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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Meals
Lunch, Dinner, After-hours
FEATURES
Takeout, Delivery, Reservations, Seating, Table Service
Reviews (61)
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61 results
Traveller rating
12
15
13
4
17
Traveller type
Time of year
LanguageEnglish
Traveller rating
12
15
13
4
17
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Reviewed October 8, 2021

We were the first table of the day so it wasn’t busy. The one person in the restaurant appeared to be cooking and serving and he barely spoke English. I know - it’s a Chinese restaurant - but when you ask for white wine and...he brings a bottle of vodka to show you what they have - it’s a problem. But the bigger problem was the food. I ordered a combo plate with an egg roll, fried rice and almond chicken soo guy. I liked the egg roll but then had a bite of the chicken. It was off - I couldn’t quite tell what was wrong, but then I tried just the chicken without any batter and it was definitely bad. I told the waiter that I couldn’t eat it and that I didn’t want anything else - frankly, I didn’t trust that anything else would be any better. He argued with me that I could eat the rice! I told him I’d pay for the egg roll - he went away and I thought he was doing a bill, but after several minutes (remember we’re now one of only two tables in the place) he still hadn’t returned so I left $5 for the egg roll and left . He ran after me - because he hadn’t seen the money on the table. Zen used to be a good restaurant - it isn’t now.More

Date of visit: September 2021
Helpful?
Reviewed May 26, 2021

We had eaten at this restaurant a few years back and really liked it so decided to support local restaurants and order take out. Big mistake this time. The egg rolls with half empty and tasted like they were a week old and reheated a...half a dozen times, chewy not good. The almond chicken gai ding was bland, no almond anything and broccoli cooked to death. My husband ordered the lemon chicken, he offered me a piece to try and the piece I got had no chicken in it just batter. Nothing was hot. We will not be ordering again.More

Date of visit: May 2021
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Reviewed June 21, 2020 via mobile

I hadn’t eaten here in years but my daughter wanted Chinese so I suggested this place because it used to be pretty good. What a let down. Firstly when I called I was told they could only accept cash but when I arrived, others were...paying by machine. When I got home I realized that the chow mein and fortune cookies were missing from the order. I was willing to let that slide. We played the dishes and although it looked good, it was absolutely tasteless. The egg rolls had always been great here but these were skimpy and overcooked. The food was cold. The ribs were extremely fatty and boney. I would not recommend the food here at all.More

Date of visit: June 2020
Helpful?1  
Reviewed December 28, 2019 via mobile

Will never go back to what was one of my favourite restaurants.. the food was inedible, disgusting. 80.00 worth of food in the garbage. It was soggy, not fresh, no taste, overcooked, nasty. The service was no better. They tried to be friendly enough but...it was one mistake after another.More

Date of visit: December 2019
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Reviewed October 28, 2019

This is the second time I have had the same complaint with the restaurant. My husband & I ordered the combo with chicken almond soo gai with gravy. The soo gai was mostly all batter. There was very little chicken in the soo gai. The...whole meal was tasteless including the rice.More

Date of visit: October 2019
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Reviewed October 21, 2019

Had a dinner for one with rice ,eggroll and chicken balls. The rice was light and tasteless , the eggroll tasted like unsweetened raw cookie dough and the chicken balls were a dried glob of dough with a small piece of chicken. The only reason...I gave it a one is I had a side order of Chow Mien which was pretty goodMore

Date of visit: October 2019
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Reviewed July 16, 2019

I went there about a month ago and i was horrified to find a spider in my food. nothing like this has happened to me so i was pretty shocked. Just a warning to anyone who was thinking of going. they gave me a refund...but still.More

Date of visit: May 2019
Helpful?2  
Reviewed January 29, 2019 via mobile

4 adults had combo plates. 3 different choices. All the food was very good. The portions were large. We ordered 2 sides and these were very big and tasty. Very good experience. Will go back.

Date of visit: January 2019
Helpful?1  
Reviewed December 16, 2018 via mobile

Food is okay but if you have any allergies at all don’t eat here. They don’t understand what gluten free means. The waitress made it seem like she did and I rechecked a few times when they brought the meal and tried to confirm with...the kitchen but still ended up violently ill later that evening from eating a obviously gluten filled meal. Be aware and avoid this place!!More

Date of visit: December 2018
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Reviewed October 2, 2018 via mobile

Visited on October 1st licking my wounds from a loss at Casino Nova Scotia. Atmosphere is on-point visually but juxtaposed unflatteringly by modern pop music; I don't require classical Chinese music in a Chinese restaurant, but Britney Spears doesn't fit, either. Food was hot, fresh,...tasty, and in great quantity. In exchange, you pay a premium price. I won't say that it ISN'T worth the money, but know that you won't get out for cheap. I'll be visiting again!More

Date of visit: October 2018
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Frequently Asked Questions about Zen Restaurant

Yes, Zen Restaurant offers takeaway services.

Yes, Zen Restaurant offers delivery services.

Zen Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3.5
  • Value: 3
  • Atmosphere: 3.5