I sent multiple pictures and communicated with the owner and the staff and it was STILL wrong! I wanted the whole companies name, including "paper company," I also wanted the black stick figures from the other image, NOT the words "The Office." Very overpriced ($85)...and horribly done. Will not be a returning customer.More

Found this place through Tripadvisor and was very happy that I did. I had several different flavours and they were all delicious. They were even good three days later when I ate the final one. Try it, you won't be sorry.

First tried these when they were doing a promo with KoolFM and 1/2 a dozen were brought into our work. Have been back numerous times and always impressed! Great flavours & selection :)

The cupcakes are delicious and taste fresh. Have had several times but recommend ordering ahead if you want specific ones or large quantity. I especially like the chocolate mint (with chocolate chips in the batter and not just on top) and the winter Winnipeg ones....They have certain flavours on certain days (check the website) so make sure you pick the day you like the flavours best. Will try a cake sometime.More

My birthday this year fell on a lovely snowstorm so my first choice for a cake fell through. Stopped at Sugar City on the way into town to grab something to have for dessert. Lots of choice and very yummy flavours

Found this location by chance, don't expect to find parking at this location as the other retailers in the mall take a majority. The cup cakes were a spur of the moment thing, we were surprised at the price, they were very tasty. Service is...not so great, would not go back.More

Ordered a last minute cup cake design for my sister-in-laws wedding shower. I was happy to hear that they could do it for me so quickly (2 days). Went the day before the shower to pick up and the girl working could not find anything...for me or my order form. Was very apologetic and told me she would get ahold of the owner and figure it out. Owner phoned me at home apologizing saying she would do it in the morning and have it ready before the shower. And for the inconvenience would throw in some extra cupcakes. Great! However, my husband went and picked it up for me and paid. So when he brought it home I noted: 1. It was not decorated in the white and silver that I had asked for - it was blue and yellow. 2. I was originally quoted for 13 cupcakes. Then I was told I would get more for my "inconvenience". Surprise there was only 12 cupcakes and I was still charged for 13! My husband did not know this and they never gave him an order form or any receipt besides the debit receipt. This biggest piss off....leaving messages stating my issues and never having someone call me back! How do people run a business that way? I would have been satisfied with at least an acknowledgement and maybe an apology but I got nothing. I do not and will not recommend a business that treats its customers that way no matter how good the product is. There are many other delicious cake stores in Barrie to shop at!More

First time visitor to Sugar City Cupcakes on Veterans Drive. Easy to find and ample parking available. Pleasantly surprised by the selection still available on a Monday late afternoon for me to choose from given the previous reviews. Cupcakes were delicious....moist, flavourful and just the...right amount of frosting on top. Server was pleasant and informative as to cupcake flavour rotation. Box provided for my cupcake purchases. Two thumbs up from this sweet tooth.More

Best bakery in Ontario!! Cupcakes are fantastic!! They do wedding cakes, birthday cakes, or cupcakes! The staff is amazing too!!

I live in British Columbia and was visiting family in Barrie for a 50th Anniversary party! I searched to have a replica of the couples first car made! Sugar City Cupcakes was delightful to deal with and said YES WE CAN DO THIS! A Chevy...Mailbu convertible became stunning reality. The owner Kerry, not only created the masterpiece from an old picture via email....this cake was the MAJOR hit of the party in look, style and taste! Even outshone our surprise of flying in to surprise the couple! We got cupcakes for the troops to enjoy while decorating and they too were amazing! Best prices in Canada! I wholehearted recommend Sugar City Cupcakes to everyone!More

Sugar City Cupcakes are now a family tradition. My children ask for their birthday cakes a month in advance. Some of the creations Kerry had come up with have been AMAZING. Sometimes I give her a picture. But as of late I give her a...idea and look forward to what she will create. She makes the BEST "old school" cupcakes also. There cakes and cupcakes are very sweet so they are appreciated in small quantities so a small cake goes really far My family have learnt how to eat the cupcakes easier. We put the bottom on the top and the icing is then squished into the middle and we make cup cake sandwiches Great job ladies.More

We were treated HORRIBLY at Sugar City Cupcakes!! We went in to order a wedding cake, & housewarming cupcakes. We were disgusted with the terrible customer service. We were screamed at for parking our truck infront of the store & were not allowed to enter...the store until we move it across the parking lot!!! WOULD NOT EVER RECOMMEND THIS PLACE TO ANYONE!More