normally.

Date of visit: March 2022
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Reviewed January 20, 2022

We came here for our anniversary dinner. To be clear, we've eaten at MANY Keg restaurants across the country, and LOVE them! We got a great table, with a nice inner harbour view. The server was great, and the food and wine was also good....Very consistent across the chain. However...at the end of the meal, we were getting ready to leave and a MOUSE ran across the floor between booths across from us. As we were leaving I casually mentioned this to the hostess, and didn't want to make a big deal about it, but wanted to be sure it was known and dealt with. Her response was VERY concerning...."thanks, but in these old historic buildings it happens and we try to deal with it when it does." WHAT??? Yikes. And....noooooo!!!! I think we'll be trying a different Keg! Please fix this permanentlyMore

Date of visit: February 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheKegSteakhouse, Marketing at The Keg Steakhouse + Bar - Fort Street, responded to this reviewResponded January 26, 2022

Hi there, we'd certainly like to ensure we follow up with you and encourage you to email us at kegcommunity@kegrestaurants.com with the details of your experience as well as the location, so we can connect directly.

Reviewed December 24, 2021 via mobile

It is with regret we write this review. This restaurant used to be great but something happened. Food portions are smaller and quality if not anywhere close to the same. Sorry to say for the price the value is not there.

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 18, 2021

I went to this restaurant for my 24th birthday dinner and loved it. The baseball sirloin tasted great medium rare. The Caesar salad was spot on and it provided a quiet and calm atmosphere for dining.

Date of visit: September 2021
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Reviewed November 12, 2021

Went for my daughter's birthday and were blown away by the friendly waitress and delicious food! Thank you for making the celebration special!

Date of visit: November 2021
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Reviewed November 11, 2021

Another awesome meal at the Keg. This is one place you can rely upon time and time again. Our server Chantel was amazing - so professional and with just the right amount of attention. Our meals were all excellent. This is the place for a...great steak at a reasonable price. We always get the Classic dinners because of their value. Wedge and Caesar salads are delicious as is the French onion soup. Good value on cocktails and wine too. We had Caears, Mojitos, Mules and wine in our group. Save room for a slice of Billy Miner Pie - big enough for four to share! Our go to place when in Victoria.More

Date of visit: September 2021
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Reviewed November 7, 2021

We've been here a few times since it's close to our house and the service has always been great. Tonight in particular, we came in about 20 minutes to close. As people who work in the industry, we felt bad and expected them so somewhat...rush us, like other places do. We felt very welcome and our server Jeff, who i think was also bartender, was lovely. Our meal was great and we left with full bellies and smiles on our faces. Thanks so much!More

Date of visit: November 2021
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Questions & Answers
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David W
January 27, 2019|
AnswerShow all 7 answers
Response from Brian M | Reviewed this property |
Good question, I do recall a couple of small steps at the entrance to navigate over.
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CDNehAbbotsford
November 10, 2018|
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Response from Sharon H | Reviewed this property |
There is street parking in the vicinity and paid public parking across the Main Street.
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THE KEG STEAKHOUSE + BAR - FORT STREET, Victoria - Downtown - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Keg Steakhouse + Bar - Fort Street

The Keg Steakhouse + Bar - Fort Street is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4