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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$7 - US$21
CUISINES
Italian, Canadian
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (200)
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65
63
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28
11
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LanguageEnglish
Traveller rating
65
63
33
28
11
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All reviews tiramisu carbonara caesar salad peas seafood prawns tiny shrimp an enjoyable evening food was amazing nice meal dining experience pescatore
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Reviewed August 20, 2022

A Gem for Vernon, the atmosphere, food and service is second to none. A nice ambiance with comfortable décor and really really great food - from the appetizers to desserts it was all presented so beautifully and the food quality was exceptional. Our server was...so professional and gave us the the perfect amount of attention and was very in tuned to what we asked for when we make our reservation.More

Date of visit: August 2022
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Reviewed January 9, 2022

The decor, food and service were all good but it was far too dark in the restaurant to be able to really enjoy our dining experience. Everyone had to use the flashlights on their phones to read the menu. My husband and both of I...ordered the Blackened Prime Rib. I need to trim the fat off my meat because the texture is gagging. I couldn’t see the fat so this created a less than optimal dining experience. When we paid the bill I offered some feedback to our server and she said that she’s heard this customer concern before but that’s the way the owner wants it. So with that in mind Vernon offers a handful of very nice restaurants such as Intermezzo, The Med & The Phoenix Steakhouse so I would recommend any of those over the Italian Kitchen to fellow diners.More

Date of visit: January 2022
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Reviewed November 27, 2021

Due to the mudslide blocking the highway out of Vancouver, grocery stores and restaurants are unable to have all of their normal supplies; however, we had a nice meal of Caesar Salad (home-made dressing), Prawns, Ravioli (generous portion), Salmon, Creme Brulee, Water, Wine, and Espresso....The staff were knowledgeable and friendly. The decor was brick and white lights. Eating out is expensive in general. But, well worth it. Thank you.More

Date of visit: November 2021
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Reviewed September 21, 2021 via mobile

An awesome dinning experience. Couldn't get in at the Med Restaurant across the street at 8PM..too late for them, so went across the street to the Italian Kitchen and glad we did. Had a Fantastic dinner. Covid compliant and a friendly welcome. Started with a...couple of good Sangrias and their version of a bocconcini salad with a slight drizzle of basalmic reduction. Very good. The Carbonara was rich and creamy and my Pescatore with 'blush' tomato sauce was Fabulous. We couldn't finish..but didnt leave anything behind. We were pleasantly surprised and delighted to pass up or original plan across the street and ventured to The Italian Kitchen. A must go to when in Vernon. We will. Thank you, grazieMore

Date of visit: September 2021
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Reviewed September 1, 2021

We have eaten at Italian Kitchen more often recently than in the past. The food is consistently good and you can make reservations. We arrived at the restaurant last night on time and provided our name on the reservation. We were informed there was no...reservation for a party of 3. Unfortunately, someone with the same first name and number in the party came to the restaurant shortly before us and took our reservation spot even though they didn't have a reservation. We were told, sorry, no other tables were available. This is unacceptable service. The wait staff then informed us as long as we had our dinner and were finished before 6:30 p.m., we could stay and eat and use a table that was reserved. Italian Kitchen is not fast food but boy, we had to order quickly, eat quickly and get out. It sure would have been nice to have some sort of compensation for this behaviour. It wasn't our fault. We will have to consider not eating at the Italian Kitchen in the future. Doesn't seem like they really care for customers.More

Date of visit: August 2021
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Reviewed August 2, 2021

The service was good. The rib eye was way over rated. It was more like a sirloin. And over cooked. I don’t mind paying for a good steak. But this was no better than what you’d get at Boston pizza.

Date of visit: August 2021
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Reviewed July 23, 2021 via mobile

We have been having a hard time finding a restaurant in Vernon that is open past 8pm as we have such full days that we aren't ready to eat until 730ish so when we saw this place we wanted to try. We were fully expecting...to be turned away( we have been turned away for sit in and take out at 5 other places in the 3 days we've been here because they were too busy or too close to closing) but IK accommodated our group of 8. The server said she was new but was super friendly and didn't miss a beat. She was funny and everyone working there seemed to enjoy themselves. The food was amazing. Everything was piping hot and huge portions. Almost everyone needed a doggie bag. Thanks for a great experience!More

Date of visit: July 2021
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Cameron Ray, Marketing at Italian Kitchen, responded to this reviewResponded July 26, 2021

kerriannm2014, We appreciate your positive review about your recent experience with us! Thank you.

Reviewed July 16, 2021

My brother and I had Dinner at the Italian Kitchen on July 14 2021, Wednesday Evening. I started with a Caesar Salad, and my brother had the Soup of the Day, it was velvety rich tomato soup, it was so good, it vanished from his...soup plate, The portions were very generous. From the moment we sat down, they provided fresh water on ice, and kept refilling it for us, so refreshing. I had the Prawn & Scallop Linguine with Garlic Toast and he had Creamy Pesto Chicken Ravioli with Garlic Toast. Both were rich and full of flavor with lots of wonderful ingredients. Mine also had mushrooms, peas, diced tomatoes, fennel, tiny shrimp, baby scallops and Prawns. Very comforting and satisfying. So delicious. To finish I had Creme Brulee and my brother had the Tiramisu, both to die for good!! For beverages my brother enjoyed their coffee and I tried a Spritzer with fruits, Aperol and Prosecco, it went well with the seafood. Wednesday they have a Special Menu and focus on their Pastas a great day to come!! The server was very professional and attentive and juggled many customers very well. It was a fine evening, we will be back soon!!More

Date of visit: July 2021
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Cameron Ray, Marketing at Italian Kitchen, responded to this reviewResponded July 26, 2021

K9350ICclaudiah, we are so happy to read such a great review about The Italian Kitchen! We hope to see you soon!

Reviewed July 5, 2021

We went there yesterday Sunday July the 4th 2021. We were really impressed. The server was friendly, the food was excellent, well presented, hot plates, just the way we like it. We had some cocktails with Pernod prawns, Pescatore Linguine, and the BBQ ribs. Everything...tasted really good. We also had a bottle of Gray Monk Pinot Auxerois, that went very well with it. Compared to my previous experiences with the Italian kitchen, this was quite an enjoyable evening/ they are not cheap, and if you go make a reservation. Its a small place and fills up quickly. After last evening I can honestly recommend the Italian Kitchen for a nice evening out.More

Date of visit: July 2021
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Cameron Ray, Marketing at Italian Kitchen, responded to this reviewResponded July 26, 2021

Churchchef43, we are glad we could help! Until the next time we meet, take care!

Reviewed November 15, 2020

Returned despite previous unhappy experience years before, as I had been assured by friends that things had changed. Service was friendly but erratic, even though the restaurant was only half full. Brushetta baguette was burnt on one side, which the cook then covered with the...topping and sent to our table. I scraped the topping off and showed our waitress. Her reaction was to assure us that the pasts would not be burnt as well. No apologies or offer to replace the ruined dish. I won't give them anymore chances, plenty of other great restaurants locally.More

Date of visit: September 2020
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Reviewed October 4, 2020 via mobile

First time visitor. Great ambience, outstanding service and excellent food. Enjoyed the chicken parmigiana and spaghetti. Cooked to perfection.

Date of visit: October 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pretium_Group, Marketing at Italian Kitchen, responded to this reviewResponded October 20, 2020

Hello TheTraveller393, We appreciate your positive review of your recent experience with us! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Reviewed September 24, 2020

I love this restaurant in Vernon. The food was exceptional and the service remarkable. Our food was tasty and well prepared.

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pretium_Group, Marketing at Italian Kitchen, responded to this reviewResponded September 30, 2020

Karen H, Thank you for your kind words and review. We hope you have a great day.

Reviewed August 7, 2020

I would like to say that tonight the gem of the place was Louise, her knowledge and recommendations made our night!!!!!!. My partner and I ordered the Pasta Carbonara and the Pork with Gorgonzola Blue Cheese (Feature of the night), Amazing !!!!! Pasta was cooked...al dente with a great sauce with pancetta, the chef knows what he's doing. we order the tiramisu for dessert, we couldn't eat it all but it was delicious, we were told is home made. We will return. Grazie mille!!!!!!!More

Date of visit: August 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pretium_Group, Marketing at Italian Kitchen, responded to this reviewResponded September 30, 2020

upriverStream, We are so happy to hear of your last experience with us at the Italian Kitchen. Thank you!

Reviewed August 7, 2020 via mobile

I was very disappointed with the pasta meal I was served. The vegetables in this primavera appeared to be scrap vegetables that were leftovers from other dishes. Prawns were overcooked. The bread wasn't much better. I would rate this meal as poor quality!!!

Date of visit: August 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pretium_Group, Marketing at Italian Kitchen, responded to this reviewResponded September 30, 2020

Rod J, We are sorry to hear your last experience wasn't to your expectations. Please contact us at (250) 558-7899 to discuss this further. Thank you.

Reviewed February 28, 2020

We attended this restaurant for a friends birthday, as we are all on our lunch break, we decided to pre order, which the restaurant confirmed was no issue. Upon arriving, our food was delivered relatively quickly. Not once did the server check to see if...our food was okay, or if we needed anything else. We arrived just after 12:00 noon, and had completed eating by 12:25, our server did not return until 12:40, at which point became rude with us that we were now in a rush. Our dessert sat on near the kitchen, where we could all clearly see it, for 12 minutes. She delivered the dessert to the birthday girl only. Every single persons bill was done incorrectly and one of the ladies from our party had to coordinate the credit machine for us to pay as she set one of us up and then left and did not return. The food was not good, the salads were brown and even black on some pieces, but she never returned for us to provide any feedback. We were all late returning to work and will most definitely not be back.More

Date of visit: February 2020
Helpful?
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Pretium_Group, Marketing at Italian Kitchen, responded to this reviewResponded March 2, 2020

Hello CelineGros, It's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (250) 558-7899, so we may assist you in moving forward towards a resolution.

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ITALIAN KITCHEN, Vernon - 2916 30 Ave - Updated 2022 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Italian Kitchen

Yes, Italian Kitchen offers takeaway services.

Yes, Italian Kitchen offers delivery services.

Italian Kitchen is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4