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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$20
CUISINES
Fast food, International
Reviews (275)
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253 results
Traveller rating
59
109
54
16
15
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Time of year
LanguageEnglish
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Traveller rating
59
109
54
16
15
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Reviewed August 8, 2021 via mobile

The staff was extremely rude and ignored us while we waited way too long for service. This could be a really nice bar if there was better staff.

Date of visit: August 2021
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Reviewed September 5, 2020

Stopped here for a cool beverage & snack while enjoying the outside patio to take in the sites & sounds below in the Village. All COVID requirements were in place. NOTE: limited menus in place during this time, no hot meals available.

Date of visit: September 2020
Helpful?
Reviewed January 23, 2020

It is the most busy place during winter when skiers are on slopes. You get great views from windows (but only on the sunny, clear day). Also patio is open during winter but it could be covered with a lot of snow...so don't count on...those seats there. Next to Peak 2 Peak Gondola, so you can very fast get to another great "food court" on Blackcomb mountain, next door.More

Date of visit: January 2020
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Reviewed January 21, 2020 via mobile

The Pika Cafeteria in the Roundhouse Lodge at Whistler had a delicious chicken pho, but unfortunately the rude cashier ruined my appetite. I was purchasing my bowl of pho and a bottled water when the male cashier asked me why I was buying bottled water....I replied that I was thirsty. He rudely responded that I should have used the tap water. There is no excuse for an employee to push his judgmental agenda on a customer while he is working at a restaurant that is selling the product he is shaming me about. I should have complained to his manager at the time, but frankly, I was speechless!More

Date of visit: January 2020
Helpful?1  
Reviewed January 4, 2020

After waiting at the bar to be served for nearly 20 minutes, I was given horrible service by Nick who was rude and unhelpful towards me. There are numerous ways my experience could have been avoided, obviously they were quite busy so the first solution...would be to have more staff on, why on one of the busiest weeks of the year, with so many people waiting, do they only have 2 bartenders working?! It was very clear to me that the bartenders working were at the end of their patience which is the only explanation I can offer as to why they were so incredibly rude to me. A real shame considering I have been coming there for years, and usually love supporting local service industry professionals.More

Date of visit: December 2019
Helpful?1  
Reviewed December 14, 2019 via mobile

I had a great day up the mountain in the snow however at roundhouse I was unable to use paypass which was the only way to use my card at that present time. I’d also suggest that you serve lime with your corona as this...is a common request and I was told you do not serve limes. My family and I pay good money to come up the mountain and we were very disappointed.More

Date of visit: December 2019
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Reviewed October 13, 2019 via mobile

A pint in the umbrella bar is a must when visiting the roundhouse. Great location and views to die for. On top of that a wide range of drinks on offer. Staff in bar are great

Date of visit: October 2019
Helpful?1  
Reviewed September 8, 2019

My partner and I sipped on ice cold beers (local gluten free lager available for me) in glorious sunshine and took in the stunning 360 degree views. The service was superb, really friendly barman. Highly recommend a visit. When we left I found it hard...to believe that people were actually sat indoors in the noisy and viewless cafeteria...?More

Date of visit: August 2019
Helpful?1  
Reviewed September 7, 2019 via mobile

Roundhouse has a weather dependent outdoor Umbrella Bar, and you're not going to find a better patio anywhere. Spacious, umbrellas for shade, beer on tap, stunning mountain views surrounding you. Pop inside for cafeteria style food - chicken club was great!

Date of visit: September 2019
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Reviewed August 12, 2019

We stopped in on a glorious summer day and enjoyed a Stanley Park Lager and a Moscow Mule. Such a great view down to the Town and Pemberton Valley, a wonderful time to soak in the Peak to Peak experience. Took some touristy pictures with...inukshuk and Olympic Rings. Provides a truly memorable viewMore

Date of visit: August 2019
Helpful?
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Questions & Answers
Ask a question
johanb711
January 22, 2018|
AnswerShow all 4 answers
Response from WhistlerBlackcomb | Property representative |
Hi johanb711, The Roundhouse lodge is open only during mountain hours (8:30am-3pm). For more information on our operating hours, visit our website. Whistler Blackcomb
1
Vote
Karen A
August 4, 2017|
AnswerShow all 4 answers
Response from WhistlerBlackcomb | Property representative |
Hi Karen A., Thank you for your inquiry. Lucia gelato has a stand set-up outside of the Roundhouse lodge for the summer. However, their hours of operation are weather dependent. We hope to see you on the... More
0
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Frequently Asked Questions about Roundhouse Lodge

Roundhouse Lodge is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4