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Hours
Sun
11:00 a.m. - 8:45 p.m.
Mon
11:00 a.m. - 8:45 p.m.
Tue
11:00 a.m. - 8:45 p.m.
Wed
11:00 a.m. - 8:45 p.m.
Thu
11:00 a.m. - 8:45 p.m.
Fri
11:00 a.m. - 8:45 p.m.
Sat
11:00 a.m. - 8:45 p.m.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
3.5
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
CUISINES
American, Fast food, Grill
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Free Wifi
Is this restaurant wheelchair accessible?
Details
About
Over 30 toppings! 100% Angus beef, free of additives! Famous Fresh Cut fries and poutine! Milkshakes hand-scooped with premium icecream!
CUISINES
American, Fast food, Grill
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Free Wifi
Contribute
3.5
44 reviews
Excellent
12
Very good
15
Average
8
Poor
3
Terrible
6
tymliz
Burlington
Jun 2019 • couples
The food is good, however pricey for a burger. My concern is, every time we go to this location, the manager/supervisor is always rude to her employees. It's like she feels like they're not capable at grilling a burger or putting a bread on a toaster. I've seen her grab a bag of bread and grab the spatula from her employees as if the person is not grilling the burger patties correctly.
Written June 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tina T
Port Colborne
Mar 2019 • friends
Burger was fresh, fries were crispy and Caesar salad delicious. I would have given them a 5 rating but the restaurant floors were filthy with food etc.
Written March 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nov 2018 • couples
Ordered two 6 ounce burger combos, one with the mushroom and swiss topping (extra charge $2.50). The young woman putting the burgers together clearly had very little training or experience as she began to put everything but the cheese and mushrooms on the one burger. Burgers were greasy--not even close to a BBQ char. Thin slice of cold (not melted )cheese and tiny scoop of mushrooms.
No soap in the women's washroom. Saw a female staff go into the washroom then come out and go back to the food area. WHAT DID SHE WASH HER HANDS WITH????
Also watched as 2 female staff (not the young woman) spend a good amount of time on their cell phones, while in the food prep area. The one large garbage was overflowing and tables needed to be cleaned. IF YOU HAVE TIME TO LEAN, YOU'VE GOT TIME TO CLEAN!!
Total for 2 , with tax $30.96
If you need food to go , perhaps, but next time we will go to a pub type place for not much more $$.
Written November 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David J
Burlington
Sep 2022 • none
My wife and i decided to try a new place . i was WATCHING cook in the back we ordered fries and look like he heated up already old fries ,,, sa d
also never got our gravy
called store and told them and they said come in for free gravy there without asking me my info he just hung up big mistake will neverr go back
Written September 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David J
Burlington
Jan 2022 • none
We ordered burgers and half the toppings supposed to be on burger were MIA
sad fries were cold and burgers not much warmer
customer beware
Written January 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mar 2021 • none
Ordered $80 in desserts through Uber three of the four were wrong! Ridiculous for a cheesecake order, how hard is that!
Written March 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Indah Edlightz
Ontario
Dec 2020 • none
We are always on a hunt for a good burger place and South St burger is one spot we have not visited yet. We were going to visit the trafalgar location in Oakville but this one was closer. I have visited many restaurants recently, and I must say that we had a great dining experience inside the restaurants. Especially in covid times it was refreshing to see a clean place. First off the staff was very nice and friendly. It was during dinner time so I expected a delay but we were told 7 mins and thats exactly what it was. (what a concept).. even with other orders coming in we did not wait long. I asked for some sanitizer to wipe off the table as we are used to, but I was told that he just wiped all the tables down and that I may do so if I want to but while waiting for our order the staff wiped the tables after guests....again, something i have not seen at a burger place in a while. Our order was called up and we really enjoyed the meal. I realize I have a preference of a burger and this place makes a great grilled burger.. not fried. The patty is not dry and not greasy... very flaverful and the bun although not soft.. (it has a slight glaze, like a brioche bun) its nice combination with the meat. My son had a cheeseburger with ketchup (which he always has) and I had the Nacho burger. He really enjoyed his cheeseburger and devoured it in seconds.. the nacho burger was good but it did not look like the ad on the menu... it was good though... Fries were also good.. stays soft until the end.
Overall, the burgers were great and although they cost more than mcds etc.. they are good and worth the money. On my sons list of burgers its ranking #4 out of 15 he's tried in the resent past. I though it was a good 4* and with the cleanliness of the place and friendly staff its a 4.5* for sure. while we were finishing up I heard the manager talk to his young staff and let them know they had a good day today (which is really nice as QSR places dont always value their staff.. so it was nice to hear). Hope we get to be in the area to have another good burger. here's the updated list
1. Hero
2. The Works
3. Home made (mine ofcourse)
4. South st burger
5. Burger King
6. A&W
7. Harvey's
8. Fatburger
9. Burger Factory
10. DQ
11. Five Guys
12. McDonalds
13 Wendys
14. small independent (rather not name it). good ppl
Written December 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mitzy570
Burlington
Oct 2018 • solo
I have been wanting to try South St. Burger to support a neighbourhood business. As much as I dislike McDonalds I think I would much prefer their burgers. The bun was stale and hard to bite through. French Fries were more like little pieces and many were joined together. How does that happen. I see it with pasta, not French fries. Even though the bun was a bit toasted by the time we waited around for the burger to be cooked it was ice cold. I prefer a warm burger bun. It will certainly be the last time I visit and definitely wouldn't recommend it. Overpriced for quality of food.
Written October 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
johnedavis4625
Burlington
May 2018 • couples
Very good for a fast food type burger. All fresh and lots of toppings. Reasonably priced. Recommended.
Written June 19, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David M
Burlington
May 2018 • solo
I've been on a bit of 'burger kick' lately. Sadly, I appear to have started at the top and am working my way down. I had the 4 oz burger combo with fries. The burger was good but didn't have the flavour and char I'd expect. Bun was OK, but clearly sized for their larger 6oz offering. The fries, though supposedly home-made laked flavour and didn't have a crispness to the outer shell. Toppings where good and I am sure they are fresh, but that's an expectation, not an exception. I'll stick to the Charcoal Pit until I find something better.
Written May 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThomasJPB
Waterdown
Apr 2018 • solo
Stopped in for a quick poutine between appointments. The kid at the cash needs some food handling instructions! He took my cash, gave me change then went to the fridge, took out a few (raw) patties, threw them on the grill then made a milk shake NO GLOVES NO HAND WASHING! Talk about cross contamination!
Poutine gravy was only warm! Didn't melt the cheese!
DISAPPOINTING
Certainly won't be back!
Anyone at South Street Burgers care????
Written April 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jer1513
Hamilton
Dec 2017 • none
I do not understand all the love for this place.
I will admit, there are some unique burger topping combinations and it's better than going to Wendy's/Harvey's/A&W, ect.
Here's the thing, the hamburger is actually pretty bland. The bun is ok.
Written February 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Living the life
Burlington
Jan 2018 • couples
My husband and I decided to try this burger place because we have driven by many times wondering what their burgs are like first of all there was no soap in the mens washroom, secondly we waited a long time for our meal we both ordered a burg and fries with a drink, the burgs were very greasy which is a sign of low grade meat, I can honestly say its the worse burg place we have been too. I assume this is why it was empty,
Written January 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David S
Oakville
Jul 2017 • couples
25 minute wait for food that was cold and inedible. Staff have no clue, nor do they care. Just avoid this place at all costs.
Written August 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi David, we're very sorry to hear that you were unhappy with your experience at our restaurant. We would appreciate if you emailed us directly at southst@southstburger.com to tell us a bit more about it. Thank you and have a great day!
Written August 8, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
X99TEmarkd
Bluffton
Sep 2016 • solo
I recently was alone in Canada for the first time in my life. South Street Burger was close to my hotel. I gave it a try and to my surprise, it was as good as any burger I have ever had in the United States. Matter of fact, it was so good that I ate there all 3 nights of my stay. Good Job!
Written October 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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