I do not usually write reviews, good or bad, and it pains me to write one now for one of my favourite restaurants.
I love the Gahan House main restaurant, I go there frequently. But today I went to the new Food Truck at the...container village and I was thoroughly unhappy with the service.
I ordered a chicken sandwich. Now-- I get it-- if you are in a restaurant service can be slower. But this is fast food lol! I would even excuse a wait time of a 10-15 mins for a food truck. No biggie. But it took over half an hour to complete my order, and there may have been 3 orders fulfilled in my time waiting there, at most. Key word being "may." It was painfully slow, and no updates were made on the process. The person sitting at the cash was on his phone ffs. At around the 20 minute mark the chef went for a smoke break even! Obviously getting the job done in a timely manner was not important for him.
When the food did finally come out yeah it was good. And yes the staff said a pretty cursory "sorry." But it was absolutely ridiculous that a chicken sandwich, which cost $14 by the way w/o french fries, took anywhere close to that long and no compensation offered.
So yeah, definitely go to the regular restaurant! Just not the food truckMore