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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$7 - US$12
CUISINES
Canadian, American, Contemporary
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (262)
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97
84
46
18
15
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LanguageEnglish
Traveller rating
97
84
46
18
15
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Reviewed February 20, 2023

Went there Wednesday February 15th at noon. There were 4 of us and the restaurant was not busy at all. We ordered drinks each and everything good so far. When we got our food it was good but the service was really bad. She was...a lady around 30 to 40 yrs old I believe, with black hair. I say this so not all of the waitresses get a bad rap. She never came back to ask us how everything was and really just hung out at one of the other booth talking to the people there. She never asked if we wanted another drink and after our meal never offered coffee or anything. The ladies and I usually go out once a month and this is the first time we went there. Needless to say we will never go back. The reason I waited so long to give a review is because I just went to Red Lobster today and it was drastically better. Our waitress came back more than once while we were eating to make sure we didn't need anything. After we finished she offered us desert or anything else. Now that is what is good service. That was when I decided to do a review of Shelly's.More

Date of visit: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 14, 2023 via mobile

Friday night (yesterday) stopped for food … we were starving but going to dinner later so decided on appetizers. Ordered spinach dip - dip was ok there were a lot of bread things around but they were covered in come rub ? It was very...salty and overpowering-plain would have been better. Had half order nachos were nothing special BUT I was surprised came with half cups each of sour cream, guacamole and salsa (guacamole was extra but serving worth it) and an order of fries. We had one glass of wine and 2 sodas - the bill was $70 … not worth it. Breakfast 3 egg’s potatoes sausage x2 one with pea meal and bread - good but I had shells in my over hard eggs … little one had waffles — delicious! Lots of fruit with it whipping cream (not real), syrup n butter he loved the waffle daddy ate fruit. Bill was $50 Waitress was good but didn’t put in order for son’s breakfast so he ate last. Look at menu before you go … I’d give it an ordinary review. Actual dinner may be good but we didn’t get to that … they close at 9pm so had to do skip the dishes for late supper.More

Date of visit: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 6, 2022 via mobile

Very nice restaurant with friendly staff located in the Best Western Lamplighter. We ate 2 dinners here.The food was good the soup was excellent. The mixed drinks are generous and refreshing. We loved the convenience too. Great place!

Date of visit: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 20, 2022

Great service and delicious food. I ate here 2 out of 3 evenings during my stay, I could have had all of my meals here. The ribs are fall of the bone and the caesar salad is so good. I definitely recommend you try it....Prices are very reasonable for a great meal. Oh and they make a yummy Pina Colada!More

Date of visit: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lamplighter_Manager, General Manager at Shelly's Tap and Grill, responded to this reviewResponded June 1, 2022

Thank you for sharing a review of your recent experience. Our team here at Shelly's Tap & Grill is committed to providing high-quality customer service and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

Reviewed April 13, 2022

We stayed in the best western Lamplighter Inn so we didn't have to drive to eat here. Service was excellent, food was very good and the price was reasonable!More

Date of visit: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lamplighter_Manager, General Manager at Shelly's Tap and Grill, responded to this reviewResponded June 1, 2022

We are thrilled you enjoyed your stay at the Best Western Plus Lamplighter Inn as well your dining experience in Shelly's Tap & Grill. We really appreciate you being a customer and helping to share the word about us. We hope to see you again...More

Reviewed July 23, 2021

We recently visited Shelly’s for dinner and breakfast. My family was impressed with both meals. We ordered the Canadian pizza as an appetizer and it was yummy and so cheesy, Their ribs were tender and tasty, accompanied by great fries, cornbread, baked beans and salad....The eggs benedict with bruschetta was a fabulous breakfast option. We will definitely return next time we are in London!More

Date of visit: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lamplighter_Manager, General Manager at Shelly's Tap and Grill, responded to this reviewResponded September 21, 2021

Thank you for sharing your positive Shelly's experience with others! We hope you will return again soon.

Reviewed July 18, 2021 via mobile

I realize they were just opening after the shutdown, but the food was horrible. Ordered the chicken, overcooked and just bad taste. Overall a really lousy expensive meal.More

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lamplighter_Manager, General Manager at Shelly's Tap and Grill, responded to this reviewResponded September 21, 2021

Thank you for sharing your experience. We hope that you were able to discuss your issue with the server or restaurant manager to have things rectified. The reopening was a challenge however that is no excuse for poor food quality. We hope in time you...More

Reviewed January 13, 2021

We go to this restaurant often when there are no restrictions. However now that they can only be open for take-out we decided to support them by ordering take-out. We ordered one of our regular combinations and to our surprise it was not much different...than dining in. Their soups are always an unusual combination and quite tasty. Please support your local restaurants.More

Date of visit: January 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lamplighter_Manager, General Manager at Shelly's Tap and Grill, responded to this reviewResponded June 9, 2021

Thank you for your review! We appreciate your supporting us by ordering take-out during the closure. We are very happy that you enjoyed your food and look forward to welcoming you back in-house very soon.

Reviewed March 6, 2020 via mobile

3pm to 6pm excellent deal, includes soup & salad & beverage. 7 days a week. Choice of various main course meals. Chefs 'meat loaf' is really tasty.

Date of visit: March 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lamplighter_Manager, Guest Relations Manager at Shelly's Tap and Grill, responded to this reviewResponded March 24, 2020

Thank you for your review! We are very happy to have you dine with us and happy that you enjoy the Early Bird Special! We hope you will return again soon.

Reviewed March 5, 2020 via mobile

Lovely tavern atmosphere. Service was pleasant. Food was excellent. Steps from our room and the pool. Capped off a great weekend.

Date of visit: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lamplighter_Manager, Guest Relations Manager at Shelly's Tap and Grill, responded to this reviewResponded March 24, 2020

We are so pleased you had a nice weekend getaway and thrilled that you complimented it with a visit to Shelly's. We hope you will visit us again.

Reviewed March 2, 2020 via mobile

Went for dinner with my Mom and sister and we all ordered the Steak Bearnaise with Mashed Potatoes and Vegetables. Our meal also included the soup and salad bar, a choice of dessert and a drink. We all agreed that our meal was very tasty...and that the Chef did an amazing job cooking our steaks just the way we like them. We also had a wonderful server who made our experience the best. We will definitely be coming back for another visit very soon. To get the special meal we enjoyed you have to be there between 3:00pm and 6:00pm. on Saturday’s.More

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lamplighter_Manager, Guest Relations Manager at Shelly's Tap and Grill, responded to this reviewResponded March 24, 2020

Thank you for visiting Shelly's Tap & Grill. We are very happy that you enjoyed your Steak Béarnaise and some great service! We hope you will visit us again.

Reviewed January 3, 2020

We made reservations several days ahead for 9 people on New Years Day. When we got there, there was no reservation for us. Then they attempted to seat us in the bar area despite one of our guests who has mobility issues and would not...be able to climb onto the high bar stool. There was no apology. We went to Red Lobster instead and they were so accommodating and service was excellent. This is the second time our reservation was missed and they tried to seat us on bar stools, again disregarding our guest with mobility issues. We will never go there again and do not recommend this place.More

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lamplighter_Manager, General Manager at Shelly's Tap and Grill, responded to this reviewResponded December 18, 2020

We are so sorry to hear of your experience. Your comments have been shared with all involved and our reservation system has been streamlined. The reason you were offered the lounge area which has the stools was so that there was some sort of option....More

Reviewed December 19, 2019 via mobile

Met a friend here tonight for drinks, followed by dinner. We hadn’t seen each other in eight years, so lots of catching up! We saw three servers during the course of our visit, drinks and then our dinner. I had pizza and my friend had...a wrap. Our meals were very good!More

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lamplighter_Manager, Guest Relations Manager at Shelly's Tap and Grill, responded to this reviewResponded March 24, 2020

Thank you for your review. We are very happy you enjoyed your experience and hope you will visit again. Thank you for choosing to dine with us!

Reviewed December 15, 2019

The only saving grace about our two visits here (dinner and breakfast) was the fact that the grand kids enjoyed the items on the Kids' Menu. Their dinner was mainly frozen items..chicken fingers and pizza, but the fries looked homemade and were delicious. Their breakfast...was from scratch and were huge portions of pancakes. Adults need only order coffee as your kids will have a lot of things to share since they could not finish this feast. Adult dinners were what dragged the rating down, their $14.95 early bird special was a real disappointment. In most cases it was the quality of the meat, steak, liver, and roast beef were all a disappointment. We didn't expect much for the money, but it was mediocre at best.More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lamplighter_Manager, General Manager at Shelly's Tap and Grill, responded to this reviewResponded December 18, 2020

Thank you for your review. We appreciate the feedback and are sorry that things were not so positive on this visit. We hope you will try us again.

Reviewed December 8, 2019 via mobile

My husband had the buttermilk pancakes, my daughter had French toast and I had a roasted veggie Panini with soup. All the meals were delicious and very generous with their proportions.The service was fast and friendly. There is lots of free parking. Next time we...are in London we want to try this place for dinner. It also has a separate bar area. The seating area in the restaurant and bar are quite large.More

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Lamplighter_Manager, Guest Relations Manager at Shelly's Tap and Grill, responded to this reviewResponded December 11, 2019

Thank you for taking the time to post your review. We appreciate you sharing your positive experience with others. We look forward to welcoming you back for dinner!

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Tim P
June 6, 2019|
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Response from mammacia | Reviewed this property |
yes - not sure of price - $13 or $14.95 ish?
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SHELLY'S TAP AND GRILL, London - Updated 2023 Restaurant Reviews, Photos & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Shelly's Tap and Grill

Yes, Shelly's Tap and Grill offers takeaway services.

Shelly's Tap and Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4