I am a frequent customer at cask and kettle in the KV location, tonight my friends and I decided to go grab a bite to eat, the greeting was terrible, my server never introduced himself as a starter but I believe his name was (Ty)...I over heard another staff mention that name, he had a beard, and was the only gentleman working. I ordered a steak special the food was phenomenal but the customer service was beyond terrible, he was by far the absolute worst service I have had in the restaurant industry from his presence, to his personality to his demeanor, and then when I tipped him what I thought he was worth he actually got pissed off, made a comment and walked away.More