We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Reserve a table
2
Sat, 04-20
20:00

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar, Pub, Canadian
Meals
Lunch, Dinner
FEATURES
Seating, Television, Serves Alcohol, Full Bar, Outdoor Seating, Parking Available, Wheelchair Accessible
View all details
features, about
Reviews (123)
Filter reviews
123 results
Traveller rating
20
38
22
21
22
Traveller type
Time of year
LanguageEnglish
Traveller rating
20
38
22
21
22
See what travellers are saying:
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed yesterday

Very disappointed in nachos meal on Friday evening. It looked nothing like the photo in the menu - it was drowned in cheese sauce and had almost no meat that we paid an extra $5 for. Also , the rum and coke drinks we had...were too o expensive $9 each. To summarize - we have often gone for supper at the Brant location but will likely not return as the restaurant business in Burlington is very competitive. Our server was helpful and polite.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago via mobile

I’ve never posted a bad review before but they kind of deserved it. Went for dinner as a family of 6 following a soccer game. It started on the wrong foot when my wife ordered a glass of Pinot Grigio and the waitress brought a...glass of Chardonnay saying they ran out of Pinot Grigio as in isn’t white wine all the same? It was sent back. Appetizers arrived in a timely manner but no utensils, napkins, or accompanying dipping sauces. After staring at our cooling food for 10 minutes we had to ask for them. This was the case for pretty much everything, you had to ask for water, condiments etc. First three meals came together but fourth entree came 20 minutes later, the fifth 15 minutes after that and the last one yet another 10 minutes . Essentially everyone ate separately at different times and surrounded by a mountain of dirty plates and glasses that were never ever cleared from the table. At no time did our waitress apologize for delays or inform us what was going on until dinner was almost over. Apparently there was a private party in an upstairs room that backed up the kitchen but that was no excuse for the inattentive service. Also to add to the issues, the men’s bathroom was out of service making it necessary to line up for the tiny family restroom. At the end the manager came around to ask how we enjoyed our meals and we expressed our disappointment. She apologized and offered to comp our meals but I told her no as we were not fishing for free meals but rather offering constructive advice. When we got our check she had comped 3 of the meals anyway. I left my usual tip as the waitress should not be punished for the kitchen and perhaps she was new and still learning? Upon looking at recent Trip Advisor reviews for this establishment however it seems my same complaints have been experienced by many other diners over the last six months including the men’s bathroom being closed. I would conclude that management either does not read customer reviews or they just don’t care as nothing seems to be improving or getting corrected? As for our waitress Jess, if you are new and learning, try to be more attentive to your customers and anticipate their needs without being asked. If you are not new I would advise you to seek a job you would enjoy more as the hospitality industry is not for you. I will close on a good note and say the food was not bad.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

We were there for dinner and it was extremely disappointing. We waited along time for our waitress to take our drink orders and waited a long time to get our drinks. One of the drinks was not delivered with the others so we asked someone...and it was delivered promptly. Then about 10 minutes later the original order arrived. We ordered appetizers and dinner and instead of bringing the appetizers first, they brought it all together, except one meal. So again we asked about the dinner and one was brought and then we were ready to pay and leave and they brought the dinner (the second time and we were charged twice. My dinner was cold and my husband's sandwich was dry and cold. They brought my husband a new meal. The servers were obviously doing their best, but they were short staffed. The men's washroom was almost closed and it smelled. Been their before for lunch and we were happy. Unfortunately this was not a happy experience.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 5, 2024

Not very busy but service was very slow. Asked about gluten free options and our server said hamburgers. Not much I would trust to be gluten free on the menu. Nothing marked GF. I had a beet and goat cheese salad. No beers so they...added strawberries. Lettuce, pieces of goat cheese, strawberries and pieces of almonds for $19. Not worth it! My girlfriend had nachos. The cheese was a cheese sauce not grated cheese. We won’t be back. Not a very good value Restaurant kitchens need to be more aware of gluten-free options. They need to be marked on the menu in the kitchen needs to be aware of cross-contamination.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 15, 2023

We had a great server and meal was fine. We needed change as we paid cash and couldn’t get any. The server told us that they have to carry their own float to provide change to patrons and she had just come from her other...job. She also said she has to pay for any errors on orders. We then tried to get cha he from the bar- claimed no change. Based on how they treat their staff and inanity pay cash and get change - we won’t be back. That poor waitress is working two jobs to get herself through school and being treated like crap at this restaurantMore

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 18, 2023 via mobile

Tasty food and fairly good customer service. Waited a few extra minutes for water refills after asking 10mins before. Will return in future.

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 15, 2023

My friend and I were superimpressed with the personalities of the Manager (Amanda) and our server (Julia). Both were professional, outgoing and had excellent people skills. We met to celebrate my friend's birthday and they could not have been any nice---a comlimentary dessert was offered...( a perfect way to end a most enjoyable lunch). JimMore

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 29, 2023

Terrible service waiter didn't know what wine they had took forever to get food and drinks unmade tables saw people leaving after waiting to get served asked for ketchup for fries said no ketchup only 4 other people using management came with ketchup after we...finished small little portions and pricey for what you get avoid going.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 14, 2023 via mobile

We stopped in tonight for supper since we were visiting Burlington. The food was ok, but the establishment appeared severely understaffed. The server we had was serving an extreme amount of tables. Even when the manager came to check in on a neighbouring table; he...never returned with the bill as requested, but was seen leaving through the front door about 30 minutes later. The server is not at fault, but we would not return. Food seemed overpriced for what we received (example the wrap was maybe 6” long in total); restaurant was freezing, people were seated and ignored for 20+ minutes and leaving.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 4, 2023

We made reservations for a party if 20 two weeks prior. When we called the day before to confirm, they said no such reservation exists. When my wife quoted the date/time/personal name of the day we made the reservation, it was suddenly acknowledged. We had...been directed to make the reservation online due to the size of the party. But, when we called to confirm they didn't look us up in the large group reservation because our group of twenty wasn't considered large. So, why have two reservation systems? Why were we misinformed about the reservations? Why do two different hosts have a different understanding of the qualifications? I can only surmise the training is lacking but it doesn't explain the lack of visibility across their reservation systems. But wait, it doesn't stop there. So we're not considered a large group then why did it take 45 minutes to get the first orders out and over an hour to get everyone served? We asked for water, two pitchers (remember 20 people) come out reasonably quickly. The glasses took another several minutes. Totally backwards, just like the food service. Once they started bringing the food out, we had to ask for utensils! They had 45 minutes to get the tables set. Why not bring everything out along with the menus which were already at the seats? And the utensils canes out in 2's and 3's, so several trips just to get that accomplished. Now to the meal... I ordered a beer, a common enough beer and several minutes later I'm informed they don't have any. I choose an alternate. It comes out (a little light on portion size it appears) and when I tasted it, it tasted of copper/metallic flavour. I asked for a replacement, different brand, and more than 5 minutes later I got it. Later on in the bill it states that it was a 22.5 oz beer. The glass was at best a 20 oz (imperial) pint, more likely a short (American) 16 oz pint. The wings I ordered must have come from Cornish hens but cooked as if they came from a turkey! So, very small and very overcooked. I gave a tip of 15% only because most of this is not the waiter's issue and he still has to make living. My advice to him, find a better run establishment, and we may cross paths again, but not here.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 26, 2023

We received a great meal and the service was excellent. Very large portions served in a timely manner.

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 27, 2023

I enjoyed the atmosphere, especially the patio. There was live music but we sat a little farther away so we could hear each other. They have some fun promotions/specials, the food is typical sports bar fare and it's done well enough. Unfortunately, all that does...not offset the terrible service we received from "Paloma". Paloma ignored our table for over 20 minutes and only came over to us after I went to find her. Another 20 minutes later and we had half our drink order. She couldn't keep our orders straight, served me the wrong drink (twice), failed to bring me food items we'd asked for...but still charged us for them. Even after having to correct our bills, she did not bother to acknowledge nor apologize for her mistakes. It was frustrating and put a damper on an otherwise great evening. I was tempted to not tip her but couldn't bring myself to not - everyone has a bay day at some point, right? But she gave us a bit of attitude after we settled the bills so now I do regret tipping her. It goes to show that one bad staff member can really undo all the hard work put into providing a nice dining experience.More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 23, 2023

Flies around the table which was sticky Slow service Fly came on rim of water glass-which was plastic Overcooked dry fish, greasy fries and forgot the coleslaw, which when asked for and finally came was old , discoloured and tasted sickening Family Got sick from...the chickenMore

Date of visit: July 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 4, 2023 via mobile

Very poor service , our order ended up at another table after an hour long wait. The waitress then put in another order … however after another long wait a different waitress brought out our over done chicken tenders , with the wrong sauce and...forgot our Caesar salad! The food was not worth the horrendous wait , awful service and rude service . We had to go to the bar in order to get our soft drinks refilled . Our waitress offered us a meagre portion of melted ice cream as compensation however without any spoon but plenty of attitude !!! Will never return , nor recommend!More

Date of visit: July 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 18, 2022

There was 8 of us that attended this establishment. The waitress was very nice but got our orders wrong and didn't want to correct it until I said something. Also, the food was terrible. Nachos were greasy and horrible I asked for extra cheese didn't...get it at all. The sliders were horrible, looked frozen and just made. Chicken wings had a fish smell, that means oil hasn't been changed in a very long timeMore

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews
Best nearby
Best nearby hotelsSee all
Best Western Plus Burlington Inn & Suites
564 reviews
1.88 km away
Holiday Inn Burlington Conference Centre, an IHG Hotel
396 reviews
2.39 km away
Knights Inn Burlington, ON
70 reviews
2.79 km away
Comfort Inn
241 reviews
3.10 km away
Best nearby restaurantsSee all
Cakes Sweets & Treats
56 reviews
.96 km away
Mount Royal Family Restaurant
107 reviews
.32 km away
Milestones
200 reviews
.36 km away
Halibut 'N' Malt Fish & Chips
66 reviews
.20 km away
Best nearby attractionsSee all
GO Transit
76 reviews
1.50 km away
Crossroads Christian Communications
6 reviews
1.06 km away
SilverCity Burlington Cinemas
14 reviews
.06 km away
LA Fitness
10 reviews
.10 km away
Questions & Answers
Get quick answers from Shoeless Joe's - Burlington staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

SHOELESS JOE'S - BURLINGTON - Updated 2024 Restaurant Reviews, Photos & Reservations - Tripadvisor

Frequently Asked Questions about Shoeless Joe's - Burlington

Shoeless Joe's - Burlington is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3.5
  • Value: 3
  • Atmosphere: 3