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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Steakhouse, Bar, Barbecue, Canadian
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Table Service, Reservations, Free Wifi
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Reviews (186)
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12
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LanguageEnglish
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Traveller rating
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25
12
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Reviewed 3 weeks ago

I WENT TO GET THE ALL YOU CAN EAT RIBS PROMO ON WEDNESDAY 01 MAY 2024 YESTERDAY, AND THE WAITRESS JULY TOLD THAT SHE HOPES I WAS ALREADY FULL WITH ONLY ONE REFILL BECAUSE TERE WAS NO MORE RIBS TO SERVE, I ONLY HAD ONE...SMALL REFILL OF RIBS AND THAT WAS IT !!!??? SO ALL YOU CAN EAT RIBS WAS NOT TRUTH ONLY ONE SMALL REFILL AND WAS RIDICULOUS I HOPE I CAN GET A DECENT EXPLANATION FROM THE MANAGMENT ASAP MY NAME IS Jorge Reyes this is my contact number 506 642 3699 hope you can address this properly thx so much Jorge ReyesMore

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Montanas BBQ, Owner at Montana's, responded to this reviewResponded 3 weeks ago

Hello and thank you for sharing your experience. We are so sorry that it did not live up to expectations. We'd appreciate it if you could reach out to our guest experience team under the contact us section of our website so we can better...More

Reviewed November 1, 2023

We were served by Jess and she went above and beyond with the best service the we have experinced in a very long time.The drinks were never empty and the food was on point!We will deffinity be booking our next gathering here and will ask...for Jess as our server.Thankyou for a great experince ⭐⭐⭐⭐⭐More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Montanas BBQ, Owner at Montana's, responded to this reviewResponded November 2, 2023

Thank you for sharing your experience. We're so glad that you enjoyed everything and we hope that you dine with us again!

Reviewed August 12, 2023

We went to Montana's in Saint John for dinner. We were seated as soon as we arrived. Service was excellent. Two of us ordered the sirloin steak one medium rare and the other medium well done. Neither were edible. We spoke with the manager who...was very friendly and helpful. Cooking another steak but this was also tough. The beef rib however was great and the cheesecake was really good.More

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 5, 2023

Had a great experience from the moment we sat down to the moment we stood up to leave. Our serves name was Nikki went above and beyond, answered all questions we asked. Was so good with our kids , the food was great for the...price 10 out of 10 serviceMore

Date of visit: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 31, 2022

I have not frequent Montanas in years, however before making my choice to do so tonight, I checked on Montanas reviews. I was set to jump out of my creature of habit restaurants, and try something new.🤔 I am pleased to say, I did not...make the wrong choice. I was seated promptly, tended to, almost immediately by a wonderful staff member, Tracy, who, without hesitation quickly modeled what efficient, courteous service truly is. My jug of water with lemon was delivered momentarily, and before I knew it, my meal was placed before me. The food was AMAZING...I ordered the Rib Trio (not a permanent menu item) that included, 4 Ribs, Boneless Chicken Breaston, 6 Seasoned Shrimp on a skewer, fries and your choice of coleslaw or beans and cornbread...WOW, it truly was unreal. Definitely a meal and a "doggie bag" home. For anyone who's pallet is watering, it is worth the visit, before it is removed from the Menu, as its only part of the Rib Fest. To Montanas Staff Member Tracy, and the Chef who overseen the finish platter, "Hat's Off To You!" Because of your service and meal presentation ❤, Montana's will be added to my "Creature if Habit" venues, lol 😆 Sorry I neglected to take a picture 📷...More

Date of visit: July 2022
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Reviewed June 7, 2021 via mobile

We came in just before closing but they welcomed us in and proceeded to make awesome meals for us. Our server Mercedes was great. They cooked both of our steaks perfectly and the loaded baked potatoes were delicious.

Date of visit: June 2021
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Reviewed March 13, 2021 via mobile

Although I enjoy the food at the Saint John location I’ve noticed their prices don’t agree with what’s both online and in their own printed menu. For example online & in the printed menu the brisket sandwich is $17.99 but when billed the receipt says...$19.99. (Brisket just came back 2 weeks ago so that menu insert is brand new!) Also I had chicken tacos today, one was at the listed $14.99 but the other was $16.99. The only difference was one came with Cesar salad but they never previously charged more for that.More

Date of visit: March 2021
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Reviewed June 7, 2020

My partner and I went out to eat at Montana's for lunch. My partner ordered a pasta dish and I ordered the striploin steak medium rare. When my order came out not only was it not medium rare but it was the Wrong Steak. It...was in fact also done medium. I brought this to my server's attention and she went to the kitchen to get the proper steak cooked. That was fine. I waited for my steak to arrive and when I did I cut into it to take a bite out of it and realized this was cooked to medium. I asked to speak to the manager and showed her the steak who also agreed that it was not a medium rare steak and would go to the kitchen and speak to who was working and would take the steak off off our bill. She never came back and the wait staff handled the rest of the transaction. In my experience the manager usually finishes the situation in a case like this. So I paid $30 for french fries and coleslaw, felt I got completely blown off management since she never came back AND still paid $50 for the meal. The server was fine as we had no issues with her. But if you want steak don't go to Montana"s.More

Date of visit: June 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 27, 2020 via mobile

Montana’s in Saint John New Brunswick had a free pork pulled sandwich and fries and I free drink for first responders I’m a paramedic and I took advantage of this as I never ate there before well I must say it was very good thanks...again Montana’s and to a special VMore

Date of visit: April 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 21, 2020

Visited on Feb. 15/20 My wife and I went to Montana's last Saturday afternoon, arriving at about 3:05. We asked for a booth and the girl who seated us made sure we had menus then left. Over 10 minutes later she came back for our...drink orders, but we were ready by then to make our food orders as well. It took almost 25 minutes for the food to arrive, and we did not see the person who took our order in that time. Another waiter brought us our food. No one came to ask us if everything was good, or to see if we needed a drink refill or anything else. We had to ask a server to find our server so my wife could get a refill on her drink (7Up). When she showed up it took at least 5 minutes to get the refill and the refill tasted just like soda water, not at all sweet. We then waited some time for her to come and see if we wanted anything else so when we eventually did, we got her to get our bill. The food was not terribly warm when we got it and my BBQ brisket burger was a bit dry. That being said, it was the service we were most disappointed with. I wouldn't say we are regulars at Montana's but we do go there about 3 or 4 times a year. This was the worst service we had ever had. Not impressed. Won't be back for a while now.More

Date of visit: February 2020
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RecipeUnlimited, Agency / Consultant at Montana's, responded to this reviewResponded March 3, 2020

Hello, we're really sorry about your experience with the long wait times. We'd like to hear more of your visit, please complete our online form at reviews.montanassurvey.com and reference number 30950221-Z

Reviewed February 15, 2020 via mobile

Had the Firecracker Burger and it was done to perfection. Great service and my lunch was served hot and in a timely manner. Server was top notch!

Date of visit: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RecipeUnlimited, Agency / Consultant at Montana's, responded to this reviewResponded February 21, 2020

That's exactly what we like to hear! Can't wait to see you again soon :)

Reviewed February 11, 2020

Ate here with my wife on a Thursday night. Had made reservations for 6pm. We asked to be seated in the bar side. My wife asked fora glass of Pinot Grigio and I ordered a Coors Light Draft. Drink service was quick but as soon...as I tasted mine I knew it was not what I had ordered. I told my wife it was Molson Canadian but chose not to complain as it is only a beer, mistakes happen. My wife ordered a Chicken Fajita without the Tortillas and a side of Guacamole, I ordered the Southern Brisket sandwich with a garden salad with Italian dressing... 55 minutes later we each ordered another drink (this time I was served the Coors Light that I ordered, noticeable difference). 10 minutes later our food arrived. The side of Guacamole was missing, my salad had what I am guessing was not quite a teaspoon of dressing on it but once again, I did not complain. Then I picked up my sandwich and realized that was NOT what I had ordered. It was a Fried Chicken sandwich. So, that was when I said something (very nicely) to another server who was passing by. Another 20 minutes and we were served our Guacamole and the proper sandwich. Our server apologized and we accepted with a smile. Upon receiving our bill I noticed I was indeed charged for a Molson Canadian as my first drink and a Coors Light as the second. So, in the end, too many mistakes and desperately slow service. I felt bad as I tipped 5% for the first time in my 40 years of paying for dining. Will not be returning.More

Date of visit: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 8, 2020

My husband and I thought we would go for supper at Montana's as we hadn't been there for a while. Last time we went, we left after sitting at our table for 25 min without our order being taken. Well, tonight will probably be the...last time we go to the Saint John location. We waited half hour at the door which was understandable as it is Saturday at supper time. We were seated and the waitress arrived promptly and took our order. Then we waited...and waited...and waited. It was an hour from the time we were seated until we finally got our food. The ribs were only warm and were quite dry. We had to ask for the corn bread (so did the people at the next table) even though it is supposed to come with the meal. The waitress was wonderful, prompt and friendly. I believe the kitchen is where the problem lies. We will wait until we visit Moncton for our next visit to Montana's.More

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RecipeUnlimited, Agency / Consultant at Montana's, responded to this reviewResponded February 11, 2020

We're sorry to hear about your recent experience and we would like to fix this. Please fill this form at reviews.montanassurvey.com with your reference number 30950208-P1

Reviewed December 29, 2019 via mobile

I wonder if they train some new servers to completely avoid customer contact once the order has been taken. Service on Sundays is especially slow, even for “simple” straight forward orders and getting a beverage refill is near to impossible.

Date of visit: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 29, 2019 via mobile

Normally I enjoy Montana’s but I’ve had bad experiences with service on Sunday on 3 occasions. The first time it took a long time for the spinach dip to arrive and when it did you could tell it had been forgotten sitting for a while...as it wasn’t even soft. My visit a week ago had pita chips with the spinach dip that were not fresh and it took an hour and a half for the meal but being the holidays it wasn’t surprising. Today was once again slow, 14 minutes for garlic pull apart bread, 38 minutes for brisket sandwiches to arrive after the initial order. It was another 10 minutes after that before I even saw our server (someone else brought the food) so we couldn’t get a refill to go with our meals. Needless to say I didn’t stay for desert. I still enjoy it through the week but after 3 poor experiences on Sundays I’ll avoid that day from now on!More

Date of visit: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MONTANA'S, Saint John - 51 Depot Crt - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Montana's

Yes, Montana's offers takeaway services.

Montana's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5