Kelly's Bake Shoppe

Kelly's Bake Shoppe

Someone from this business manages this listing.
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+1 905-333-1400+ Add website
Hours
Sun
9:00 a.m. - 9:00 p.m.
Tue
9:00 a.m. - 9:00 p.m.
Wed
9:00 a.m. - 9:00 p.m.
Thu
9:00 a.m. - 9:00 p.m.
Fri
9:00 a.m. - 9:00 p.m.
Sat
9:00 a.m. - 9:00 p.m.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
4.5 of 5 bubbles
Travellers' Choice 2024

RATINGS
Food
4.6 of 5 bubbles
Service
4.8 of 5 bubbles
Value
4.1 of 5 bubbles
Atmosphere
4.8 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
Women-owned
Tripadvisor allows businesses to update and manage their attributes and details, but does not verify the accuracy of this information.
PRICE RANGE
$3.00 – $10.00
CUISINES
Cafe, Healthy, Canadian
special diets, features
Is this location primarily known for Bars & Pubs?
Women-owned
Tripadvisor allows businesses to update and manage their attributes and details, but does not verify the accuracy of this information.
About
Located in Downtown Burlington and Downtown Oakville, there are 2 locations of Kelly's ™. Kelly's Bake Shoppe is an award-winning, all-inclusive bake shoppe. Founded by Kelly Childs and Erinn Weatherbie in 2012, Kelly’s is known as the allergy-friendly, "healthier bakery...that happens to be gluten-free, dairy-free, egg-free, peanut-free and (vegan) plant-based." Ice cream (100% plant-based and nut-free). Coffee and lattes are made with the finest Pilot coffee. Winner of best cupcakes, best service, best desserts, and more in Downtown Burlington, they are also the recipients of the Tourism Award for Burlington and ranked #3 "Top 25 Cupcake Shops in the World to Visit Before You Die." Their business is centered on love and you can feel it and taste it in every bite.
PRICE RANGE
$3.00 – $10.00
CUISINES
Cafe, Healthy, Canadian
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
FEATURES
Delivery, Takeout, Outdoor Seating, Seating, Parking Available, Street Parking, Wheelchair Accessible, American Express, Mastercard, Visa, Free Wifi, Accepts Credit Cards, Gift Cards Available
Top 3 reasons to eat here
Sponsored by: Kelly's Bake Shoppe
1. Best Bakery in Canada
"By far the best bakery in Burlington and possibly all of Canada ."
5.0 of 5 bubblesbbartlett2017
2. Fantastic Experience!
"The service is excellent and the product is amazing"
5.0 of 5 bubblesRoad699271
3. Outstanding!
"Oh my Goodness! I cannot rave about Kelly’s Bake Shoppe enough"
5.0 of 5 bubblesBeCuz
4.5
4.5 of 5 bubbles1,735 reviews
Excellent
1,351
Very good
206
Average
84
Poor
50
Terrible
44

Amarconn
Buffalo22 contributions
5.0 of 5 bubbles
Favourite Review
Nov 2023 • none
The location, atmosphere, staff and treats are all perfect. Gluten and dairy free. Amazing Nanaimo bars…everything is so yummy. Just a quick walk from Spencer Smith Park on the water.
Written December 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelly's Bake Shoppe
Hi there, Thank you SO much for your kind review! We are so glad to hear that you enjoyed your whole experience with us at the shoppe, incluiding our delicious Nanaimo Bars! We hope to see you again soon! XO, Kelly's Bake Shoppe
Written December 27, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Salvina L
2 contributions
4.0 of 5 bubbles
May 2023 • none
This is the second time we ordered from Kelly's and the cupcakes continue to be delicious; however, it's a shame they were frozen. Because they were frozen, our staff had to wait until they thawed out before consuming them. I understand/appreciate that the bakery is probably busy with a lot of orders but with a price tag of +$25 for 12 mini-cupcakes, the items could have at least been fresh. Thank you.
Written May 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelly's Bake Shoppe
Hi there, Thank you so much for your review, we're so glad to hear you enjoyed your goodies! We often freeze our fresh-baked cupcakes prior to their pickup to ensure they remain intact throughout the day, especially as we approach the warmer seasons. This ensures the icing remains firm in transit, does not melt in a short time span, and helps everything stay fresher, longer! We are sorry to hear that your staff had to wait to dive into their treats as a result of this (we know how tempting it can be to dig in right away!). Please feel free to send us an email at cupcakes@kellysxo.com, we'd love to make it up to you! We look forward to seeing you again! XO, Kelly's Bake Shoppe
Written May 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

clockle
Burlington2 contributions
5.0 of 5 bubbles
Dec 2023 • none
I purchase items for my daughter and deliver them to her in B.C. When she comes here we visit Kelly's to buy for when she is here and to take back to BC I personally do no usually each gluten free items but have tried a number of their products and have to say they are better than some regular bake shop items. As any gluten free products they are more expensive but believe me they are worth it. Great job... Keep it up
Written December 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelly's Bake Shoppe
Hi there, Thank you SO much for taking the time to share your review with us! We are so grateful to be a part of your family visits - thank you for sharing the love! We sincerely appreciate your love & support, we look forward to seeing you and your family again soon! XO, Kelly's Bake Shoppe
Written December 18, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jocymongz
Toronto1 contribution
5.0 of 5 bubbles
Sep 2022 • none
I heard of Kellys Bake Shoppe on Instagram but I live in Scarborough, ON so its quite a drive up. Amazingly, I had been invited to a wedding in Sept and saw Kellys Bake Shoppe was so close to the hotel I was staying at "Burlington Waterfront Hotel" and literally was a 3 min drive up there. On our way home my husband, 2 yo son and I walked into this super cute bake shop and excitied to choose whatever because the ingredients are wholesome! The staff are so friendly and hard working. Its clean, and minimlistic, with pink! We ordered the blueberry oat muffin, lemon loaf, chocolate chip cookie, strawberry shortcake cupcake and vanilla cupcake. Couldnt not even tell it was eggless, gluten free and the whole list! Its amazing. Highly recommend them! Fast forward Oct 7/8 I ordered Kellys Bake Shoppe desserts and it was delivered to my place by 2 or 3pm for approx $15-$20 which is so worth it and is fair! will definitely order again ♥️
Written October 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KBShoppe
Hi there, Thank you so much for visiting us on your trip to Burlington! YUM - what incredible treat choices! We're incredibly grateful to hear of your family's experiences with us, both in the shoppe and with our delivery service. It's our honour to be able to provide allergen friendly treats, and a 5-Star experience for each and every amazing customer we serve! Thank you for sharing your review with us! XO, Kelly's Bake Shoppe
Written October 17, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shlayane
1 contribution
5.0 of 5 bubbles
Oct 2023 • none
I ordered cupcakes for an event and everyone raved about how amazing they were! I would highly recommend ordering from Kelly's Bake Shoppe for any occasion, especially if the occasion consists of you having them all to yourself. 10/10 flavour, texture, and size.
Written October 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelly's Bake Shoppe
Hi Shlayane, Thank you so much for taking the time to share your wonderful review! We're thrilled to hear everyone at your event enjoyed the cupcakes. We agree - sometimes you need to enjoy them all to yourself, too! Thank you again! We look forward to see you at the bake shoppe! XO, Kelly's Bake Shoppe
Written November 6, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

pinhokp
1 contribution
2.0 of 5 bubbles
Jul 2022 • none
They can’t guarantee you a delivery time which is extremely inconvenient. When I went to pick up my order it wasn’t ready even though I called to confirm my arrival time the day before. I found everything really expensive and in my opinion it wasn’t worth the price for a standard flavours and looking cupcakes.
Written August 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KBShoppe
Hi there, We appreciate the time you took to leave your review. As we deliver through a very large area in the GTA and beyond, our busy third-party delivery company does the very best they can with the amount of orders that we send out each day. Due to the ever-changing nature of weather, traffic, quantity of deliveries, etc, they cannot always guarantee a delivery time for every bag. . Although our cupcakes may look similar to a conventional bakery's, we use only ingredients that are all-natural, fair-trade, gluten-free, plant-based, and peanut-free in order to meet our very high standards and to maintain an allergen-friendly environment for all of our customers. When packing each customer order, our team is very thorough and pays very close attention to the confirmed pick-up times. If you could provide more details on your pick-up, we'd like to look into the delay with your order - please send us an email at cupcakes@kellysxo.com at your convenience. XO, Kelly's Bake Shoppe
Written August 12, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

V3298RHinfo
Burlington1 contribution
5.0 of 5 bubbles
Jun 2023 • none
If you are looking for gluten free, nut free treats you have to visit Kelly's! They have so many wonderful things to choose from and they're all delicious. The hard part is deciding which treat to choose! We visit Kelly's on a regular basis for a delicious treat and whenever we have client meetings in the office we always serve Kelly's!
Written June 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelly's Bake Shoppe
Hi there, Thank you SO much for your continued love and support! We are so grateful for your business and your lovely review. We know it can be hard choosing from so many tasty, allergen-friendly treats! You can't go wrong with an assortment featuring our best-selling Mile High Brownie, of course! :) We truly appreciate being a part of your client meetings, and we look forward to seeing you at the shoppe next time! XO, Kelly's Bake Shoppe
Written June 26, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

juleslubak
1 contribution
4.0 of 5 bubbles
Apr 2023 • none
When I came in to pick up my cake to take home everything in the display looked scrumptious. The dessert I picked up was the Best Vanilla Sprinkle Cake I tasted that was gluten and dairy free. I've tasted their cupcakes, cookies and ice-cream before and they were to die for. I love their ice-cream on a hot summer day. It's not that sweet but tastes amazing. Anyway, I would recommend this place to everyone.
Written April 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelly's Bake Shoppe
Hello! Thank you so much for your lovely review & recommendation! It's wonderful to hear you enjoyed the Vanilla Sprinkle Cake, and so many of our other delicious treats! There's truly nothing like a cup of creamy soft-serve ice cream to cool down on a hot summer day :) If there's anything we can do to make your next visit a 5-Star experience, please reach out to us at cupcakes@kellysxo.com. Hope to see you again soon! XO, Kelly's Bake Shoppe
Written April 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Travel613434
4 contributions
5.0 of 5 bubbles
Aug 2023 • none
Kelly’s is a must if you are ever in Burlington, Ontario. Their baked goods are beyond delicious. I actually had special ordered cupcakes online (I reside in Calgary, Alberta) for a special anniversary and they did a beautiful job. They were quick to respond to my request and it was truly a pleasure working with them.
Written August 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelly's Bake Shoppe
Hi there, Thank you SO much for taking the time to share your experience with us! We are always happy to assist our wonderful customers from far and wide across the country - we're thrilled to have been able to help you celebrate this special event from afar. Thank you again for your very kind words! Please stop by the shoppe for a visit and a treat if you're ever in the area! XO, Kelly's Bake Shoppe
Written September 4, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

PTT000
Burlington2 contributions
1.0 of 5 bubbles
Sep 2021 • none
I did an advance order for an event and specifically requested no logos or stickers on the items. I had called and even asked on the phone if this request could be accommodated, and was told "absolutely". Had they told me no, I would have gone elsewhere. Of course they put their sticker logos on top of each of the individual cupcake boxes. I could understand if the logos were part of the packaging, but they are added on stickers. If a company wants advertising for their business they should offer the items for free or at a discount. When I requested the stickers then be removed it resulted in the staff squashing the top of the cupcakes so they looked awful with no time for replacement and no offer for compensation for the now squished cupcakes.
Written September 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KBShoppe
Hi! Thank you for taking a moment to present your concerns. We do not offer our products without our logos, we are a branded business, just like Starbucks and Sprinkles, and having our logo on our packaging is part of our product. Our staff kindly removed some of the logos from the cookie bags for your order, however, our branded clamshells already have the logo on them. We notified you of this and our staff was under the impression that you were satisfied with the finished product. We are in the business of pleasing our guests and apologize for any miscommunication. XO, Kelly's Bake Shoppe
Written September 25, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

bevbay
Brampton1 contribution
4.0 of 5 bubbles
Sep 2022 • none
I love Kelly’s and I will continue to support this business but I was very disappointed in their customer service today. I placed an order for 12 cookies 10 days ago. When I arrived today I was told that one of the 3 flavours I had ordered was unavailable. I’m not sure if they sold out or if the flavour was discontinued. Either way the order was placed 10 days ago so I would have appreciated and expected them to let me know in advance if they would not be able fulfill it. The staff working were very friendly and helpful as always! They asked me to select another flavour when I arrived. The cookies were delicious, but I placed the order ahead of time because I had specific favours that I wanted to have for my sisters baby shower.
Written September 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KBShoppe
Hi Bev, Thank you SO much for including us in your sister's celebration! We're so pleased to hear that you enjoyed the cookies, and we truly appreciate your continued support. Even though some of our cookies and cupcakes are featured on our menu for just a short time, this certainly does not make up for the miscommunication in regards to your order. We do sincerely apologize for this mix-up that impacted your order and your celebration. Our management team has been notified of the error, and we will be taking measures to ensure this does not happen again. We would really like to make this up to you, Bev. Please shoot us an email at cupcakes@kellysxo.com and we will ensure your next visit is a 5-Star experience! XO, Kelly's Bake Shoppe
Written September 15, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Salvina L
2 contributions
5.0 of 5 bubbles
Apr 2022 • none
I ordered festive mini and full sized cupcakes from Kelly's Bake Shoppe for my co-workers before the Easter holiday weekend. The online ordering process was very simple; the pick up of items was met with a friendly staff; and, the overall taste of the items was nothing short of delicious. I highly recommend this lovely bakery to all! :)
Written April 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KBShoppe
Hello! Thank you SO much for your review! How lucky of your co-workers to receive such a treat before Easter! Thank you for thinking of us, and for spreading the love to those around you :). We always strive to create not just beautiful treats, but delicious and inclusive treats as well! We're so glad you and your colleagues enjoyed! XO, Kelly's Bake Shoppe
Written April 21, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

cvandewiele0998
Simcoe1 contribution
5.0 of 5 bubbles
Apr 2023 • none
I've tried Kelly's a few times now and each time I am more impressed. I've tried their brownie, skinny cookie, chocolate and vanilla cupcakes, morning glory and blueberry muffins. everything has been great, but my favorite was the morning glory cupcakes. I just picked up an order of specially cookies and cupcakes for easter and I am so excited to share them with my family! Can't wait to keep sharing this great business with others.
Written April 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KBShoppe
Hi there, Thank you so much for sharing your lovely review! We're thrilled you've enjoyed so many of our goodies, including our seasonal Easter treats this weekend! The Morning Glory Muffins is definitely a best-seller, year-round! We truly appreciate your incredibly kind words and recommendation. Hope to see you again! XO, Kelly's Bake Shoppe
Written April 10, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CanuckMoores
6 contributions
5.0 of 5 bubbles
Jun 2022 • none
This is a phenomenal bakery in the most scenic part of Burlington. Their cupcakes are killer, very soft and creamy textures. In the summer time they have excellent soft serve and in the colder winter months its a great spot to stop by for a coffee and a hot chocolate! They also do custom cakes for birthdays and have a fast turn around time and super friendly service!! I try to drop in anytime I'm in the area!
Written June 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KBShoppe
Hi there, Thank you SO much for your incredibly kind review! We're thrilled that you enjoyed our cupcakes, and our fun seasonal treats throughout the year. Looking forward to your next visit! XO, Kelly's Bake Shoppe
Written June 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

timtonner
Paris1 contribution
5.0 of 5 bubbles
Mar 2022 • none
My wife has both gluten and dairy allergies. Kelly’s has long been her favourite. While recently recovering from a major surgery she requested I make a Kelly’s run. :) The staff at Kelly’s were amazing. I placed a phone order including my wife’s favourite breakfast muffins, a few delicious cookies and a box of their yummy and creative cupcakes for the nursing staff. The cupcakes were most appreciated with many staff inquiring about them. Well done Kelly’s. See you soon.
Written March 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KBShoppe
Hello Tim, What a touching experience! Wow - we are SO honoured to be the comfort food that your wife chose in recovery! How incredibly kind of you to share the love with the nursing staff - a little bit of love goes a long way! Thank you so much for your review and for your family's years of business! It is truly appreciated. XO, Kelly's Bake Shoppe
Written March 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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KELLY'S BAKE SHOPPE, Burlington - Menu, Prices & Restaurant Reviews - Tripadvisor

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