I recently ordered 24 cupcakes for a baby shower, and had sent a picture of the design that i wanted. I went out of my way to order from them and had to arrange someone to pick them up for me as well. When I...received them, I was in shock at what i received. There was minimal frosting on them, barely covering the cupcakes and no height whatsoever. I'm no baker and could have done a much better job, or just bought better looking ones from the grocery store. Complete waste of $70. They were barely touched as there was no appeal to them at all. I called to have the issue resolved somehow and apparently because it was a custom design, they don't apply as much icing??? They told me I could bring them back (it was an hour to closing and I was in Toronto), or offered me a $10 gift certificate...thanks but no thanks, I will never be returning here!More