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Hard Rock Cafe

$$ - $$$
American, Bar, Canadian
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5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
+1 905-356-7625
Website
Today
11:00 - 00:00
Open now
See all hours
Hours:
Sun - Thu 11:00 - 00:00
Fri - Sat 11:00 - 01:00
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1,849 Reviews from our TripAdvisor Community

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Showing 1,596: English reviews
Burlington, Canada
Level Contributor
88 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

Popped in for a late lunch after doing Bird Kingdom which is close by. My kids had never been to a Hard Rock before so we thought this would be fun for them, as it is a fun atmosphere. That I have no complaints over, nor with the service. All that was great. The food however was just average, I've... More 

Helpful?
Thank Kara H
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Kara H., Thanks for your feedback. I'm glad that the server took good care of you and that the atmosphere was fun for your kids. I apologize that the burgers were not as good as expected. I'm thinking that perhaps they did not season them as much as they should have. When our premium USDA grade burgers are seasoned... More 

Level Contributor
8 reviews
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Great beers and food delicious. Fun and comfortable place to chill out for lunch or party in the evening. Some staff went out of their way to make sure everything was to your liking. Would Def visit again.

Helpful?
Thank The Diamond Dog 3
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Diamond Dog 3, Thanks for your fantastic review! I'm glad we rocked it for you during your visit. Rock on! More 

Level Contributor
4 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

I have a friend that collects the bears from Hard Rocks Cafe and the store in Downtown Toronto was out. Luckily, this one is by Niagara and I would be there in a few days. I called ahead to see if they had any in stock. Chelsea, undeniably the MVP of my Canada trip, said that they had plenty and... More 

Helpful?
Thank Leonerd K
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Leonerd K, Thanks so much for you very positive comments about Chelsea!! I have already shared them with her. I'm thrilled that she was the MVP of your Canada trip. Rock on! More 

Maidstone, United Kingdom
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Ok so travelling in your own you expect to feel a little lonely at time but being at Hard Rock made it even more apparent - there are a number of staff just hanging around chatting and although the bar maid did seem ok I just felt unwelcome

Helpful?
Thank Bex10000
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Bex1000, I sincerely apologize that our staff made you feel unwelcome during your recent visit. We strive for great experience each and every time for our guests and this clearly did not happen for you. I do hope you give us a try again in the near future. Regards, More 

Toronto, Canada
Level Contributor
76 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Felt like this place hasn't aged nicely or kept up with the times since it opened. Our booth was dirty underneath and you can clearly see underneath when you walk to it The food (app combo platter) was pretty bad, all the items looked a day old or was sitting out too long The beer was fine Casual atmosphere and... More 

Helpful?
Thank msandico
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Msandico, Thanks for your feedback as it is very much appreciated. I have already passed your information about the underneath of the booth being dirty to our operations managers. We just renovated our Rock Shop over the past few months. Our cafe is a classic with some of the best memorabilia in the Hard Rock. We will however be... More 

Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

A restaurant for everyone serves drinks and great food give it a try you will not lose out Great Seating and all !!!

Helpful?
Thank Andy K
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Andy K., Thanks so much for your very positive review!! Rock on! More 

Ontario, Canada
Level Contributor
41 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Food was great. Had the burger with blue cheese and a Caesar's salad with chicken. Chicken was little dry, waiter brought new plate with freshly cooked chicken even though my daughter already ate half. Fajitas were yummy.

Helpful?
Thank CanadaTara
George M, General Manager at Hard Rock Cafe, responded to this review

Dear CanadaTara, I'm very glad that you enjoyed your experience! I'm happy that we fixed the issue you had with your Chicken immediately and made things right. Regards, More 

Kalamazoo, Michigan
Level Contributor
45 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

I've been to Hard Rock Cafe's all around the world. If you've seen one, you've seen them all. Food was decent, service was great, bill was $$. If you like music facts, relics, and an upbeat environment, then go to Hard Rock Cafe.

Helpful?
Thank KzooTripsMom
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Kzoo TripsMom, Thanks for your comments. We do like to be consistent but there are some really amazing Hard Rock Cafes opening around the world right now!! Rock on! More 

Mississauga, Canada
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 1 week ago

We had a big group reservation here one night for dinner. Anytime you are with a big group, service is always a little slow. The one waitress (wish I knew her name) was excellent! Many of us ordered the fajita since we could smell the deliciousness as the sizzling plates walked by us going to other tables. It was good... More 

Helpful?
Thank sylvkar
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Sylvkar, Thanks so much for your review. I'm glad that the server was excellent and did a good job of looking after you. When we serve our Fajitas we start our guests with 4 tortillas shells. We will always bring more if required at no charge. I hope you get a chance to drop in again the next time... More 

Level Contributor
6 reviews
4 of 5 bubbles Reviewed 2 weeks ago

We went for lunch...2 burgers were VERY good and large! A little bit expensive compared to other restaurants. Drink prices, including soda, was too high in my opinion. Server was very attentive, restaurant was very clean. Nice for a fun place to eat and enjoy the items on display

Helpful?
Thank Lorrie S
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Lorrie S., Thanks for your review. I'm glad that you enjoyed the burgers and thought they were very good and large! They truly are excellent burgers. I'm glad your entire experience was a great one. Warmest regards, More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$10 - US$30
Cuisine
American, Bar, Canadian
Meals
Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Takeout, Reservations
Good for
Groups, Bar Scene, Special Occasion Dining, Kids, Child-friendly
Open Hours
Sunday
11:00 - 00:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 01:00
Saturday
11:00 - 01:00
Location and Contact Information
  • Address: 5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
  • Location: Canada  >  Ontario  >  Niagara Falls
  • Phone Number: +1 905-356-7625
Description
Situated on the 20 acre Falls Avenue Resort between the Sheraton on the Falls and Casino Niagara, Hard Rock Cafe is one of the most popular dining choices on the resort thanks to its dynamic tex-mex inspired menu and rock n' roll atmosphere. The restaurant features dining sections inspired by the Beatles and Elvis that complement the 80-foot Guitar Bar. Hard Rock Café Niagara Falls also offers a street level boutique, featuring collectables and souvenirs including signature t-shirts, pins, and special merchandise collections designed by popular music artists.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
1 question
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?