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RATINGS
Food
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Value
Atmosphere

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CUISINES
Canadian
Special Diets
Vegetarian Friendly
Meals
Breakfast, Dinner, Brunch, Lunch
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meals, features
Reviews (247)
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40
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42
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Traveller rating
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61
40
16
42
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Reviewed November 5, 2023

While waiting in line to be seated, as the place was busy I saw the most disgusting thing Turned around and left immediately Watched an employee who was wrapping silverware in napkins proceed to blow her nose, get up, toss out the napkin and walked...right back to the table to fold more cutlery WITHOUT WASHING HER HANDS!! This was not a young student It was a nature woman who definitely should have known better Off to Queens Restaurant, where I can guarantee great service and food.More

Date of visit: November 2023
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Reviewed September 10, 2023

On all of our visits to the Falls, we always have a final breakfast on Lundy’s Lane. We found Phyl’s when our usual spot (Flying Saucer) had a 45 minute wait to get in. We should have just waited…as we were seated right away at...Phyls, but waited nearly an hour for our food. Even our drink order taken when they seated us of coffee and tea wasn’t delivered for 20 minutes and only after asking. What took so long to make an order of pancakes and French toast and what was it made of to make it worth $40? Do yourself a favour and just wait in line at the SaucerMore

Date of visit: September 2023
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Reviewed July 31, 2023

First time here. Excellent breakfast and reasonable prices. Our server was friendly. Food was good, hot and quick. Diner is a little outdated but clean.

Date of visit: July 2023
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Reviewed June 26, 2023

Went by today and had horrible service. We were ignored for 45 minutes, it was so bad we had to flag the waiter down. Don't know the guy who served us but he was just horrible. No checking in with us asking about or food,...no refills of coffee nothing. Waitresses yelling across the restaurant at other waitress talking about their weekend and Personal life. Won't be back. Overall just horrible.More

Date of visit: June 2023
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Reviewed June 23, 2023 via mobile

I almost left as we stood waiting for at least five minutes while they had half the seating area closed and plenty of tables only to be left at the table another ten minutes with no coffee or menus. Sitting at the table I almost...left again. We probably should have. The service was horrible and unwelcoming. The food was ok, but nothing spectacular.More

Date of visit: June 2023
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Reviewed April 23, 2023

Went for a family lunch , being from out of town we thought to stop in at this restaurant. We sat down , had a waitress come to ask us about drinks and she never came back . After waiting ten mins - she says...“ she’s off duty “ and sends another waitress to our table . We found the original one to be rude - walking around on her cellphone ignoring the fact that she just took our order and avoided coming back to us . The bacon was raw ! Coffee was stale af , mini breakfast sausage was chewy and stale , eggs Benedict was gross . The restaurant is old and dingy and very un clean . Would never go back again! Guess you pay for what you get , prices are cheap and so is the service .More

Date of visit: April 2023
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Reviewed October 31, 2022

Sausage and peameal bacon not cooked thoroughly. Toast was more like limp bread with melted butter then toast. Daughter's eggs were more sunny side up then over easy. Waitress check once on us and that was it. Had to go up to register to get...our bill and not once did the waitress asked us how the meal was. Left a lot of the food on the plates cause after trying the uncooked meat had a hard time getting the taste out of our mouths. Even thought we were going to throw up. Once home drinking plenty of water and a couple of oatmeal cooking felt so much better. Even tried ketchup, salt and mixing with egg and home fries to see if it tasted better but didn't. Also did send the restaurant a message telling them of our experience and was told i should have said something but when you don't see the waitress to tell them until you pay. Well, kind of hard to you feel suddenly sick and want to get out of the restaurant .More

Date of visit: October 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 21, 2022 via mobile

Excellent, hot breakfast. Loved the turkey bacon option. Lots of seating so there no waiting for a table. Service with a smile as well.

Date of visit: October 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 30, 2022 via mobile

This place is easily my second favourite breakfast place in the area. Food is good, waitresses are witty and helpful. Parking is ample, and the prices are also good. I did find it odd that they were out of waffles. Would I return again? Sure!!!

Date of visit: September 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 23, 2022

Had sausage with my breakfast and found a piece of bone in it. Showed it to the server and she kinds laughed. That’s it for me. So never again! Would not recommend.

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 20, 2022

We enjoyed our breakfast. It was very tasty and reasonable price compared to what's available near Clifton Hill. Was recommended by a local and did not disappoint! We would recommend it hands down.

Date of visit: August 2022
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Reviewed August 15, 2022

After staying 5 nights in a hotel which offered a less than mediocre breakfast, we went to Phil’s and were very pleased with the service and full meal breakfast. Very reasonably priced.

Date of visit: August 2022
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Reviewed July 27, 2022 via mobile

Located on the main strip, it's very close to the Flying Saucer, which is great if it's too busy. The prices are very reasonable, and the menu has all the things you enjoy for breakfast. The potatoes are also amazing!!! Parking is ample, and I...am not too sure about a WiFi, but with all the old folks here I doubt it.More

Date of visit: July 2022
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Reviewed May 2, 2022 via mobile

Very tentative lovely server Cathy great food served hot and plenty of food. We just missed the crazy rush so was great to get a parking spot as we pulled in someone left. Thank you shannon

Date of visit: May 2022
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Reviewed March 19, 2022

This dinner had a small town feel which made it seem like you were eating a home cooked meal. The food was amazing and it was quick and the service was fantastic. I would definitely eat here again.

Date of visit: March 2022
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Questions & Answers
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Amanda M
January 1, 2017|
Answer
Response from Gillian D | Reviewed this property |
I wondered that myself, as we went yesterday around 3pm but they were already closed. I checked their website & hours are 8-8, but NY day may affect these hours. But a quick cal should answer that question: 905-374-7495... More
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dasilvarehab
October 27, 2016|
AnswerShow all 2 answers
Response from Ciaran49 | Reviewed this property |
Typically they close early if there is a holiday and I doubt they will be open Christmas morning.
0
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Sgriffiths4
October 10, 2016|
AnswerShow all 4 answers
Response from Brenda V | Reviewed this property |
Very reasonably priced, $5 to $10. Much lower than if you go closer to the Falls where prices are high
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PHYL'S FAMILY RESTAURANT, Niagara Falls - 6864 Lundy's Ln - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Phyl's Family Restaurant

Yes, Phyl's Family Restaurant offers takeaway services.

Phyl's Family Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3