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Ratings and reviews

Travellers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$10 - US$39
CUISINES
Steakhouse, Seafood, Canadian
Reviews (1,517)
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1,417 results
Traveller rating
890
344
114
42
27
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LanguageEnglish
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Traveller rating
890
344
114
42
27
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All reviews greek salad steak bread crab cakes cheesecake lobster tail chicken seafood penne soup fries cooked to perfection goat cheese great dinner anniversary dinner recommend this restaurant tourist area
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Reviewed 2 weeks ago

We went to this restaurant for our anniversary dinner. Our server, Montana, greeted us and congratulated us on our anniversary. She was very friendly, and answered all our questions, including her recommendations for dessert. My wife and I had a short friendly conversation after dinner...and she made us feel very welcomed and comfortable. The food portion was more than enough. My wife found her penne with sausages just right in both portion and the savouriness of the sauce. We have gone to fine Italian restaurants where we found the sauce to be too thick, too thin, or too spicy. The sauce was just right for our palate. We found the price to be very reasonable for the quality of the food, and would come back to try their other dishes on the menu.More

Date of visit: November 2022
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Reviewed August 30, 2022

Really startling to find this delight in one of the most "tourist" locations in the country, on one of the most "tourist" streets, a restaurant with very good food We ate outdoors on a pleasant terrace, with good service from adorable Tigan, a very varied...menu, and what makes it possible, all under the watchful eye of the owner, who started as a teenager under the watchful eye of his parents, the original owners. All this made for a wonderful dinner that was totally unexpected. Bravo!More

Date of visit: August 2022
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Reviewed August 12, 2022

Twin lobster tails - delicious Fliet Mignon - delicious Seafood fettuccine - delicious Table bread - delicious We all left full and happy!

Date of visit: August 2022
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Reviewed August 8, 2022

Having made a reservation to celebrate our anniversary, we arrived on time at the restaurant. We were greeted by a very nice young lady who showed us to our table. My wife ordered the prix fixe menu with Chicken Gordon Bleu as the main. Her...starter selection was Garlic Shrimp which were delicious. I ordered Beer Battered Fish & Chips. Having researched the visit on-line and by relying on the venue's website I noted that the prix fixe price was $49.00 and the Fish & Chips were (and are listed, today), a day later at $19.00 on the printed menu. As the prix fixe menu included soup, my wife, not keen on the mixed vegetable soup, ordered the recommended French Onion soup. The waitress advised it would be $3.00 extra. So much for "prix fixe". We were not favourably impressed. I asked about the difference in the price of the printed menu and the current website. The waitress said that "sometimes the changes don't shop up on the website. She further informed me that the printed menu was last amended over a year ago and there's nothing she could do". We were not impressed. I asked the waitress to check with management and she went, reappeared and stated "there's nothing we can do". In keeping with the evening's theme, we were not impressed. 15 minutes after the delicious shrimp dish was served (and a significant amount of melted garlic butter was left going cold and setting in the dish) the waitress arrived with some bread, commenting "bet you've been waiting for that". Yes, we were and no, we were not impressed. The mains we're passable and quite generous in serving size. This was also duly noted. Eventually I was presented with the bill where a $53.00 line item caught, my eye. As the $3.00 surcharge for the onion soup was not listed I question the waitress what the $53.00 was for. She asked what does it say on the bill, (she cannot read it without glasses...) and I explain it to her. She actually informed me that it was the prix fixe ($49.00) and the surcharge for the soup ($3.00). When pointing out the weird math applied, she avtually proceeded to wave her fingers in front of my face, counting 49, 50, 51, 52 sticking an extra finger in my face at each number starting with 50. Then she reats 52 and says " what's the problem"? I said "it says $53 on the bill. She then asks the greeter who was amusingly watching the exchange to read her what the bill says. And the greeter, get this, proceeds to count with her fingers 49, 50, 51, 52. With a puzzled expression she states that the extra dollar is the tax on the surcharge. Our reservation asked for the occasion, we stated it was our wedding anniversary. I ask, why was I asked? There was no hint of our anniversary in any of the staff and owner's demeanour.  You guessed it; we were not impressedMore

Date of visit: August 2022
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Reviewed August 8, 2022

My grandson and I visited Niagara Falls over this past weekend. Walking back to our hotel on Friday, I managed to get us lost and my cell phone was dead. I stepped into Sandstone Grillhouse to get directions. I believe it was the manager, Danielle,...that informed me it was a 30 minute walk. We had already walked several miles that day, so I decided to call an Uber. Well, of course I couldn't because my phone was dead! Danielle offered to charge it while I wait. So I decided to have a beer at the bar. The bartender was extremely friendly and welcoming to us both. He made my grandson the most amazing Shirley Temple he had ever had! We both enjoyed the atmosphere there so much we decided to stay for dinner and we were not disappointed. The food was as amazing as the service and atmosphere! After that for some reason I could not use my Uber app. Danielle came to my rescue once again and pushed buttons on my phone until it worked! I know this is a very long review, but can't help it. In mine and my grandson's opinionSandstone Grillhouse is a 5 Star restaurant. Try it out...it will not disappoint you!More

Date of visit: August 2022
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Reviewed August 5, 2022 via mobile

Great looking restaurant but the food was way over prices and nothing was made in house. The pasta dish was pasta from costco and they even served smiley friesMore

Date of visit: August 2022
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Dan R, Owner at Sandstone Grillhouse, responded to this reviewResponded August 6, 2022

Thank you for your review! We're very sorry you didn't enjoy your meal -- I hope you brought that up to your server so we could do something for you. We would have done whatever we could have to turn things around. I would like...More

Reviewed July 28, 2022 via mobile

Booked a table about 2 hours before arriving and was pleased that they had room for a family of 5 with short notice. Menu is limited, particularly on the steak front bearing in mind it is a steakhouse, but we all managed to order something...we enjoyed. Food was really tasty and good portion sizes for my 2 teenage sons who are constantly hungry. Decor is a bit dated, but all part of being on holiday when you experience new things. Staff were pleasant so would recommend for others to try it out. Great to see free refills on soft drinks.More

Date of visit: July 2022
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Reviewed June 26, 2022 via mobile

Recommended by family and not disappointed. Not an extensive menu but choices to suit all tastes. Being off the main “strip” prices for both food and drinks are very reasonable. Our server was great, a pleasant chatty girl who was excellent in all she did,...a gem ! Food was good, drinks were good so after an enjoyable experience can only recommend.More

Date of visit: June 2022
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Reviewed June 16, 2022

This was not our first visit to Sandstone, and it definitely won’t be our last. Every time we are in Niagara Falls, we make a point of returning to Sandstone Grillhouse for dinner. Last evening was exactly as we had anticipated! We enjoyed the wonderful,...efficient and friendly service from Tess. Our menu choice consisted of a delicious fresh Caesar salad, accompanied by scrumptious main courses. Hubby enjoyed succulent shrimp and scallops in a delightful creamy pasta sauce, and for myself a delightful Mediterranean Chicken entree topped with flavoursome goat cheese, and served on fresh vegetables and baby potatoes. Dinner was compiled with a slice of delectable cheese cake smothered in chocolate. All in all the perfect way to celebrate an Anniversary! I heartily recommend Sandstone Grillhouse!!More

Date of visit: June 2022
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Reviewed June 16, 2022

We decided on Sandstone as a great spot to celebrate my birthday. Upon arrival, they asked if we were celebrating anything special. The staff all wished me a happy birthday. Service was not rushed, and all dishes came out in a timely manner. The only...error was delivering my filet minion medium-well instead of medium-rare. Our server was so apologetic and took the plate away. The result is my wife ate most of her dinner while I had to wait. When my steak finally arrived though, everything was perfect, hot and delicious and perfectly plated. After dinner, I got a complimentary dessert with a candle in it. All in all, a great celebration and we would return when we return to the Falls.More

Date of visit: June 2022
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Reviewed May 9, 2022 via mobile

On holiday service was great and the fish and chips was massive the steaks meals were great. A mention for gabby who helped us through the menu’s

Date of visit: May 2022
Helpful?1  
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Reviewed May 9, 2022

Great Service. I don't know about other people's experience but we got a very friendly and efficient server that day. Food quality not so great. They served my steak uncooked, I mean raw and cold inside, unbelievable. Owner came immediately took it away. Owners are...not very friendly. I would not go back.More

Date of visit: April 2022
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Reviewed April 24, 2022

We went out this past week for birthday dinner, we were so kindly greeted and seated. Then after we all arrived we were introduced to a wonderful young woman by the name Tyy she was so enthusiastic and kind. Food was out standing and at...the end of dinner offered complementary Bailey‘a to the two birthday guests. It was such a wonderful experience and were even introduced to her sweet sister Megan. This is a must go to in Niagara Falls.More

Date of visit: April 2022
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Reviewed April 8, 2022

Our waitress Megan was a delight, bright and cheery, with service in mind. Our soup, the broccoli with cheese was a really great starter, with the most delicious garlic bread. Our main course was a wonderful lasagna, set in ovenware, brought to the table straight...from the oven, easily enough to serve the two of us. No room for dessert! Food was great, Service was great, Ambiance was great. We'll be back for sure.More

Date of visit: April 2022
Helpful?1  
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Reviewed April 3, 2022 via mobile

We just visited this place last night. The food was great and the portions were huge. Their prices are very reasonable compared to other restaurants in Niagara Falls. We ordered their all inclusive 4 course dinner. I would recommend this restaurant if you want a...great meal for a good price.More

Date of visit: April 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
Ask a question
lynne0753
March 6, 2018|
AnswerShow all 4 answers
Response from Peter H | Reviewed this property |
I don't recall private dining room, but the placde is intimate. I suggest giving them a call to be sure.. For sure worth the stop!
1
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lynne0753
March 6, 2018|
Answer
Response from meg3046 | Reviewed this property |
I did not see an area for private dining. But, there might be a spot, give them a call to find out. Enjoy!!
1
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Ruth B
December 12, 2017|
AnswerShow all 2 answers
Response from RaymondB499 | Reviewed this property |
Yes go to their website. The complete menu is there.
1
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SANDSTONE GRILLHOUSE, Niagara Falls - Updated 2022 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Sandstone Grillhouse

Sandstone Grillhouse is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5