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2
Sun, 03-03
20:00

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RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
C$15 - C$48
CUISINES
Italian, Canadian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (524)
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329
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Traveller rating
329
119
38
16
16
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All reviews pasta pear salad steak an appetizer excellent food and service server appetizers servings
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Reviewed 3 weeks ago

We were staying at the hotel for a hockey tournament and the restaurant was able to accommodate us for an early dinner on the Friday night. The wait staff was great and managed to keep up with the growing number of tables and keep track...of who was with who. The food had mixed reviews but mostly positive. We had one player not like their meal as she felt it tasted and smelt off. The chef came out to question her and made her feel intimidated. She did not want a replacement and chose to finish her appetizer as she had a game to play. She was surprised to find the meal charged to her. I stepped in to help as her mother was not present at the dinner but asked the server not to bring the chef out as she was intimidated by him. He came out anyway and told me there was nothing wrong with the meal and he had tasted it himself. (Who says that?) He said he offered her something else, but she didn't want anything. Please note that we had over 30 people in the restaurant and yet he refused to comp one $22 meal. My husband stepped in to try to reason with him but it was clear his gigantic ego could not accept someone thinking there was something wrong with her meal. He even gave it back to my husband since it was paid for (which we left because he had tasted it, which is gross and everyone else thought there was something wrong with it). I have never had such an experience in a restaurant hence the one-star rating. Please note that we did return for the free breakfast on Sunday and it was very good. The chef who was there on that morning was wonderful and pleasant so the rating is not for him.More

Date of visit: February 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Zima, General Manager at Pasto's Grill, responded to this reviewResponded 3 weeks ago

Dear R4221SWchristinet, Thank you for your feedback. We were disappointed to hear that your experience did not meet your expectations. Our team strives to deliver exceptional meals and service to all our guests, and we regret that you feel we fell short in this instance....More

Reviewed December 20, 2023

Went to celebrate 2 December birthdays, did NOT enjoy it like in the past. Maybe stick to pasta only?? Entree was overcooked brown crunchy calamari. We mentioned it to the waitress who seemed not to care. The prime rib was well done (only one choice)...sizes were not consistent (one thick and one thin), 6 pieces of veg and really not sure what the heck the potatoes were made of? I believe they were instant or something grainy. Gnocchi in a simple cream sauce was the best plate. One small dessert and one specialty coffee. $170 for a sub par meal. Extremely disappointing , prices up and quality down. No thank you!For that price we will head into London to a better establishment..soo many to choose from. Goodbye Pastos!More

Date of visit: December 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 26, 2023

Just outside of London ont. Our food was delicious, great friendly service, very clean. Also indulged in a few Italian beers and a yummy little desert accompanied with some desert coffees.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Zima, General Manager at Pasto's Grill, responded to this reviewResponded October 2, 2023

Dear patrickfB1623OX, Thank you for visiting and sharing your feedback. We are thrilled to hear that you enjoyed your experience with us, tried a few Italian beers along with our house made desserts. We hope you found that the trip out to our family run...More

Reviewed May 15, 2023

I was encouraged by a friend to order the wings if I go to Pasto's. They are not on the current menu but have survived for loyal customers from past menus. I have to say that friend was totally right. I took our wings to...go so I had the sauce on the side but these wings were so good you didn't even need the sauce. With that said, of course, I was still going to try the sauce since it was there and the sauce itself was also amazing. Mild and medium are fine but their hot is hot so, if you like spicy go for it but if you are the type who is weary or a bit unsure then stick with the mild or medium. I will just finish by saying that in addition to the food, I found the staff to be amazing. Friendly, courteous and very accommodating and that impression was created when I ordered take out so, I can only imagine how much better it could be if I actually stayed to enjoy my meal, which I will definitely be doing on my return visit.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 11, 2023

We heard so many good things about this restaurant and we were not disappointed. We had the lobster-filled ravioli, the crab-filled mushrooms and the linguine with shrimp, scallops, clams and mussels. Everything was excellent. And our hostess/server, Julia, what a treasure! We'll be back (again...and again, as the waistline allows)More

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Z, General Manager at Pasto's Grill, responded to this reviewResponded March 3, 2023

Dear 533happy, Thank you for sharing your experience. Our team was excited to read your feedback and we look forward to welcoming you back again very soon. Sincerely, Natalie Zima

Reviewed January 9, 2023

Our booth table was tucked into a corner, away from the main entrance, and yet at times it was uncomfortably drafty. Our dining experience was also made more unpleasant as a result of a table of very loud boisterous people ( 8) right beside us,...( generally over all noisy as well) which made conversation almost impossible at time. Our steaks were not up to par, and what really was annoying was when I asked the young lady who was directing diners to their tables if she could find us another table, she basically paid lip service to my complaints, and made no real effort to accommodate us. When my girl friend, and I left the restaurant, our initial assessment was that we were quite disappointed with our dining experience.More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 20, 2022 via mobile

From the moment we walked through the door we knew we’d struck gold. We were accommodated quickly and immediately made to feel welcome and valued. Our servers were knowledgable, courteous and extremely professional- catering and caring about our experience as paying customers. Then the food...came out:- And it was first class! Beautifully presented and divinely delicious. Food was fresh, flavoursome and cooked to perfection- for such a moderate priced menu, the food went way and beyond our expectations, and we will be returning soon. Cannot recommend this place highly enough and I am notoriously finicky !! This level of hospitality and standard of cuisine is a rare gem in post covid times - five stars doesn’t go far enough!!More

Date of visit: December 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Z, General Manager at Pasto's Grill, responded to this reviewResponded March 3, 2023

Dear 102claires, Thank you for sharing your review and feedback. We are so thrilled to hear that you enjoyed your experience, found our staff friendly and knowledgeable and the food devine. We are excited to welcome you back so you can explore more of our...More

Reviewed August 28, 2022

This was always our favourite spot ! We hadn't been for a while , and so decided to take our guests for the evening. I try not to give negative reviews , especially since restauranteurs have had a difficult time of it during the pandemic...and many are just getting back on their feet. But the salmon cobb salad I and my friend ordered didn't measure up. Mainly because of the miniscule piece of salmon that was served atop the greens. It looked as if the chef divided the piece of salmon between the 2 servings. It was barely a mouthful. I really felt cheated .For $22 a serving, it was not good value. I am not a big eater, but this left left me hungry and I had to find something at home "to fill the gap ".More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Z, General Manager at Pasto's Grill, responded to this reviewResponded August 30, 2022

Dear Chaunsy, Thank you for sharing your feedback. We are so sorry that we missed the mark on your meal on your recent visit. We appreicate your loyalty and patronage and hope that you would consider giving us another opportunity to serve you. Please let...More

Reviewed August 11, 2022

As mentioned, Pasto's no longer serves the small pre-meal plate of bread and butter! You no w have to pay for it! How desperate is that? Our first visit after the pandemic and sadly our last. The mushroom ravioli pasta was okay as far as...flavour but the portion was that of an appetizer. To be exact, I received "7" pieces! My husband had pizza and it was below previous standards. I asked if the restaurant is under new management and was told that it's in the same family and that the previous owner's son is running it now. As for the "bread and butter", to my surprise, our server said that a lot of long-standing customers have complained about it also. THIS IS NOT THE WAY TO A CUSTOMER'S HEART OR STOMACH! This is my first ever restaurant review and I will always remember it.More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Z, General Manager at Pasto's Grill, responded to this reviewResponded August 30, 2022

Dear DessertLove07, Thhank you for your reveiw and for sharing your feedback. We are disappointed that we missed the mark on your first return visit following the pandemic. We have made every effort to keep our price increases to a minimum and still provide great...More

Reviewed April 7, 2022

The food at this restaurant is some of the best I have ever put in my mouth. The lobster ravioli appetizer is a MUST, we could have drank the sauce. Very good portion sizes. Service was also amazing. You have to visit this hidden gem...just outside of LondonMore

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Z, General Manager at Pasto's Grill, responded to this reviewResponded April 11, 2022

Dear meghanraines, Thank you for visiting and sharing your experiences. We are so thrilled that you had such an amazing experience and you found your visit enjoyable. It is so rewarding to read such positive comments. We hope you visit again soon and thank you...More

Reviewed February 11, 2022

I took my daughter tonight for some mom and daughter time. She likes to try new things, I was in the mood for a steak. She had cremini mushrooms stuffed with crab and cheesey sauce followed by braised beef over bowtie pasta with a creamy...mushroom sauce. I had a pear salad with blue cheese and candied pecans with a champagne vinaigrette followed by a rib eye with asparagus, carrots and French fries. Our server, who did tell me her name, was terrific with good knowledge about the menu and helped with our choices. Everything was cooked very well. Veggies were crisp, pasta al dente. Steak was a wee bit overcooked but it is difficult to cook a steak that thin to rare. The taste was great. A bit over seasoned in my opinion, but very delicious. The salad was off the charts. So many layers of flavor. My new favorite. Perhaps best of all, there were many other menu items that I would like to try, so I'm looking forward to returning.More

Date of visit: February 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Z, General Manager at Pasto's Grill, responded to this reviewResponded February 14, 2022

Dear LauratB3321GE, thank you for sharing your feedback. We are delighted to hear that you had such an enjoyable mother-daughter dinner and we look forward to welcoming you back so you can explore the variety of great dishes on our menu. Thank you for visiting....More

Reviewed January 31, 2022 via mobile

Truly worth the hype! Friendly and attentive service. The food was really, really good and they served generous portions. Great gluten free options too! Our server recommended the chocolate torte for dessert and it was so delicious. The restaurant was also clean and tidy (I...don’t think I’ve ever seen such clean bathrooms at a hotel), and generally gave off a sense of pride in ownership. We will definitely be back.More

Date of visit: February 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Z, General Manager at Pasto's Grill, responded to this reviewResponded February 1, 2022

Dear Vuck, Thank you for sharing your feedback. We are thrilled that you enjoyed your experience and we look forward to welcoming you back again. Thank you for being our guest. Sincerely, Natalie Zima

Reviewed November 13, 2021 via mobile

My wife and I have been visiting Pastos since they opened a number of years ago. We continue to return due to the wonderful food and tonight was no exception. Lisa had the feature Beef Short Ribs and I had the Gnocchi. Both were excellent...and my only complaint is that they were so good that we finished both dishes leaving nothing to bring home for later. I usually enjoy the pizza here but glad I tried the pasta. Best Gnocchi I've ever had. We will be back.More

Date of visit: November 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Z, General Manager at Pasto's Grill, responded to this reviewResponded November 15, 2021

Dear bradgT6407WF, Thank you for supporting us for nearly 26 years. It warms our hearts to hear from our guests who have had such fantasitc experiences at our restaurant. We can't wait to welcome you back. Sincerely, Natalie Zima

Reviewed November 9, 2021

Great food from appetizers to desert and excellent service. The stake yummy the two bites cheese cake oh wow.

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Z, General Manager at Pasto's Grill, responded to this reviewResponded November 10, 2021

Dear 914anselt, Thank you for sharing your feedback and for visiting. We are thrilled that you enjoyed your experience and we look forward to welcoming you back again soon. Sincerely, Natalie Zima

Reviewed September 3, 2021 via mobile

Came here Multiple times over a few weeks. Since the reopening, reservations is a must. It is always packed and the chances for you to find seating is pretty hard if you walk in. I ordered a few different dishes over the few times i...came. Seafood Linguini - Pasta is good. Huge pieces of scallops and shrimp. The sauce is also really good. Carnivore Pizza - Good Size Personal Pizza. Sauce is well, the toppings are plenty, and was very filling. Meat Lasagna - Stuffed with meat and sauces. Comes with a salad side and garlic bread. All of them was very good. A good Italian restaurant close by to London!More

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Z, General Manager at Pasto's Grill, responded to this reviewResponded November 11, 2021

Dear victor H, Thank you for sharing your feedback and suggestions. We are grateful for your review and look forward to welcoming you back again to navigate other areas of our menu. We look forward to seeing you again soon. Sincerely , Natalie Zima

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Questions & Answers
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Kim T
July 18, 2019|
AnswerShow all 3 answers
Response from nzmanager | Property representative |
Hello Kim, Thank you for your email. Our menu can be viewed on our website or though the TA menu link. What might be your preference? Our pizza is thin crust and house made from scratch. Our pasta's are amazing, my... More
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PASTO'S GRILL, London - Updated 2024 Restaurant Reviews, Menu, Prices, & Reservations - Tripadvisor

Frequently Asked Questions about Pasto's Grill

Yes, Pasto's Grill offers takeaway services.

Pasto's Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5