I went here for lunch.
The restaurant was packed.
The menu was great. There's a huge commitment to serving all things local and regional. There's also transparency about where food is sourced from. Even the wine list contained a fair number of Canadian wines.
What...was supposed to turn into a relatively straight-forward lunch turned into a nearly 2-hour affair.
After about 40 minutes the waiter came out and said the kitchen "killed" my lamb burger and couldn't serve it. OK. Not exactly what I wanted to hear but at least they were honest.
20 minutes later and a solid 1 hour into the lunch, a new lamb burger comes out. It included a second glass of wine, which was comped for the inconvenience.
However, the lamb burger was cold. Maybe lukewarm at best. The waiter apologized and offered to have a new burger cooked. By this point, I was starved.
15 to 20 minutes later, a new lamb burger comes out -- my third one.
This was perfectly cooked, presented and, of course, hot.
Obviously, my experience was complicated. I left just period 2 pm, nearly 2 hours after being seated. That's obviously not ideal. By the time I left, I was one of the last lunch customers in the restaurant.
I was never offered dessert or coffee. Not was I offered a discount for the experience.
The staff were pleasant and welcoming, but if I had to guess both the wait staff and kitchen were extremely shorthanded. This probably contributed to my issues. I only saw two wait staff the whole time. I never saw a hostess or anyone who looked like a manager.
I would return and give them a second chance but I'm not in a rush to do so.More