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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Mexican, Latin
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch
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meals, features
Reviews (122)
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Traveller rating
58
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14
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LanguageEnglish
Traveller rating
58
18
17
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14
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All reviews guac tacos plantains service was a little slow the wait staff appetizers seasoning
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Reviewed 1 week ago via mobile

Visited for Mothers Day as most places were booked up. Surprisingly got a reservation at the last minute for 6pm. Arrived at 6 and would say the place was 60-70% full. Service was a little slow as it appeared that they were training new staff...as the wait staff was paired up. This was fine but we then got different pairs of wait staff showing up at our table with very long time periods between. Ordered our food … Guacamole appetizer came first and was good, just too little guac for the chips & pork rinds included. I ordered the fish tacos (around $14 if I remember correctly) and got two mini (literally 2bites) soft tacos. There was no sides of salsa, sour cream or anything else included. Same was true with my daughter and wife who also order tacos. My other daughter ordered Nachos and, again, no salsa or other sides served with it. They were pretty dry. I’d heard good things about this place but we were all dissatisfied and disappointed with our meals. Will not return.More

Date of visit: May 2022
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Reviewed 1 week ago

The portions are very tiny. When our meal was brought to us we thought we had made a mistake and ordered appetizers instead of entree. Very expensive for the serving size. The food was cold. The server was friendly. Took forever to get the check....This is the second time trying this restaurant and probably the last!More

Date of visit: May 2022
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Reviewed October 29, 2021

Looking for an authentic Mexican fare…try Taco Bell. Service was friendly and relatively quick. The atmosphere was a pleasingly Mexican, but menu selections were limited. The Pork quesadillas were greasy and had a strange after taste. The portions and price were reasonable. I might give...them another try.More

Date of visit: October 2021
Helpful?2  
Reviewed July 24, 2021

The food was tasty but cold. The service was absolutely awful. We sat down & ordered drinks. My drink came, but my husband’s pint was waiting on a keg change. 20 minutes later later the pint showed up. They took our order of Nachos and...Green Mole Enchiladas when they brought the pint. Some tables were served, ate, left. There were several tables that waited & waited. it took an hour 15 minutes to get our food. No one had asked if we would like another drink. There was no cutlery when our food came & it was cold. Really tasty, but cold. It had obviously been sitting for a long time waiting for someone to bring it out, as all of the tables that had been waiting got their food at the same time. No one checked if the food was ok. About 15 minutes after we finished a waitress came by and apologized for forgetting our drinks. She realized that she had forgotten the drink order for table behind ours. We found out later that they usually serve food on one side of the patio & our area is drinks only. They had decided to open both for food. Maybe that had something to do with it. I’m sure that it is hard to train all new waitstaff quickly these days, but it might help if they actually had waitress/waiters taking care of tables instead of runners that don’t take orders. Cutlery on the tables would also help. So would taking drink orders. I see a lot of reviews saying that they had great service, so hopefully this was just growing pains/lack of training. I hate leaving a bad review, especially for a local business.More

Date of visit: July 2021
Helpful?1  
Reviewed March 14, 2021

Incompetent management, definitely won't be returning here. Too bad, I love Mexican food. I even called before visiting the restaurant. Dissapointed that staff and manager so ignorant to discriminate against someone with a medical mask exemption.

Date of visit: March 2021
Helpful?2  
Reviewed February 28, 2021

The appetizers (nachos, plantain, corn, pork rind etcetera) were very good, and my wife was pleased with the tacos. She gives a four star rating, but I write the review so I have the last word! Why three stars? My hurache was excessively salty and...the beef was not particularly tender; I had to mask the seasoning with the house hot sauce (which actually was quite flavorful). Usually, this would not ruin my dinner, but the determining factor which will not bring return business here was the creepy ambience. The numerous skulls, skeletons, and mock altar (!?!) are in bad taste. The owners may think this is clever marketing and genuine Mexican identity, but I found it to be unsettling and thus prevented me from enjoying my meal.More

Date of visit: February 2021
Helpful?1  
Reviewed November 9, 2020

There was a large attractive place to sit outside, friendly staff, and very good food. we would go back.

Date of visit: November 2020
Helpful?1  
Reviewed October 31, 2020

We had a great time! service was friendly and attentive, atmosphere was awesome and I had some of the best margaritas and fish tacos I've ever had! Really interesting margarita flavours, the maple plantain was delicious. Will definitely be back!

Date of visit: October 2020
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Reviewed September 19, 2020

Service from the staff was amazing ... followed by a few amazing fish tacos ending with a set of some of most delicious churros I’ve ever had. I would also highly recommend the chicken quesadilla or nortena burrito. You can tell the use authentic techniques...and ingredients 10/10 in my booksMore

Date of visit: September 2020
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Reviewed March 3, 2020

Went in for the first time for their $5 taco special. The chicken was over breaded an over cooked I could not tell what it was. I won't come back Service was prompt and courteous

Date of visit: March 2020
Helpful?3  
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Questions & Answers
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Kathryn F
January 24, 2019|
AnswerShow all 3 answers
Response from cannieblertravels | Reviewed this property |
Hi there, the tortillas used for tacos/tostadas are corn-tortillas so they are gluten-free. The tostadas are fried in a gluten-free fryer (I work in the kitchen so I can confirm). There is always a risk of... More
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Frequently Asked Questions about La Reina

Yes, La Reina offers takeaway services.

La Reina is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5