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Hours
Sun
12:00 p.m. - 9:30 p.m.
Mon
4:00 p.m. - 9:30 p.m.
Tue
4:00 p.m. - 9:30 p.m.
Wed
4:00 p.m. - 9:30 p.m.
Thu
4:00 p.m. - 10:00 p.m.
Fri
12:00 p.m. - 10:00 p.m.
Sat
12:00 p.m. - 10:00 p.m.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
3.5
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$14.00 – $43.00
CUISINES
Canadian
Special Diets
Vegetarian friendly
meals, features
Menu
Can a vegan person get a good meal at this restaurant?
Details
About
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration. But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
PRICE RANGE
$14.00 – $43.00
CUISINES
Canadian
Special Diets
Vegetarian friendly
Meals
Lunch, Dinner, After-hours
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Table Service
Contribute
3.5
183 reviews
Excellent
44
Very good
75
Average
37
Poor
15
Terrible
12
Katherine D
Hamilton48 contributions
Sep 2020 • none
Went here with two sisters and 4 nieces/nephews. We've been to Ancaster's location several times, as well as some in Toronto, and this one a few times, but have never been as disappointed as we were today. My sister ordered a classic burger. When the waiter came he said "who's having the children's burger"? Nobody ordered a children's burger but it certainly looked like one. It was small (the bun was squished and looked horrible) and it came with two thin beef patties (similar to McDonald's). On top of that, her condiments were missing and she had to wait upwards of 10 minutes for them, by which time her burger was almost cold. Secondly, we ordered a pasta dish which comes with chicken except we asked for no chicken. Now you'd think they'd ask-can we add more pasta or something in its place (since they still charge full price)? But no, instead they bring the most pathetic dish of pasta you've seen; it had maybe 20 bowtie noodles. It was so pathetic looking. Service was also a bit slow (had to wait several times for different things). In the end we weren't too happy. To top things off, indoors they have arrows guiding which way to walk, which I followed. I was quite disgusted to see employees NOT following the arrows and walking right towards me. We mentioned this manager and she was very nice, but honestly not sure if/when we'll be going back here. If they can't following walking rules, what else aren't they following?
Written September 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bjm676
Burlington25 contributions
Apr 2020 • none
Went with a family bundle. 3 chicken fingers (very good), and one kids burger (all were very well done) came with sides and 4 cookies and bread. Huge hit!
Call and order- 20 minutes later arrive, call and they come to your car. Tap only. place in car, essentially contact less.
Food was great, service was awesome (we dealt with a female manager, value great. (even warmed the fries in a bag!)
High recommend. Only thing I wish was that there was somehow less plastic waste.
Well done Jack Astors Burlington. We had written you off because of consistently rising prices and poor value before- we are now fans again. High recommend.
Written April 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gddeluca
Burlington114 contributions
Nov 2021 • none
Had dinner (3 people). The restaurant was frigid, my wife had to keep her coat on the whole time. More annoying was that the volume of the music playing was so excessive that normal table conversation was next to impossible. Asked our waiter if it could be turned down (not off, just down) he said he's try. Nothing happened, so I went back to the door hostess, asked her. She'd see what she could do. Again, no change. Asked our waiter again, and he said the manager told him it was set as low as it would go. Rubbish! I asked to speak to the manager. Of course the manager never showed up either.
The food? It was OK, nothing special. Will we be back? To sit in a cold restaurant and be deafened by the music? Certainly not.
Written November 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fanoffood
Hamilton19 contributions
Sep 2024 • family
I took my family here for dinner and were seated promptly but then waited for over 45 minutes before our dinner was delivered to our table. I asked our server at the 30 minute mark after ordering when we could expect to eat - she said she would check on the status. She then passed by our table numerous times avoiding us and not providing an answer. At 45 minutes she brought dinner for two of us - and the other dinners came about 10 minutes later. My chicken tacos were luke warm - others found their food mushy and just not great. The waitress came by later asking if we wanted the bill which we did - she said that the manager would give us a VIP discount but that was the best she could manage. I hadn't complained as my family did not want me to say anything - but obviously they knew the service had been terrible along with the food. I said at that point I would like to speak with the manager - the waitress told me he was too busy as he was "working the line" cooking . Unbelievable - such a terrible experience.
Written September 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
canadian_investor
Burlington808 contributions
Nov 2022 • couples
Visited in a Saturday evening without a reservation. Had to wait about 30 minutes.
The service was amazing, the food equally rated as top notch!
Although they were busy (short kitchen staff) every employee was doing an awesome job under the circumstances
The menu order was quick, beverages arrived quickly and the food arrived timely and hot!
We had the double burger and the tuna salad pate??? Flavour, taste, texture and presentation were all amazing.
Server was absolutely one of the best we have had in years.
Written November 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Honest 2019
Burlington34 contributions
Aug 2022 • friends
First of all the music is ridiculously loud. We asked our waiter twice to kindly turn it down a bit . You definitely can not have a conversation unless you scream over the music. I see others have had the same complaint.
Nothing was done even though we politely asked 2 x .
We ordered the Thai chicken bowl . No crispy chicken and the few pieces of chicken that were in it were very dry. Bean sprouts were stale. Also it was lunch and we wanted the dining room. They sat us at the very back and looked annoyed we didn't want the bar. The first clue should have been basically empty dining room at 12:50 on. aThursday.
Also very pricey menu choices. I used to like Jack Astors but definitely have gone downhill.
Written August 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Catherine Son
1 contribution
Jul 2019 • family
The management at Jack Astor’s south London was clearly not organized. I observed hostess struggling with no help from any one and we’re ignored by management. The food although was great and my hostess and server were very nice however management really needs to pick up there pace! Seems like a very hostile place to work at. My daughter was considering applying now that she needs a job to pay for college but after our family saw the horrible service and management I refuse to let my daughter work in such an environment.
Written June 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SIRGuestResponse
Catherine,
So sorry to hear that your visit was not up to our standards. Would you mind emailing us directly at guestresponse@sircorp.com so we can follow up?
Written July 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
caitlin
Hamilton1 contribution
Sep 2021 • family
The prices here are insane! $18 for 8 chicken wings with no side? $21 for fish and frozen fries? 22$ for natchos!! Crazy. Food is mediocre at best and way way over priced for what you get. I don't mind spending the money if the portions and the taste are good. I will not be back and will spend the same amount for fresh, delicious food somewhere else.
Written September 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corina S
4 contributions
Dec 2024 • friends
I took for lunch a few collaboras and friends. The food was acceptable, not great and the service could have been better. Long waiting time, one of the five orders missed. We felt rushed to finish. Overall not impressed.
Written December 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim S
Burlington20 contributions
Nov 2024 • family
I had a great experience two nights in a row.
It had been awhile since visiting this restaurant.
The menu was extensive and the service was excellent (shout out to Dany and Christina).
Lots of parking, great food, reasonable prices and a nice atmosphere. I liked how the bar was separate from the dining room.
The chocolate brownie cookie was fantastic.
We look forward to a return visit.
Jim S.
Written November 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ina_31
St. Catharines559 contributions
Aug 2024 • friends
Lunch with colleagues and friends was good. We enjoyed the food and service. The portions were generous and the food was nicely presented.
Written August 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David J
Burlington57 contributions
Jan 2022 • none
ordered in my wife and i paid alot for this order and very disppointed food was poorly represented on there web site
Written January 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Derek V
1 contribution
Nov 2020 • couples
The staff here are awesome and the food was fantastic. I have food allergies and they are incredibly accommodating.
Written November 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crystal B
1 contribution
Nov 2020 • couples
The staff at this location are always warm, welcoming and friendly.
We have become regulars at this location because of the environment and staff!!!
The food is always amazing, and the beer is always ice cold!
It really is a fantastic place to spend some time, unwind with a brew, watch a game, or share a date!
I would absolutely recommend this location to anyone and everyone!!!
Written November 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pavla2013
Toronto254 contributions
Mar 2020 • none
Was there with a friends for lunch, was very impressed with the new menu and how many gluten free choices it offers. Food was great, staff very nice.
Written April 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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