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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
C$9 - C$20
CUISINES
Seafood, British, Canadian
Meals
Lunch, Dinner
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Reviews (502)
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Traveller rating
251
173
48
15
15
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LanguageEnglish
Traveller rating
251
173
48
15
15
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All reviews fish chips onion rings caesar salad the food is great portions takeout queen locations dine
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Reviewed December 19, 2023

Had halibut and chips, second bite fish was frozen! Hadn’t cooked fish properly and obviously using frozen rather than fresh fish. Made me feel sick.

Date of visit: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 6, 2023

The staff at Heritage are incredibly friendly and attentive. They went out of their way to make sure my dining experience was top-notch. They were knowledgeable about the menu and were happy to provide recommendations and answer any questions I had.

Date of visit: July 2023
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Reviewed October 1, 2023

I really liked the food we had the first time we came here and once again we were fortunate to be the only taken table, besides another one, hence our food was brought rather fast. Just like in the past I had the kids halibut...with chips, with the difference that now I was able to finish my meal, while the rest of my party had the normal sized dishes. Amusingly, we noticed the waitresses seem to have the same disinterested attitude, while outside several guys keep parking illegally on the yellow line leading to the nearby supermarket while a big pick up truck hit the sign 'Pick and go' while being parked on this space plus the handicapped space. Why should they bother to learn Canadian driving rules, right?More

Date of visit: September 2023
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Reviewed June 4, 2023

Excellent food and service. Drive from Georgetown to eat here and at John’s restaurant out front.

Date of visit: October 2022
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Reviewed May 12, 2023

Until now I salivate thinking of their Alaskan halibut I had here from the Kids's menu: the portion was perfect for me and the halibut is simply amazing - in the UK I was not even keen of having fish and chips all the time...as I liked a varied menu. However if you like this stuff, this is the best place to come: not only the food is great but they also have lots of British sweets, although a bit more expensive than what would you pay in the UK. The big guys I was with almost 'licked' their plates dry and then moved onto the chocolates sold here. Fortunately we arrived when not many tables were taken but soon the place became half full - apparently this place is always busy: even the music is from UK radio stations streamed online. Well done to the owner for thinking about these little details.More

Date of visit: May 2023
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Reviewed August 17, 2022 via mobile

Best fish tacos and ceasar salad. Never disappointed coming here. Staff is incredible. Good place for lunch or dinner. Sad they arent open on Mondays.

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 13, 2022 via mobile

Best in Brampton as always. Few locations in this city and all so good and so consistent and great customer service. Can’t go wrong here

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 22, 2022 via mobile

Customer ServiceLacking We decided t have fish & chips and onion rings for supper this evening. Our first thought was Heritage Fish and Chips at 295 Queen. However, we wanted to pick up and eat at home rather than in the restaurant. Knowing that every...time we visited the takeout it was busy and had to wait a good deal of time, this time we called in our order for pickup. The woman. answering the phone had me wait 2-3 minutes before coming back on the line. She then took the order and confirmed the site we would be picking up the order, and took our name. She said it would be ready for pickup in 10-15 minutes. This was fine as we live about 15 minutes away by car. Arrived 12 minutes later and gave my name to the counter lady. She asked what we ordered, then proceeded to place the order on her terminal and told me the price. No problem, right. Well as I was paying I noticed the order was relayed to the cook who started to cook the fish and onion rings. Result, waited as long as we would have if the order was not called in. Questioned the delay and was told “it is Saturday you know”. Actually it was Friday. No apology for not having the order prepared before we arrived. Clearly, customer service / satisfaction is not included in the staff training program.More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 6, 2022

Terrific service, great menu variety, fast to table and especially large fish portions. Busy and great atmosphere.

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 3, 2022

We went to heritage for lunch as our regular fish and chip spot no longer has any dine in option. First impression the restaurant is spacious but has a cozy atmosphere . Our order was as follows = 1 coke ,1 order of creamy coleslaw...,1 order of onion rings and 2 orders of haddock and chips . Our server was very nice and polite she took our order but didn’t write anything down .Our food arrived and we ended up getting halibut and not haddock as ordered . We had no intention of sending the food back and wasting the beautiful fish it was delicious however this error drastically changed the final total of our bill. Payment was no issue but I did point out the error to our server ..she insisted we ordered halibut and I advised her that was not so .I could see she was concerned that we would escalate the matter . I told her it was fine and she conceded that perhaps she misheard us .In the end due to her error our bill came out to $76 for 2 people . Would I return? Honestly I’m not sure . I think she should have tried to make amends for her error but no such luck I feel she thought she just dodged her mistake because we were nice about it.More

Date of visit: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 8, 2021

I went there got fishermans platter and a mini fish and chips and a clam chowder soup. The soup actually wasnt bad. Not many clams though. The mini fish was rancid had that horrid foul fishy odour meaning fish wasn't fresh. Went to the compost...bin. The fishermans platter? More like fishermans SPATTER. horrible double fried out dry fish shrimps and scallops. Chips were indigestible. They do a sideline in british imported buscuits seeets etc charging 5 times actual value. Best thing that can happen to this place is that the No Frills next door annex it and turn it into a garden centre or liquor store.More

Date of visit: July 2021
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 2, 2021 via mobile

Went here for “Good Friday” fish and chips - prices were elevated due to the holiday. Don’t mind paying extra for good product - but this was disgusting. Ended up disposing of over half. Bought two Haddock and chips and a gravy on the side....Gravy is canned gravy(pretty sure) - yuck. Fish was over cooked, batter was hard and the portion was so slim/skinny was hardly anything to it. Fish was “dry” in the center and tasteless - fries were overcooked- only way to describe is - disgusting is what it was. Would NEVER recommend this place at all. Ruined my Good Friday Fish supper.More

Date of visit: April 2021
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 28, 2020 via mobile

We love coming here for the Fish & Chips, best in Brampton. Great service and the Grilled Fish dinners are amazing!

Date of visit: November 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 13, 2020

Just visited to purchase take out. When I mentioned that the masks should be worn around the nose to what appeared to be the manager, I was given the full arm gesture of F#$% you and told goodbye. He has an exemption. Does your cooking...staff also have the exemption? Only person wearing their mask correctly was the waitress. I am tired of the wave increasing in numbers!More

Date of visit: November 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 31, 2020 via mobile

I frequently eat here as I stay in the area for business. I've never been disappointed with the food and I usually have grilled fish done to perfection. I just have to say though that the other night I was grossed out and should have...said something but didn't. The young guy working the grill was attending to my salmon. Not only did he prod it a few times with his bare fingers, he also used his fingers to flip it over with the help of his spatula. There's no excuse in these covid times to be touching the food with bare hands. He was also the only one with his mask not on. I understand it's hot on the grill and that it's also likely common practice for chefs to poke meat and fish for doneness but a glove might help. It's an open kitchen and not appealing to see your food being handled like that with a pandemic raging. I will return but I will mention it next time I go. Very nice people and excellent foodMore

Date of visit: October 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Eezee-Way
April 13, 2017|
AnswerShow all 7 answers
Response from Pramod L | Reviewed this property |
Heritage Fish and Chips is open on Good Friday
0
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Am09031946
October 21, 2016|
AnswerShow all 11 answers
Response from Peter H | Reviewed this property |
Yes I do believe they are a LLBO licensed.
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HERITAGE FISH & CHIPS, Brampton - 295 Queen St E - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Heritage Fish & Chips

Yes, Heritage Fish & Chips offers takeaway services.

Heritage Fish & Chips is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4